This is a clinic where the people really care about your pet. The prices are not cheap but they are far more reasonable than my prior vet. Dr. Williams practices fairly conservative medicine which makes me feel very good that he is not going to scare me into spending money I do not need to spend (or perform services my pet does not need). At the same time, I feel that he is very involved. He called me the next day after I took my dog in to ask how he was doing, which I thought was very nice. Dr. Williams is someone I really feel I can trust.
Posted: 11/28/2012 • Link to this review
I've only taken my cat to Dr. Williams for annual shots in the past (twice), but this week my cat became very ill. After two visits (totaling over $300) he had a "let's wait and see" attitude. I didn't trust him, so took matters into my own hand and started force feeding my cat. I got a second opinion a day later and the new place said they weren't seeing the problems in the blood work that Dr. Williams said he was seeing. I also learned he was giving my cat a vaccine that should NOT be given to a cat with my cat's health condition - something that was clearly stated on my cat's medical history. If I had waited another day, like Dr. W suggested, my cat would be dying from liver failure. Dr. Williams is just out for money - he wanted me to come in daily to give my cats fluids (even after I told him I knew how to administer fluids from home). Based on previous bills, it would have been $90 a visit. When I mentioned money was a concern he became huffy and looked annoyed. Terrible bedside manner, uncaring, unprofessional and rude to visitors in the waiting room, Dr. Williams should not be allowed near animals or people.
Posted: 8/23/2012 • Link to this review
We followed Dr. Silk from another practice. She does a great job and actually cares and likes animals - not something that can be said about every vet in town. We are very happy with the job they do and will continue to use them.
Posted: 9/28/2009 • Link to this review
I've been a customer here for a few years and I am extremely happy with both the staff and doctors, particularly Dr Silk, and Rachel and Sheryl up front. Dr Silk has been our veterinarian for many years and we followed her to Avondale from another clinic - she will always be our vet because we have total confidence in her. I am prompted to write this review due to the great service I got today. I brought my cat in for an overnight stay prior to dental surgery and arrived just prior to closing. Even as nice as everyone is there, I expected to be hurried and dashed out the door due to the time. Instead, Rachael and Sheryl took the necessary time with me to make sure I had all of the information I needed. It's the little things that matter in customer service and I always get that little extra care when I come here. Highly recommended - you can't do better.
Posted: 3/09/2009 • Link to this review
I went to this vet cause the specialized in eye exams. The 15 min exam cost me $150 dollars. That was for the exam only. Medication ran me another $85. I will not be back, I will make the drive to UGA.
Posted: 2/26/2009 • Link to this review
I've had a lot of pets in my life, and have therefore done a lot of "vet-shopping". This is any one of those vets with no real caring for animals...a "wallet biopsy" is more like it! I thought their prices were a tad high, and they (I've seen both vets, Dr. W. and Dr. G.) did not strike me as that compassionate or interested. I felt as if we were on an assembly line. Because that, they had a total lack of nurturing towards my "girls", I've never returned. I now go to Whiteway (see Dr. Ruth and you'll never see anyone else!) and the prices are much more reasonable and the care so extraordinary. Dr. Ruth goes out of her way, because she truly loves animals, and not the $$$$. I was not the least impressed with either of these "vets". It's a world of difference..."Love me, love my dog..."
Posted: 9/15/2008 • Link to this review
I took our family dog in today at this clinic for his shots and a check up. Well the veterinarian--Dr Williams was very UNPROFESSIONAL!!! I just could not understand how 2 staff individuals and a veterinarian were overwhelmed by our dog. I have known many individuals at a VET to handle big dogs. MY 10 YEAR OLD daughter was also in the room assisting with our dog. I have 6 children between the ages of 2 years old and 10 years old and our dog has never been aggressive towards our children. What I believe was unprofessional is how the veterinarian (Dr Williams) reacted when our dog had an accident on the examining table.He threw the towel against the wall and started to talk to his staff members in a very rude manner. He then also talked to me rudely as well. He also refused to trim our dog nails and to examine him further, but we were charged over $200 for the visit! After the visit, I then contacted my husband about the situation. My husband called the clinic to discuss the situation with the staff individuals. Dr Williams reply was " IF YOU DO NOT LIKE OUR SERVICE,YOU CAN JUST PICK UP YOUR DOG!!!!" This was the most horrible veterinarian visit we have ever had in our life . Believe me...I will be contacting many individuals about this clinic. It is just sad how our dog and I was treated in front of my 6 children...INCONSIDERATE AND UNPROFESSIONAL!!!!!!
Posted: 5/06/2008 • Link to this review
I recently moved to Decatur and brought my cat to this vet office. I will admit that the office staff was nice, yet sorry to say slow. The vet seemed completely disinterested in my cat and to say that he marginally addressed my concern is an understatement. He did not fully assess my cat, not even a temperature folks. I don't know about any of you, but I have never brought any of my animals to the vet where they didn't get a temperature or a weight check. I just felt really cheated when I paid my bill and left. I won't go back.
Posted: 9/05/2007 • Last edited: 1/02/2008 • Link to this review
I love this place. I went for the first time today with my dog, and all of the staff were kind and understanding. They didn't mind me being late and offered me pleanty of information for keeping my dog healthy. Parking isn't so easy, but I have no other problems and would recomend this pet hospital to anyone.
Posted: 12/06/2006 • Last edited: 1/02/2008 • Link to this review
Fees are very reasonable. But if you are in a hurry, this isn't the place to come. Even with a scheduled appointment, I have never been seen on time. They could also improve on the overall cleanliness of the facility.
Posted: 9/13/2006 • Last edited: 1/02/2008 • Link to this review
They are cheaper than some vet and they do a good job. The boarding thing didn't seem to go so well as it was hard to get our cat back out, but they may have just been her.
Posted: 2/22/2006 • Last edited: 1/02/2008 • Link to this review
My pets really like Dr G at Avondale (well, as much as they have liked any vet!). She's very pleasant and is always available to answer questions and give advice on my three "critters." I'm so glad she has joined the practice.
Posted: 10/31/2005 • Last edited: 1/02/2008 • Link to this review