Went to the W. Wieuca location. a HORRIBLE experience: 1. The staff slid my XM antenna across the trunk lid, leaving scratches across it. When pointed out, they said it was that way when I came in. It wasn't. Clearly, lying is their way, not taking ownership for mistakes. 2. Halfway through my wash, a few aftermarket-augmented cars drove in (22" wheels, loud thumping bass; the ususal...). The staff literally ran to them; they could have washed the cars with their endless drool. My car sat and dried in the sun for almost 5 minutes, and when they stumbled back to it in their stupor, they barely wiped it before walking back to contine their lovemaking to the tacky-mobiles. What a terrible business. Poorly run. Dishonest practices. GO ANYWHERE ELSE than this place!
Posted: 8/21/2011 • Link to this review
WORST EXPERIENCE EVER ! ! ! ! not only did they do a terrible job, I when I discussed it with the Mgr. on duty - he was rude and argumentative and threatened to car the police. I have a truck and the "hosed down the inside" without discussing it first - but, when I pointed out that they didn't even clean the back of the truck, he said, "we don't do that". When I asked the Mgr. to credit my account he said that "he would issue a warrant for my arrest for theft of services." The truck was not wiped down competely. The Bumpers were not wiped down, The Tires were not swined The Seats were not wiped down. I'm even amazed that did as little as they could. They rushed to complete the job and when I pointed it out, the Mgr. got argumentative and pushy rude. and when I pointed out to the manager, I said, look, I'm just trying to get my truck cleaned and your customer service skills suck. When I pointed out that I could simply put a review online, he said, "I'll just go in and point out how stupid you are and that you don't read signs". TERRIBLE TERRIBLE TERRIBLE... FIND ANOTHER PLACE ! ! ! ! ! and safe yourself the heartache and trouble.
Posted: 6/03/2011 • Link to this review
Second time I have visited the Norcross location since it is convenient. Horrible job, I had to go home and basically re-do the car with instant detailer due to the water restrictions.
Posted: 6/25/2008 • Link to this review
Avril's goal is to wash the most amount of cars possible in a day. They consistently half way vaccume, and forget about your windows - you'll have streaks everywhere. If you want a quick job and your cars not that dirty, they're ok.
Posted: 3/16/2007 • Last edited: 1/02/2008 • Link to this review
They did a great job on the outside but they did not clean all of my windows on the inside. I did not notice this until later that day. I stopped at this location because it was packed so I assumed that the service was great. I would go back because they did a great job on the outside.
Posted: 2/22/2006 • Last edited: 1/02/2008 • Link to this review
I have been going to this wash for seven years and they do the most incredible job. Everything is done by hand and the environment is great. Ralph is a great guy to deal with and has a great business. I highly recommend this wash over any of the others.
Posted: 1/19/2006 • Last edited: 8/21/2011 • Link to this review
They always do a nice job on our car. They make sure it comes out clean and if it is still dirty (Say from a long road trip), they'll send it through again. I like coming here!
Posted: 11/21/2005 • Last edited: 1/02/2008 • Link to this review