I made an appointment and took OFF OF WORK to be present for an appointment for myself and my daughter. I was about 5 minutes away from the office and received a call saying that they were running behind schedule and asked if I would like to reschedule. I understood and said that because I will have to take time off of work I would have to call back to reschedule at a later date. When I called back to reschedule they said that I could not schedule an appointment because I had an outstanding cancelation fee. THEY CANCELED ME!!!!! AND I HAVE TO PAY! They have just lost 4 customers !
Posted: 6/20/2011 • Last edited: 9/02/2011 • Link to this review
I used them for a deep cleaning and a filling and their work/skill are good but they will do procedures that won't covered or regulated by the insurance company and tell you that the insurance will covered. After the very over price procedure is done, they will come back saying they made a mistake and the procedure is not covered. Very shady..Always get pre-approval from your insurance company before any procedure is done. I felt cheated and will never go there again. Also they are very rude if they know they can't con your money.
Posted: 7/12/2008 • Link to this review