The company was hired to re-stain our community's decks and do repairs as necessary (at additional cost). After a few months, the repairs they made to our deck came apart at the seams. I asked if they would come out to fix the problem and was told they don't warrantee the work, but would give me a refund of the repair costs. Upon further inspection, the repair work was pretty shoddy, so it's no wonder it didn't hold up. I never received the refund. After repeated emails with no response, I'm afraid I've given up.
Re-stained the deck and made some repairs.
Area Atlanta, GA
Cost $250 - $499
Date December 2015
Posted: 7/29/2016 • Link to this review
Unfortunately I can't comment on the quality of work done by Atlanta Wood Restoration, and can only provide feedback on communications. I have left numerous emails and phone messages after receiving an estimate that have not been returned and when I did receive a response with a time when the work would be completed, they ended up being a no show and no communication. The work may be fine, but I certainly was frustrated by broken commitments of when work was to be done and have moved on to other contractors.
Posted: 4/09/2015 • Link to this review
We had our deck previously sealed by another company who used the wrong sealant. After a few estimates it seemed we would just have to paint it, but this company assured me that we could strip and sand it, so that we could have a natural looking wood deck. They did an excellent job and were even less expensive than a few companies that just wanted to quickly paint over my deck. Glad to have found them and already referred to my neighbors.
Posted: 2/16/2012 • Link to this review