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Auto Wash Express

(770) 406-8817

1 Tri County PlzCumming, GA 30040   map »

Business overview

Reviews

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Soaked Floor Mats, 12/26/2013

Purchased a new "used" vehicle, for sake of time took to the closest Car Wash to me which was Auto Wash Express in Cumming, GA. I paid $50 for the Super Interior clean and left disappointed. My... floor mats were soaked and nothing was vacuumed or wiped down inside. I had to take the mats out, ring them, and dry them on my own. I felt underwhelmed with the service for the price it was offered.

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Bad service and poor attitude, 8/06/2011

I paid $60 for a Mini Detail for my 2010 Ford Expedition. They did not clean the bugs off the front. I just had the windshield replaced from a rock and they did not clean the tap mark off of the... windshield. Their was a line of gunk on top of the wheel well. They did not vaccuum under the seat where the second row flips to allow access to the third row. They had not vacuumed the back cargo area. They got the leather seats dirty with black grease of something. The seats were now dirtier that win I brought the car in. They had not even wiped the running boards. They had not wiped the interior at all. The funny thing is that the car was not that dirty. I was not looking for a fully detailed car. I am willing to pay for that but I did not have all day to leave it. I paid I asked the manager and he started making excuses. He said they did not wipe the seats on this level of service. Well they clearly didn't vacuum either. I had used them every six months over the last six years to clean my cars and my wifes cars. I ask for the manager to fix these things and he was all excuses. This group needs to go bankrupt. Their quality and care of service is awful.

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Reviews

micahjf12

Reviews: 1

Soaked Floor Mats

Purchased a new "used" vehicle, for sake of time took to the closest Car Wash to me which was Auto Wash Express in Cumming, GA. I paid $50 for the Super Interior clean and left disappointed. My floor mats were soaked and nothing was vacuumed or wiped down inside. I had to take the mats out, ring them, and dry them on my own. I felt underwhelmed with the service for the price it was offered.

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JakeinCumming

Reviews: 1

Bad service and poor attitude

I paid $60 for a Mini Detail for my 2010 Ford Expedition. They did not clean the bugs off the front. I just had the windshield replaced from a rock and they did not clean the tap mark off of the windshield. Their was a line of gunk on top of the wheel well. They did not vaccuum under the seat where the second row flips to allow access to the third row. They had not vacuumed the back cargo area. They got the leather seats dirty with black grease of something. The seats were now dirtier that win I brought the car in. They had not even wiped the running boards. They had not wiped the interior at all. The funny thing is that the car was not that dirty. I was not looking for a fully detailed car. I am willing to pay for that but I did not have all day to leave it. I paid I asked the manager and he started making excuses. He said they did not wipe the seats on this level of service. Well they clearly didn't vacuum either. I had used them every six months over the last six years to clean my cars and my wifes cars. I ask for the manager to fix these things and he was all excuses. This group needs to go bankrupt. Their quality and care of service is awful.

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