There was little care with the installation of the maple wood that we provided. Lacing in of red oak was fine. In spite of our delaying the work to schedule the painters according to their wishes, they spattered the base board in three rooms with polyurethane. They insisted that their painter would correct the problem. He did but not nearly to the quality of the original paint job. The attitude was very uncaring about my frustration of having to wait yet another week to move back into the area. The overall quality of the floor finish was mediocre at best with several places where residue from sanding was not cleaned well before covering with polyurethane.
Posted: 10/21/2008 • Link to this review
They recently refinished my hardwood floors. I quoted 3 companies and they came in at the lowest price (33% lower than the highest guy) with the shortest turn-around time (4 days instead of 5 days). They were courteous and helpful both over the phone and during my estimate appointment. Scheduling a date to begin work was also flexible. When the day came, the crew showed up and told me they'd be done in 3 days! That's even faster than they originally quoted. 3 days later, I was enjoying my newly refinished floors. I cannot give a full 5 stars because during the job, one of the guys dirtied up something in my home and didn't bother to clean it (it was bad too). Also some deeper scratches on the stairs could not be removed, I don't knock them for that though. Everything else was very good.
Posted: 4/24/2008 • Link to this review