Atlantic Relocation Systems is one of the largest agency groups for Atlas Van Lines. We're based in Atlanta, Ga. and have 11 full service agencies throughout the U.S.. Our emphasis is domestic & international employee relocation, office and industrial moving, and special product shipping (computers & trade show). Corporate moving is our specialty, dealing with many large and small company needs. We haul about 90% of our booked moves on our own equipment. This gives us more control of the.. relocation during the move, resulting in better communications and fewer claims. Feel free to call on us for free, no obligation quotes on your next move by calling (404) 963-9896.VIEW MORE »VIEW LESS »
We are members of BBB, Georgia Movers Association (GMSA), American Moving & Storage Association (AMSA), International Association of Movers (AIM), and Registered International Movers (RIM)
Good Evening Andy: I hope this email finds you well! I had a good feeling about you from the start and the same of John Cuthbert, Oh man, was I right! :) We have moved A LOT and this is by far... my favorite move! Never thought I would say "favorite" and" move" in the same sentence. Let me classify this... Andy, you got us a quote so quickly and you came out to our home without any hesitation. You did the best that you could do on the price and for this we thank you a million times! You know how to earn a customers trust very quickly. To top it off you send the most dynamite crew to load and move us. John Cuthbert, Tevaris( sp) And Eric are just all around stand up gentlemen. John Cuthbert, is obviously at the top of his game without a doubt. Tevaris (sp) is SO awesome! And Eric well, he's a breath of fresh air. They came into our home as true professionals. They asked me not touch a thing and to sit down and relax because they were there to help 110%. They didn't complain or get frustrated ONCE and I threw some twist and turns at them. They kept me laughing and my spirit high the entire time. There is no doubt in my mind that if most moving companies had trained crews like John, Tevaris and Eric they would have a formula for success! I can't thank you guys enough. I wish you all the best. A very happy customer!VIEW MORE »VIEW LESS »
From the first contact with Andy to the final box being placed in the container -- it was a very professional experience. We went with them because they had experience moving out of the country and... they would work with an overseas company that was paying the bill. Andy was very knowledgeable and engaging. The movers - a team lead by Wendell did an amazing job - careful, thorough and polite. Thank you to all!VIEW MORE »VIEW LESS »
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Terrible! They "lost" 2 of my boxes with irreplaceable keepsakes that my great grandmother gave me. Their claims department was very cold and not helpful at all. I am still dealing with them after 4 months of moving. Avoid at all cost!
Hello Karabee. I am truly sorry that your experience with us has been less than favorable to this point. I have been reviewing the related history, and I can see that the time that has passed has not helped with your perspective on things. However, I can assure you that during the time that has passed, efforts are continuously being made to rectify the situation. I'm a little late, but I am going to jump in at this point and try to help bring this matter to a faster resolution. In the meantime, please do not hesitate to call me to discuss this matter if anything comes to mind. Atlanta Sales Manager: Mike 404-351-5311 ext 126
Long story short, my things were delivered later than I needed them to be and cost me additional money and stress. Had this been a move in which a delivery range could have been acceptable, I would have excused the delay and other problematic occurrences. However, I went with Atlantic because my representative continuously reassured me that he was confident that my belongings would be delivered on a specific date. Lastly, without any justification (How charges were calculated, etc.) or notice, Atlantic charged my credit card for the discrepancy in cost as a result of their estimation miscalculation. Therefore, I cannot recommend Atlantic Relocation to anyone who must have an exact delivery date or cost quote, or who expects good customer service from those with whom they do business.
I have been reading through your comments trying to determine the circumstances and exact details behind your particular situation, but I am not able to decipher who you are by the details in your review. However, I can say that without knowing exactly who you are, we always try to be sensitive to all of our customers comments and concerns. We have been available to our customers providing professional service since 1966, and we have nothing to hide. I cannot imagine how or why we would even want to charge a client’s card without justification of the charges. We have an entire staff dedicated to resolving such matters and there is no reason for things to have ended on a negative note. I am truly sorry that your experience was less than favorable, but I can assure you that we will continue to do our very best to satisfy our customers’ needs now and into the future. I want you to be one of those customers that can say the although things were not perfect, Atlantic Relocation made it right by me. In most instances, we provide a reasonable, prescribed range of dates up front (delivery spread),with no guaranteed delivery dates. We try to work with our customers to make the requested delivery date happen, but this is not always the case, and the delivery spread allows us that room to tweak the delivery date - especially during our busy season. There are other arrangements where we are able to hit an expedited target date for an additional cost. Either way, we should have charged only for the work that was performed. Please give me a call at 404-351-5311 ext. 126 so that we can discuss your move in detail. I personally, really want to change your perception of our organization. Call me!
