Atlanta: Brown's Chem-Dry

(404) 688-3003 www.chem-dry.net... »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 7:00am
  • 7:30pm
  • TUE
  • 7:00am
  • 7:30pm
  • WED
  • 7:00am
  • 7:30pm
  • THU
  • 7:00am
  • 7:30pm
  • FRI
  • 7:00am
  • 7:30pm
  • SAT
  • 7:00am
  • 7:30pm
  • SUN

Reviews

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See review for Brown's Chem-dry Acworth., 9/24/2014

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Great Company, 2/20/2012

It's about time I was able to find a company that was friendly, on time and was able to get out the pet stains and oders from our carpet. I will be using this company again.

Displaying 16-30 of 166

Reviews

HannityMiller

Reviews: 1

Cat urine be gone!!

There is a corner of the house where everyone avoids, they try not to even go into that area of the house. We have 3 cats and a litter box that is cleaned everyday, some how the room still smells like urine, finally we decided to call somone who does this kind of thing for a living, to remove the problem odor. 4 Days later after treatment and cleaning, the odors are completely gone, this was by far some of the best stuff out there on the market. The room that the cat urine was in is completely fresh and does not have an odor anymore. I am very impressed with the results. Everyone said it was bad really bad as far as the smell goes, I guess I had just gotten used to it. Now when people come over I challenge or dare them to go into that room and smell somthing nasty. The product that chemdry used on our floor worked, so very worth the money.

Atlanta: Brown's Chem-Dry replied on 05-31-2010

PURT works well doesnt it, thanks for your business and we really hope al is still well. Patrick Idol - Owner - Browns ChemDry

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ladysandgents

Reviews: 1

A little pricey but well worth it

The carpet guy Jon T. was very nice,effecient,and very sensitive to my needs.Even though he wasnt suppose to help me move the beds he did.Carpet looked great,even when it dried.way to go guys,sincerly a happy customer.

Atlanta: Brown's Chem-Dry replied on 05-31-2010

John is one of our guys that has been here forever I am glad he did a great job for you. Patrick Idol - Owner - Browns ChemDry

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Markusranter

Reviews: 2

I had no problem with this company

Great service, did not rush and I am very happy with our service. I feel that they went out of their way and it was a pleasure doing business wih you.

Atlanta: Brown's Chem-Dry replied on 07-11-2010

Thanks for the great review - Patrick Idol - Owner Browns Chem-Dry

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hdillard

Reviews: 1

The Reviews are BS

Update: The owner called me to address my concerns. He was very professional. The employee that had been at my home had just lost his father and was having emotional problems. The owner, demonstrating great concern for me as a customer, sent his operations manager back out to do redo the cleaning job. The operations manager was courteous, professional and did a great job. The final results were excellent. I would hire this company again as a result of the care provided by the owner and the operations manager. The only reason I'm not giving 5 stars is due to the first encounter. My first encounter: Guys shows up, is surly, overprices cost of cleaning area rug, trying to upsell, its raining, tracks mud in the house, doesn't even bother to clean his shoes, does a very fast, crappy job and is gone with $182. If feel completely ripped off. It is clear that they are writing their own reviews.

Atlanta: Brown's Chem-Dry replied on 03-13-2010

Mr Dillard, I do not write my own reviews, how ever we were never contacted by you and I am very sorry that you recieved this kind of service, please let me try to make this up to you and ask you kindly to allow me to explain to you over the phone. I will call you later today, there really is no excuse for this kind of service from my guy, I know exactly who your tech was and I will deal with this issue internally. FYI just to let you know there are major family issues with this certain tech and I would like to resend my operations manager out and if needed personally come my self to assist him, Please contact me back if this is acceptable. I appologize again and no we do not set out to rip you off nor do we write our own reviews. - Patrick Idol - Owner - Browns ChemDry 404-688-3003

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David S.

First time experience was great

I am very impressed and happy, it was worth the extra money to make sure it was done right, all in all there was not a spot or stain that they could n...

replied on 03-10-2010

Thank you for you reviews, we really appreciate your business - Patrick Idol - Owner - Browns ChemDry

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KillerBEEZZZZ

Reviews: 1

Jason is a very nice guy

He stayed late for us ion an emergency situation, he really came through, thank him for me and I will definately refer you company. Excellent job.

Atlanta: Brown's Chem-Dry replied on 07-11-2010

Thanks for your kind words we really appreciate the positive responce and we hope to be of service again for youin the future. Patrick Idol - Owner - Browns Chem-Dry

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Guest G.

