This is nikki_consumer's TrustRating, which is based on both the number of reviews nikki_consumer has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful nikki_consumer has been to the Kudzu community.
Posted on
6/28/2011
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Our roof has leaked FOUR times since replaced!
Absolutely horrible start to finish. Flat tire from nails left on site. Four leaks in 2 years. Missed appointments to look at problem with the roof they installed. Will not return phone calls. Now we have extensive water damage and they won't even come and look at the problem. Please do NOT use this company. We initially recommended them to 3 neighbors and are mortified by what a truly awful job they did. Our old roof was 30 years old and NEVER leaked. The new roof won't stop leaking. This company shouldn't even be allowed to install roofs. If I could give fewer stars I would.
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B&J Roofing Contractors replied on
08-29-2011
Without being able to identify this customer by username, we are unable to confirm that this was work performed by our company. Unfortunately, there are other companies in the area with very similar names - this could be a mix up. B&J Roofing Contractors takes customer service very seriously and works to be sure that every roofing customer is satisfied. Yet there will always be times where there are issues that are not as a result of any action or mis-action taken by our crew or company.
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