I had my deck first sealed years ago and I will not ever use anyone else to do my deck. My deck was in shambles and looked brand new after Kevin refinished my deck. I had other companies give me quotes and no one else can compete with his prices and quality of work.
Area Marietta, GA
Cost $500 - $999
Date November 2016
Posted: 1/12/2017 • Link to this review
This company sealed 140 homes in my Community. This is the first company to ever actually seal the decks correctly by stripping them first, then applying a better sealant. Community looks amazing!
Area Atlanta, GA
Cost $250 - $499
Date October 2016
Posted: 10/12/2016 • Link to this review
The company was hired to re-stain our community's decks and do repairs as necessary (at additional cost). After a few months, the repairs they made to our deck came apart at the seams. I asked if they would come out to fix the problem and was told they don't warrantee the work, but would give me a refund of the repair costs. Upon further inspection, the repair work was pretty shoddy, so it's no wonder it didn't hold up. I never received the refund. After repeated emails with no response, I'm afraid I've given up.
Re-stained the deck and made some repairs.
Area Atlanta, GA
Cost $250 - $499
Date December 2015
Posted: 7/29/2016 • Link to this review
I was contracted to clean and seal the decks in your community. As a courtesy, since homeowners who had rotted wood could not find an affordable deck builder to come out to replace a board or 2, I agreed to do it myself AT COST, when needed. Out of over 100 customers I never even met, there were less than 5 questions/complaints, which is phenomenal in this line of work as I was at EVERY SINGLE deck myself.
As an example for your deck, I replaced 2 NON STRUCTURAL boards that were completely rotted, since yours, and many other decks have not been properly maintained.. This involved coming to measure the wood, going to buy the wood, pay for it, haul it back, take out the rotted wood, cut the new wood, replace it, then haul old wood to the dump and pay for that myself.. I did all of this for you, for $80.
After replacing those boards, I did not receive payment for a few months. (Time you had to inspect the 2 non structural boards I replaced..)
Another 7 months passed, and you then said you feel one board on the floor "might cup" in the future but actually was replaced correctly, and felt the top board I replaced on your old privacy wall was somehow causing your wall to fall down, because of a one centimeter overlap which was necessary because your entire wall was already bowed and out of shape.
So to say that the 2 non structural rotted boards I replaced now somehow caused your deck to "come apart at the seams" is highly misleading to say the least.
As for a "warrantee" or actually more correctly warranty, as we all know, warranty's are not free, and are embedded into the price of a good or service.. So if you buy a new home you get a 12 month warranty on everything, but you also paid many extra thousands of dollars for that.
I feel it would be unethical of me to charge for a warranty, as I have been in business for 18 years and never once, besides this time, have I been called back a year later to look at a board I replaced for $40. So, I could have gladly given you a warranty, and adjusted the priced accordingly. But I replaced your rotted boards cheaper than you could have done it yourself.
And finally, when I spoke to the board about this problem, and the property management association, they suggested I do+ NOT send you any money as your property has been sold to someone else long ago, and they could not figure out why you are emailing and calling me for $80 a year later..
Unfortunately I can't comment on the quality of work done by Atlanta Wood Restoration, and can only provide feedback on communications. I have left numerous emails and phone messages after receiving an estimate that have not been returned and when I did receive a response with a time when the work would be completed, they ended up being a no show and no communication. The work may be fine, but I certainly was frustrated by broken commitments of when work was to be done and have moved on to other contractors.
Posted: 4/09/2015 • Link to this review
We had our deck previously sealed by another company who used the wrong sealant. After a few estimates it seemed we would just have to paint it, but this company assured me that we could strip and sand it, so that we could have a natural looking wood deck. They did an excellent job and were even less expensive than a few companies that just wanted to quickly paint over my deck. Glad to have found them and already referred to my neighbors.
Posted: 2/16/2012 • Link to this review