I am very happy

GRRRReat job done by Jason and John, I will definately use your services again.

replied on 03-10-2010

We appreciate your kind words and thank you for your patronage - Patrick Idol - Owner - Browns ChemDry

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Patrick I.

By Far the very best in the business.

When Jason from Browns ChemDry finished cleaning my carpets, he did a final walk thru, I was amazed at how fast it dried and yet I saw him with hoses ...

replied on 01-11-2010

Jason is the best we have, thanks for the great review, hope you have a great day! Patrick Idol - Owner - Browns Chem Dry

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Still_breathing

Reviews: 1

Great Service

I am impressed with the customer service skills that this company has, I wil call agin routinely. Thanks for all the hard work you guys!

Atlanta: Brown's Chem-Dry replied on 07-11-2010

Thanks for your kind words we really appreciate the positive responce and we hope to be of service again for you in the future. Patrick Idol - Owner - Browns Chem-Dry

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Hannity101

Reviews: 2

Carpet Cleaning Miracles

Had a bad day get alot better, my five year old nocked over a can of paint that I had been using for her room. I called browns and they said to keep the paint wet until they arrived.. Instead of replacing the carpet I opted for cleaning, they got here with in 5 ours today and there is no longer any evidence of paint. Jason had told me that if I had let it dry there would have been no way to get that much paint out of the floor, so I am greatful that he saved the day.. Kelsey says thank you too.. she wanted the pink on the walls not the floors.

Atlanta: Brown's Chem-Dry replied on 07-11-2010

Thanks for your kind words we really appreciate the positive responce and we hope to be of service again for you in the future. Patrick Idol - Owner - Browns Chem-Dry

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ShortyGirly

Reviews: 1

By far some of the best

I am very impressed with Jason from Browns Chem-Dry, he removed all stains and did his very best, it took almost 4 hours to dry but he had to clean the carpet twice. I am still impressed with the way he got them looking new again!

Atlanta: Brown's Chem-Dry replied on 07-11-2010

Thanks for your kind words we really appreciate the positive responce and we hope to be of service again for you in the future. Patrick Idol - Owner - Browns Chem-Dry

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clx_thru_now

Reviews: 1

Merry Xmas

Politcally correct or not, MERRY CHRISTMAS, the people who are offended by this comment who cares.. You offend me by your offended nature, I have right ato say it and in GOD WE TRUST!! Anyway Jason had told me a few people had an issue with his santa hat and Christmas spirit, get over your selves.. Anyway Browns Did a great job and I will definately use them as I have in the past several times before and You cant humbug my season..Jason keep up the great work!! This company does EVERYTHING they say they can do.. Thanks for the great job there young man.. God Bless.

Atlanta: Brown's Chem-Dry replied on 07-11-2010

Thanks for your kind words we really appreciate the positive responce and we hope to be of service again for you in the future. Patrick Idol - Owner - Browns Chem-Dry

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BartSimpsonGuy343

Reviews: 1

Rug Cleaning

3 Area rugs that were covered in cat urine and family heirlooms came back looking great. I am very happy my wife found this company cause I was ready to throw them away and now they can be put back into the family room and we wont be ran off by the smell. They look pretty nifty thanks.

Atlanta: Brown's Chem-Dry replied on 07-11-2010

Thanks for your kind words we really appreciate the positive responce and we hope to be of service again for you in the future. Patrick Idol - Owner - Browns Chem-Dry

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JandJS

Reviews: 9

Repair and Cleaning

The positive reviews are right on. I called them after a water leak soaked an area of carpet in one of my rental properties. Jason and (Patrick?) came out to assess the damage, pulled up the carpet, cut out the padding, and advised me on how to thoroughly dry the concrete slab. Jason came back out the next day and replaced the padding, cleaned the carpet, and tacked/tucked it back into place. He even cleaned the carpet everywhere he had walked throughout the house! My tenants are still raving about what a nice job they did and how professional they were.

Atlanta: Brown's Chem-Dry replied on 07-11-2010

Thanks for your kind words we really appreciate the positive responce and we hope to be of service again for you in the future. Patrick Idol - Owner - Browns Chem-Dry

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labranch

Reviews: 30

Nice Work

They showed up when they said they would, worked efficiently and did a great job. The technician also seemed very knowledgeable and told me things about the carpet that I didn't even know!

Atlanta: Brown's Chem-Dry replied on 07-11-2010

Thanks for your kind words we really appreciate the positive responce and we hope to be of service again for you in the future. Patrick Idol - Owner - Browns Chem-Dry

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before and after 1 picture lol......interested?????