I can not say enough good things about Auto Europe, all of the mechanics there are personable as well as knowledgeable! Today I dropped by unannounced, the head rests on the back seats popped up when I hit a bump real hard and my view out the back was partially obstructed. Martinez worked on it for over an hour in the blazing heat... Long after I told him I would just take it back to the dealer.... He insisted that he should be able to get them back in place manually. He just would not give up, even though his lunch was getting cold. While I was there he gave another customer the keys to his car, because the customer's window broke as he was leaving. Thanks Again Martinez!
Posted: 8/30/2011 • Link to this review
I am so glad I found this shop to service my older BMW based on high recommendations on a BMW owner website. Auto Europe is as honest as the day is long. It so refreshing after getting service from the dealer for years and feeling taken advantage of and lied to. Auto Europe offers great service at a great price, knows everything about the brands they service, and will give you great advice without the "upsell". Also, they will tell you when your car does NOT need service. Try that a BMW dealer's service department! I will not take my car to any other repair shop.
Posted: 3/09/2011 • Link to this review
Honest, knowledgeable, reasonable. I took my e39 here with a bad misfire, and they put in a coil and told me to drive it for a week to make sure the problem was fixed (it was). They handed me the keys and told me to come back in a week to square up. In other words, they aren't going to change 10 parts and hand you a bill...they will fix the real problem. I will be doing business here with my e32 and e39.
Posted: 6/10/2008 • Link to this review
Norman is the best BMW Mechanic and Martine is awesome with Porsche's. Wouldn't take my cars anywhere else. They will also not charge you an arm and a leg...at one time, I thought I should own my own service bay at Global Imports...not the case at Auto Europe. They are good people. Jack is nice too.
Posted: 10/25/2007 • Last edited: 1/02/2008 • Link to this review