Good Evening Andy: I hope this email finds you well! I had a good feeling about you from the start and the same of John Cuthbert, Oh man, was I right! :) We have moved A LOT and this is by far my favorite move! Never thought I would say "favorite" and" move" in the same sentence. Let me classify this... Andy, you got us a quote so quickly and you came out to our home without any hesitation. You did the best that you could do on the price and for this we thank you a million times! You know how to earn a customers trust very quickly. To top it off you send the most dynamite crew to load and move us. John Cuthbert, Tevaris( sp) And Eric are just all around stand up gentlemen. John Cuthbert, is obviously at the top of his game without a doubt. Tevaris (sp) is SO awesome! And Eric well, he's a breath of fresh air. They came into our home as true professionals. They asked me not touch a thing and to sit down and relax because they were there to help 110%. They didn't complain or get frustrated ONCE and I threw some twist and turns at them. They kept me laughing and my spirit high the entire time. There is no doubt in my mind that if most moving companies had trained crews like John, Tevaris and Eric they would have a formula for success! I can't thank you guys enough. I wish you all the best. A very happy customer!
From the first contact with Andy to the final box being placed in the container -- it was a very professional experience. We went with them because they had experience moving out of the country and they would work with an overseas company that was paying the bill. Andy was very knowledgeable and engaging. The movers - a team lead by Wendell did an amazing job - careful, thorough and polite. Thank you to all!
Wow! What a great moving company. At first, you see how much company's rates are for moving. Then, you see the difference in what you pay for. After using local cut rate moving companies in the past, I'll never go back after using Atlantic Relocation. Andy was our Service Representative, and he was great from start to finish. He set up our initial meeting and assessed how much we needed to move, and he was spot on. We had no issues prior to moving day. He also called afterwards to make sure our experience went well. Nate, Bobby, and Ronnie were our movers and were fantastic! They were very professional and had great personalities. Being extremely careful of our belongings, they knew what they were doing. It look a little longer than expected, but they got the job done and correctly. They deserve some recognition as they were awesome. I would highly recommend this company to friends and family in the future.
We moved from south Georgia to England. Andy gave one of the most detailed quotes/contracts and the price was towards the cheaper end of other quotes received. He called to check the day of. The movers sent were quick and professional. Our container arrived within one day of what Andy told us, and cleared customs in one day. The movers arrived exactly at 9am on delivery day, and were done in 3.5 hrs. I had heard lots of horror stories on base about movers - NONE of those proved true for us. Would use Atlantic again for future moves.
Worse movers from a guy that has moved many times. Not professional, dirty equipment, damage many items, did not work on timely basis and awful customer service.
This company took the greatest care and consideration with all my things. I was extremely pleased with how they wrapped, crated and assured the safe storage of my things. I would DEFINITELY recommend this company to anyone moving anywhere in the world. I am moving internationally and they made an inventory list so going through customs would be much easier. I cannot say enough good things about this company. Thanks you for all you have done for me. Thornton Goode
We move our household items from Atlanta to Vancouver,Canada. I went through big Van Line companies and asked for on-site quotes. After serveral reps' visits, I almost wanted to cancel the last appointment with Atlantic Relocation. I thought the first offer was the best. Lucky enough, I didn't. Andy Orlin showed his professional, impressive customer communication skills and estimated the lowest quote price. I liked his efficient way that he quoted from system via iPad immidiately and showed us details. It was a good start. After we signed the contract, I started worring. I found detail items were not matched exactly to what we showed. Andy responsed with patient and adjusted items and price accordingly.(Problem solved). More worries when I handed over all the goods to the team. I checked with his assistant to follow-up status. She anwsered the phone politely,although not always had anwsers for me. You have to pray that everything will go well and your items will be arrived safe and in one piece. The shipment was supposed to be arrived on Dec 10th, but I was told it would be on Dec 14th instead. Anyway, it was a happy ending. The Atlas Van Line team showed up on Dec 14th. They did professional unload that they put carpet on the floor and delivered items to assigned locations. Everything was nice and smooth that day. Overall, we are satisfied with their service and would recommend for international movement.
