Atlanta Vision Optical

1215 Caroline Street NE , H-100 
Atlanta, GA 30307
Phone: (404) 522-8886
Fax: (404) 522-8887
Website: www.atlantavisionoptical.com
Atlanta Vision Optical Atlanta Vision Optical : Optometrists, Atlanta, GA



Reviews
Reviews: 2

Posted on 7/30/2012

Overcharge, Bad Customer Service
This place overcharges for their services and for their merchandise. Pressured me into getting transitions in my glasses (which I do not like and kept saying so) and now they're awful and were way too expensive (supposedly because the lenses are done by hand)! The transitions (which I hate) don't even get dark. They just look grey and make me look like I haven't slept in weeks! They also misinformed me of how long it would take to get my glasses back. When I called to speak to someone about it, they interrupted me the entire time I tried to talk! Would not recommend this business!
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Reviews: 6

Posted on 5/25/2012

Great Place
I have had only good experiences at AVO. Andy is very helpful, knowledgeable and pleasant. Yes, they do have expensive, high-end frames but they also have more affordable frames which Andy was more than happy to help me with. He is also an expert when it comes to fitting or adjusting your glasses to be more comfortable which, in my experience, is hard to find.
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by Rebbi at Citysearch

Posted on Citysearch on 4/1/2012
AMAZING SERVICE
This is truly what customer service is all about. Every time I visit the boutique there is a smiling face and nothing but friendly atmosphere. I love coming here. Great pricing on designer products. If you are not in the market for nice eyewear then stick to the chain stores this is for people with class and taste, you get that feeling as soon as you walk in!
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Reviews: 2

Posted on 11/24/2011

I shall never return
I will never return!
Was never told how much the fitting fee would be. Turned out to be 115.00
Contacts were substantially higher than quoted. Given the wrong prescription and/or sample - boxes and script didn't match. Overcharged collaborated by insurance. Given expired lens solution. Have pics too, just e-mail me to see them.
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by akaivyleaf at Citysearch

Posted on Citysearch on 11/24/2011
I will be complaining to the Georgia Board of Optometrists
I will never return! I've never worn contacts before, not sure what to expect, but I am convinced they preyed upon my ignorance. I asked up front before I saw the Dr. on the price and what was covered with my insurance. I was told that the exam would be a 10.00 copay and the contact fitting would be between 25 and 65 dollars. Imagine my shock when it came time to pay at the charge being 125.00 total. Too late to run at this point, I was wearing the contacts. I then asked how much would the box of contacts be and was told they wouldn't know until I came back the following week but I had an insurance allowance. Fast forward to the next week, time to order the contacts and the cost was substantially above the insurance allowance. I wasn't shocked - they knew my credit card was good. I paid! I asked for a copy of my prescription (which was written by staff, not the doctor) and was handed another trial pair. Unfortunately the trial pair didn't match the written prescription so I had no way of knowing which was correct. They straightened their error the next business day and proceeded with my order. Today (11/23/2011) my contacts arrived and I went to pick up. I assumed the payment I made at the time of my order was all I owed, but no 20.00 more I had to pay. My insurance company it seems says I owed a materials fee of 20.00. This however was NOT collaborated by my insurance company and they advocate at least this amount as a refund.To add further insult to the injury of conducting business with Atlanta Vision Optical they gave me expired lens solution. Solution which expired 04/2010! I have pictures of ALL of this if someone wants to see, I will gladly e-mail them to you. slhudson@dhr.state.ga.usI will not return, my sight is far too precious to play around with, and they don't seem interested in the customer as much as the money they can squeeze from us. My contact prescription (we hope its correct) is much cheaper to fill on online sites....
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Atlanta Eye Associates
All brand name sunglasses on sale for 30% off the retail price. This coupon only valid once per customer. Prescription necessary sunglasses not included with this coupon offer. Not valid eyewear frames or lens treatment. No other coupons can be used with this offer. Some restrictions may apply. Contact an associate for complete details.
ex 05/31/2014  |  view coupon »


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