Being a woman I dont know much about mechanics.When I went to this location the manager Brad really helped me understand the diagnosis for my car. It was assuring to me that he took so much time to help me understand. Everything went great and I now use them for my basics like tune ups ,and oil changes ,and I love that Wednesdays are ladies day! I highly recommend this shop.
Posted: 3/11/2011 • Link to this review
Awesome customer service! I met Brad (the Manager) immediately upon arrival @ the shop smiling to ask me first " How are you doing today?" So personal! Instead of the issue with my car, he first made me feel great about being there. We need that in companies these days. So many times in this world today we tend to be taken as a number... Well not there. If anybody ever needs anything with there car done I HIGHLY Recommend these guys at Auto Quick.
Posted: 3/09/2011 • Link to this review
1/17/11 @ 5:10pm - I called to get an estimate for a tune up on my wife's vehicle. I was told they would call me back in 10 minutes. 1/18/11 @ 3:14pm - I called because I had still not received a call back for the estimate. They asked me to let them call me back in 10 minutes. They called back and quoted a price that included a tune up and full service oil change. They told me it would take 3.5 hours to do and my wife made arrangements at their request to drop it off after lunch the next day. 1-19-11 & 5:10pm - I called to verify the vehicle was ready for pick up and was informed that they never worked on it because "all the guys left and just walked out on me" I was promised that it would be the first thing taken care of the next morning before anything else and it would be ready by 11:00am. 1/20/11 @11:30am - I called to verify the truck was ready for pick up and was told it would be another couple hours because they had to keep stopping to take care of other oil changes. I arrived @ 5:00pm to finally pick the truck up. Upon arriving home I checked the oil only to find old oil still in it. I called the shop back and was greeted with "oh man, we just forgot all about the oil change dude". Need I say more?
Posted: 1/20/2011 • Last edited: 2/15/2016 • Link to this review
I've known these guys for a long time, and this service is just one of the many services they perform on my vehicle as well as tune ups, routine maintenance, oil change, etc. The emission service is fast, efficient and reliable, highly recommend!
Posted: 11/09/2007 • Last edited: 1/02/2008 • Link to this review