The owner and the staff has been more than willing to take a look at anything. The owner went up on the roof to look to make sure it was going the way it was suppose to. That was pretty impressive especially since he was sick.
Posted on GuildQuality: 8/05/2016
Trace and his crew are great to work with. If anyone should ask me who I used for the roof on my house, I'll definitely refer them to Atlantaroofing.com & Trace Hickman. They re-roofed my house in Jan, 2013. I waited a year to write this review, and I'm still very pleased with the re-roof job they did on my house. If you're reading this, you can trust that these are honest guys, communicate well, and do what it takes to make sure the job is top-notch. Things they did great: Estimate: Free, and provided an explanation of everything before the job started. Day before job day: Trash bin delivered. Job day 1 and 2: Removed 2 layers of old shingles, and kept the property cleaned up. Replaced some broken & rotted wood. Tar paper & ice shield were installed, then shingles. I was up on the roof with the team off and on for these 2 days (that's how I am). Replaced some soffit & fascia boards (additional work, at my request) and did a Great job on that too. Day after job completed: Trash bin removed, and the crew walked my property to be sure everything was cleaned up. Thank you Atlantaroofing.com, Trace, and your crew!
Posted: 4/22/2014 • Last edited: 9/19/2015 • Link to this review
It is refreshing to do business with such an honest and professional company. Trace exemplified honesty and integrity throughout the entire roof replacement project for my home. He did such an outstanding job that I referred his company to my neighbor. Joyce R. in Lilburn GA
Posted: 11/19/2013 • Last edited: 9/19/2015 • Link to this review
Got a new roof in 2005 from this company...it is still good as new -- and looks new. Had Trace Hickman, their owner, out to look at my mom's home roof to repair/replace it, and they are taking care of us this time, too. This is a great company to work with and very responsive to the customer. Highly recommend!
Posted: 4/08/2013 • Last edited: 9/19/2015 • Link to this review
Atlanta Roofing.com did an excellent job of replacing the roof on my house. Their company is professional,courteous, and hard-working. I recommended them to my dad when he needed a new chimney cap and repairs to the flashing and shingles. They finished the job in one day, and my dad was also pleased with the quality of their work. I would highly recommend this company to anyone who has roofing needs.
Posted: 9/27/2012 • Last edited: 9/19/2015 • Link to this review
These guys have my old roof and rotten plywood ripped off and the new roof with gutter gutter guards and downspouts within three days. It looks great and I'm glad to know what's done right. I watch them do it, it's done right!
Posted: 8/27/2012 • Last edited: 9/19/2015 • Link to this review
AtlantaRoofing.com did an outstanding job on not only replacing our roof, but also walking us through the entire process with the claim from our insurance company. I would recomend AtlantaRoofing.com to anyone who needs any type of roofing needs.
Posted: 3/29/2012 • Last edited: 9/19/2015 • Link to this review
Team was led to above-average workmanship and cooperation by an "on-the-job" honest, forthright leader. I am not a computer person so it has taken me a long time to get this review done. Not only do I have a beautiful (everyone knows it's new) roof but I also have a lovely garden bathtub. The old skylite gave way to a new beautiful window. Ingenuity and an artistic leaning to accomplish the fine, finished product. New roof means security and new window means beauty!
Posted: 1/13/2012 • Last edited: 9/19/2015 • Link to this review
Best bid, detailed contract, many choices of quality materials, very high quality workmanship, and customer care. 4400 square foot roof 90% removed and replaced in one day. Second day was finish up, some gutter and downspout work, and very thorough cleanup. Vents modernized, inproved flashing where rot was found. Customer satisfaction ensured throughout the entire process. WE COULDN'T BE HAPPIER!
Posted: 12/27/2011 • Last edited: 9/19/2015 • Link to this review
I had other people come out to price my roof and they said they would send me an estimate and then I never heard from them again but not so with Trace. He went up on the roof came down and dicussed shingle types (I wanted the architectural type)and wrote up a bid/contract. Trace said someone would call me Monday to schedule a time and someone called Monday just like he said. The work was scheduled - we had a rain delay but they were out a couple of days later and did the work with all the clean up. The roof looks great and you would never know that major work had been done around the house other than a great looking roof!
Posted: 6/14/2011 • Last edited: 9/19/2015 • Link to this review
I recently used Atlanta Roofing & Remodeling, Inc. to replace my roof. I had Trace came out to give me a free estimate to get his expert advice as to whether he thought I had enough damage to make a claim for a new roof to my insurance company. It turned out that he did think I could make a claim, told me what to tell my insurance company & walked me through the entire process. He even offered to come out & meet with the insurance adjuster. Within a month, I had the insurance company approval & Trace put my new roof on Friday. When I got home that night, besides the fact that I had a brand new roof, you never would have guessed I had any work done to my house-they left my house & yard in pristine condition. When I found out that my satellite dish wasn't working, I left a message for Trace & he called me back that night when he got home and arranged for Barry, his satellite guy, to come out first thing Saturday morning. In addition, because there were a couple of shingles I wanted glued down around the flashing, he arranged for one of his roofing guys, Leo, to come out also. Trace was on top of every step of the process the entire time & I am very happy with the quality of the work done. I have a 10 year transferable labor warranty on the roof & when Trace tells me that it doesn't matter if its day one or day three thousand & one, if there is any problem he'll come out immediately and fix any issue to my satisfaction, I believe him. Christine H, Roswell
Posted: 5/24/2011 • Last edited: 9/19/2015 • Link to this review
Our home looked good before the new roof, but now it looks awesome. My personality is Type A & I expect perfection when I contract someone to do work on my home so I researched Trace Hickman's company prior to hiring him to replace our roof because of the numerous media reports warning customers to beware. His company was recommended by a major insurance company, he has a spotless A+ rating with the BBB, and he has been in business for over 23 years. He is extremely knowledgeable regarding the proper installation of shingles, making sure to follow or go above and beyond what the manufacturer specifications require. Trace spent extra time with us when trying to decide on the perfect shingle style & color. Trace answered all questions regarding the specifics of how the roof would be installed. He went the extra mile in areas that can be potential trouble spots if not correctly protected (hills, valley, flashing, and chimneys), and the workers painted the metal work to match the roof. The workers operated like a well oiled machine, were prompt, professional, skilled, clean, used harnesses & ropes for safety and to avoid using tow boards that basically punch holes in a newly roofed home resulting in potential leaks, and were finished within two days (our roof is large, steep, and has many gables). Finally, a thorough clean-up occurred on both days, resulting in an amazing experience. We couldn't have hired a better company to do the job.
Posted: 5/08/2011 • Last edited: 9/19/2015 • Link to this review