Atlanta Tree Arbors

I had to remove a very large oak from my yard. I had several bids, then went back and got "final offers." I was getting ready to pull the trigger, when I got a Kudzu deal email. Atlanta Tree Arbors cut another 27% off the price, and actually did some additional work. They were thorough on preparing for the job - they coordinated having our power lines brought down by Ga Power. They used a crane, which meant our yard had almost no impact. And they were corteous throughout the process.
HIGHLY RECOMMEND.

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Everything was great - lowest cost of four quotes, showed up on time, did the job as promised with zero damage to our yard.

Other companies wanted to use a crane due to access issues, which would have damaged the yard. These guys brought in a crew, cut it up in sections and carried it out. And still finished in less than a full day.

We highly recommend them.

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Atlanta Tree Arbors ( Isaias Arce )recently completed some tree pruning on our residential property in N.W. Atlanta. We were very pleased with their fee and the tree pruning service, however, there appeared to be a challenge in the actual scheduling of appointments,no real front office to provide professional customer service, just field employees trying to do the tree work and the scheduling via a cell phone. We obtained one other estimate and Atlanta Tree Arbors was a better value.

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We called to set up an appointment for a quote. They never called to confirm the appointment, just showed up when we weren't home and called us to say "I'm in your back yard now looking at the tree" and started asking questions about the tree". We felt weird about that from the start. Even if somehow there was a miscommunication about what time to come. He should have called when no one answered the door to see if it was ok to open our back gate and go in our yard. Not call us from the back yard.Then a quote was left that looked like written by 7th grader. Then he called again a few hours later with a lower price, all in all, very weird.

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Very upsetting experience - After confirmming with owner work to be done:"trimming" branches near the house he left - and the non-english speaking crew removed half the tree before I could stop them. NOT what was agreed upon - we were left with no privacy and a butchered tree. He did offer to reduce his fee - but that can't replace a lush tree canopy. Better be on site to avoid this happening to you. NOT conservation savy crew although polite and cleaned up after the work. The rest of the job was completed as requested - after owner returned.

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