I have a small,special needs lhasa. She does have anxiety as well.So it's difficult to find a groomer that can handle my Sophie. I decided to try AUSSIE. I was more than reassured that I , nor Sophie had NOTHING to worry about. Sally came to groom my furbaby Mon. and that girl did ONE HELLUVA JOB! To top it off, not only did Sally listen to my thoughts on the groom,she went above and beyond.The groom was fantastic and it only took her @ an hour!Sophie wasen't the least bit anxious after, either!It is so worth the extra $$! WHO DOES THAT? AUSSIE!! lol! Thanks to the ladies I spoke to on the phone and thank you again, Sally for make this a wonderful experience!
Posted: 10/08/2014 • Link to this review
We only have Aussie Pet Mobile groom our cats - wonderful with the cats, great looking results, gentle with them when there are trouble spots. Our long-haired cat in particular tends to matte her fur and they keep her looking so pretty!
Posted: 2/26/2013 • Link to this review
I have been using this service for some time now. I know our case is difficult as our dog has horrible arthritis and now 14, I just dont understand after realizing that she has some rough or raised places on her skin, and repeatedly mentioning this when booking appointments and in person, with each groomer, to just do what they can without alot of trauma for her. I have mentioned to please please only shave what you can WITHOUT getting so close you are scraping her skin. I find her shivering and her teeth chattering today and then notice she has scraps on her elbows down to the skin! I expect that on occasion but when Ive requested to not even go that short due to rough places, moles or anything else that might cause them to do this, that yet again I see this and she is in obvious discomfort due to this. I just dont expect this more than once for 90.plus tip for this service! Otherwise everything else is ok but this is something I just didnt expect to see each time we use them.
Posted: 5/13/2011 • Last edited: 9/08/2014 • Link to this review
We recently moved and lost our regular mobile pet groomer, so I was excited to find Aussi. I gave them a call a couple of weeks ago and left a message. To this day, I have not received a call back. I guess they have all the business they need. I understand that some times messages get lost, but that is rare in this day and age. So, my search continues for a good mobile groomer. I would never use Aussi as they have proven with their lack of response to be disorganized and unreliable.
Posted: 3/09/2011 • Link to this review
We apologize profusely if we did not contact you, I am not certain why this happened, as normally we will try and call back twice, leaving messages at the given contact number. The Aussie Pet Mobile Office in Woodstock has closed down which had previously serviced Woodstock, Canton and Marietta. These cities are now being serviced out of Alpharetta. Should you like to schedule an appointment, please call 770-521-2240.We would be delighted if you would please call us again, and endeavour to do our very best to service your needs. Sincerely, Maureen Holderied
I have been using Aussie Pet Mobile for over 2 years now and have always had great service. Everyone, including office staff and groomers, has been friendly and proficient. My dogs love the groomers and I love the convenience and high-quality service. If a groomer runs late as occasionally expected when encountering unexpected traffic delays or difficult dogs, I have always been called and have only had to reschedule once in 2 years. I highly recommend Aussie Pet Mobile for their convenience and great service. I find that mobile grooming is much easier on my dogs (and me), and we are all happy with the superior results!
Posted: 8/31/2010 • Link to this review
Appointment at 1:00. The groomer called at about 2:00 and said she was running late. Office wouldnt answer. Finally got ahold of them at 4:30 and she didnt know what the problems was or where the groomer was and at 5:20 the dispatcher has apparently not calling me back today. Also had a another poor experience with a groomer. 2 strikes your out. POOR SERVICE ALL AROUND
Posted: 8/03/2010 • Link to this review
We used APM for the first time last week. Our groomer was on time and handled my dog very well. She did a great job on clipping my yorkshire terrier and he looks fantastic. I will definitely be using them again.
Posted: 7/26/2010 • Link to this review
For years we'd deal with dog hair all over our car when transporting our pet to the vet or other groomers. Now we love having Aussie Pet Mobile come right to our door especially since the price was comparable to what we'd been paying when we drove to the groomers ourselves. Our dog looks great after every service and the groomers are always friendly!
Posted: 2/06/2010 • Link to this review
Coming from Los Angeles 3 years ago I was so disappointed in what passes as dog grooming & boarding options here in Atlanta. Tryed my vet but nothing but wire cages and bedlam, tried local shop that charged different price each visit depending on who was working that day & finally found Aussie Petmobile with Maureen and Kelly. The family- 4 dogs & a cat- love them, consistent quality of service and reliable and only a few $$$ more than the shop but no stress & travel! Recommend them all the time.
Posted: 2/04/2010 • Link to this review
The groomers are great once the scatter brained office staff finally books them correctly and gets them to your house. I've had two appointments where I found out at the last minute that the groomer needed to cancel and/or the groomer was running TWO hours behind. The office never returns calls and they are extremely overpriced. I'm switching.
Posted: 7/10/2009 • Link to this review
I have two 100lb labs that are very well behaved at home, but they are a handful when I take them out. This was a very convenient service for my situation. The groomer was obviously a huge dog lover, and my labs were very happy with her. A massage is part of the process and a nice side benefit was my older lab showed some temporary increased mobility. I will definitely use this company again.
Posted: 6/03/2009 • Link to this review
I have had two different groomers from Aussie over the past year. Both were well trained and very friendly. It costs me more to have the groome come to me but by the time I figure in time savings and the necessary car cleaning required after taking my dog to the groomer, Aussie is a real value. I open the garage door, out goes the dog and back he comes looking good. Very reliable.
Posted: 5/26/2009 • Link to this review
I was just charged $150.00 for two dog baths, which took about an hour. The groomer was an hour late, but nice. When I booked the appointment, I mentioned how much I paid our groomer and was told they were comparable NO They are not. I pay $75.00 for both dogs.
Posted: 11/24/2008 • Link to this review