Last year I called Atlanta Fix It based on reviews on Kudzu to install pretty pricey garbage disposal. Jason and a team gave a very fair price, were on time, neat and professional. They are super busy, but if you can wait, it's worth it. When I had an issue a leak, I called Jason, waited a week or so, he stopped by, fixed it, and I remain a happy client.
Posted: 11/16/2015 • Last edited: 11/18/2015 • Link to this review
Ok, so was a little concerned about the previous reviews; but decided to give this business a call and a chance to explain. They have had a good track record in the past; so when I saw something happening around the same time I figured they had something going on. Jason did explain that he had been very ill during that time and his business pretty much came to an abrupt halt. He was not at a place where he could return phone calls or emails. Anyway, they came out and gave me quotes on my backyard fence stain; very reasonable. They came in the next two days. They were on time and finished the job in about 1-1/2 days. Jason and I went around both the inside and outside of the fence checking to make sure was all to my satisfaction. They cleaned up any mess and were very courteous and professional. So yes, I would most definitely use them again.
Posted: 6/04/2015 • Link to this review
I left 2 phone messages for this company for a quote. No one ever returned my calls. I emailed them and received a response immediately from Jason. He apologized and set up an appt. for the following week. 3 hrs. in advance on the day of the appt. I emailed to confirm. Jason said he was in bed with the flu and a fever. I wished him well and said we could reschedule when he was feeling better. I guess he is still ill because a month later I have yet to hear from him. I never would have known he was not showing up for the appt. if I had not reached out to confirm. I would not recommend this type of drama when trying to give someone your business. Apparently they have their hands full with current customers.
Posted: 4/13/2015 • Last edited: 6/04/2015 • Link to this review
Emailed them asking for an initial appointment. When I didn't hear back, I telephoned. Then I telephoned two more times. They never responded. They obviously can't be bothered to work for their customers, so I recommend you not bother with them.
Posted: 3/03/2015 • Last edited: 3/30/2015 • Link to this review
Currently live in an older home in Lawrenceville that needed a new roof due to storm damage. Jason and his crew came out and did a thorough inspection. He had taken pictures of the roof inspection and walked me through each step. He worked with my insurance company and gave me a very fair quote. The roof turned out beautiful and Jason took care of most of the back and forth correspondence with the insurance people. Great work and thanks!
Posted: 12/08/2014 • Link to this review
Just recently had an emergency with a broken water pipe. Called Atlanta Fix-It Guys late at night. They were courteous and assured me they would be there within the hour. They not only fixed my broken pipe, cleaned up the water, but checked all the other pipes to make sure they were all ok. Wonderful service, wonderful people...thanks for going above and beyond.
Posted: 12/06/2014 • Link to this review
Needed to have an outdoor fan installed. Atlanta Fix It Guys came out, quoted the job, assembled the fan and installed all the wiring necessary. Within a couple of hours I was enjoying my fan. Very efficient and knowledgeable. They are on the top of my list to call next time. Great company and great people.
Posted: 12/03/2014 • Link to this review
Recently moved into a new home and needed a porch swing and lattice installed on my back porch. Jason came out and gave me a great price, a timeline for the project. All was installed within one day. They were efficient, courteous, and cleaned up the work site. I couldn't be happier with their work. They are a pleasure to work with; I will be calling them again in the near future.
Posted: 12/03/2014 • Link to this review
Amazing quality! Jason and Alberto had incredible attention to detail and their craft. We live in an older home and they took time to match molding, they took care with their updates, and were just as particular as we are with the detailing. I would hire again and plan to. The only difficulty is getting a hold of them, probably because they are so good they are in such high demand. One of our outlets was turned off during the job and they said they would come back to turn it back on, but it's been over a month and we still have had difficulty getting them back in. A small price to pay for their outstanding work.
Posted: 11/29/2014 • Link to this review
We hired Atlanta's Fix It Guys to replace the surface of our deck and to replace damaged areas on the stairs. We also had them back out to stain the deck as well. They did a great job,had a fair price and were very personable. My husband and I will use and recommend them in the future for any repairs.
Posted: 10/09/2014 • Link to this review
Extremely disappointed in this company. We have restructured our schedules two days in a row now when they said they would come, and they've cancelled on us the day of and after the time they were supposed to be here. I don't recommend this company until they get their act together.
Posted: 9/27/2014 • Link to this review
Unfortunately we had to reschedule and even cancel some appointments last week. We had an emergency within our work family which in return had a domino affect on our scheduling, causing things to get quite hectic. We did notify everyone via email of the situation and offered new dates and service times, along with a 25% off coupon. We at Atlanta's Fix It Guys appreciate the feedback, using these difficult situations to help us learn and grow as a company.
I called Atlanta's Fix It Guys yesterday for a suspected mold problem. Within the hour Jason and Mark arrived and gave me good news that it was not mold. They offered an easy solution with "no charge" for the visit since they were in the area. I then asked them to estimate a bathroom remodeling project. They were very friendly, informative and prices very fair. I will definitely call them back when I am ready to have the work done.
Posted: 9/07/2014 • Link to this review
I emailed Josh yesterday afternoon after being disappointed by another contractor who didn't show at the promised time. And less than a day later, the drywall patch job is finished! I couldn't be more pleased with the friendliness and professionalism of this team. I will definitely be calling on them again soon.
Posted: 9/03/2014 • Link to this review
I reached out setup and appt with Jason Whitehead for Aug.23 & I am still waiting on him to show up.
Posted: 9/02/2014 • Link to this review
We had a appointment scheduled for an estimate on 8/23 at 10:00am. Our technicians always call to confirm the morning of the appointment. Our tech Mark spoke with her husband, at this time her husband informed Mark that they were heading out of town and that they would call to schedule an appointment when they got back home. We have yet to hear from them until now. We have reached out to the homeowners resolve any issuses with miscommunication.
* By Appointment Only