I called to request a quote for a local move. We were on a tight deadline with a cash buyer wanting to close as quickly as possible. I first asked if Atlantic would be able to move us as early as next week, and they said they absolutely would. When Scott showed up, I had another moving company just finishing up giving me a quote. (He was early and they had taken longer than I expected.) After about a 7 minute wait, Scott was very short with me and told me that he could just give me an email quote without even looking at the house. Then, he changed his mind and said that they were totally booked for the day I had requested. Was he threatened that I would have another company offer me a quote? I'm not sure, but the first gentleman that came out was very polite and thorough. Too bad Atlantic couldn't have taken that kind of time.
I contacted Mr Andrew Orlin. He was professional,available in person, helpful and friendly, answered calls texts and e-mails promptly from start to end, when I started freaking out confused from getting more than one quote he stayed present. The crew of 9 under Paul was on time, worked together, fast and super efficient,friendly and smart. Friends, I KNOW relocation is a stressful affair, and I know experiences vary, based on mine so far, I am taking the time to recommend these people/this company highly.(If I knew kudzu had a photo option I would have SHOWED you!!) Travel safe, Hanlie.
Our family has moved 8 times in the last 20 years and used Atlantic the last 4 times. Our middle two moves were to the UK and back and with great success. Their partner in the UK, Fox Moving & Storage did a great job as well. Our last move with Glenn was as good as it gets. Their attention to detail, professionalism and follow up after the move is what keeps us coming back. Leanne has been a pleasure to work with and we know she had our best interest at all times. I read the reviews from watersedge1961 and kelmil79 when I went to write my review and cannot understand where they are coming from. I have referred a friends and business associates to Atlantic and while everything has not always been perfect, they always stay with it and provide follow up. The few small damages we have had have not been worthing filing a claim for but our friends had a small claim and said it was settled quickly and with no problems. We will continue to recommend Atlantic to anyone wanting a quality move.
The team showed up on time. They worked hard and continuous until the job was done. I never had a worry or concern for any of my possesions or property. I highly recommend this organization for all relocation services.
I've moved a few times, and the most recent move took me from Conyers into city of Decatur. Two trucks, 7 guys. Tate's crew did a fantastic job. They wrapped everything, from my really nice furniture to stuff I didn't even care about so much (like really old furniture in my kids' room). They were all very nice and they did the move in less time than budgeted. I highly recommend!
Posted on Citysearch on: 5/1/2012
I contracted Atlantic Relocation Systems to do my last move and it was a grave mistake. I can't even begin to tell you the absolute nightmare I had with them. What I will say is this, in the end they broke heaps of my wife and kids things in the move, the packers were quite rude and one took numerous smoke breaks. I tried discussing all of my concerns with my contact at Atlantic Relocation Systems but he didn't return my calls after they had processed my payment. Terrible Company, stay clear of them unless you want to get ripped off, overcharged and end up with half your things destroyed.
Hi Madmax1234, I am Michael, the sales manager here at Atlantic Relocations Systems in Atlanta. I am sorry that message comes a little late, but I would like to respond to these comments that have been placed in such an open forum, and I hope you will understand the need for a response, tardy though it may be :-) I was here in 2012, and Atlantic Relocation operated back then in many of the same ways that it does today. I am truly sorry that you had such an unfavorable experience. While there have been many improvements in our service and staff, it is difficult to imagine that since 1966 to 2012, we could remain in business with such reckless abandon. I don't even think that we could even remain in operation as "the worlds worst moving company" since 2012 through today, because there are so many regulations and protections out there today guarding against the types of activity that you have described. In fact, we have grown to 13 locations all around the nation. I hate that you had this experience, but I am confident that this company lives up to its obligations and responsibilities. TRUE FACT: There was another company with the exact same name here in Atlanta, sounding more like the company that you are describing in your review. We however, are A+ rated on the better business website, and one of the largest Agents for Atlas Van lines. If you do happen to read this message, please give me (Michael) a call @ 404-351-5311 ext. 126. We would love the opportunity to change your mind someday. I wish you all of the best.