B & L Pool & Spa Stores- NE PHX Swimming Pools & Spas

B & L Pool & Spa Stores- NE PHX

(602) 910-6116 www.pooltroubles.com »

16427 N Cave Creek RoadPhoenix, AZ 85032   map »

Business overview

We are your full service company for any pool or spa troubles. Family Owned & Operated for over 48 years!

A two-man pool cleaning operation working out of a garage in Phoenix, Arizona began there journey over 48 years ago.

That Journey still continues today as B&L Pools Inc., ?The Valley?s Largest Family Owned Retailer of Swimming Pool and Spa Supplies?. With 5 retail stores in Arizona, a service and repair staff with over 200 years of combined experience, and the availability of.. commercial sales. B&L Pools offers every customer the ultimate pool experience.

B&L Pools offers a comprehensive product line including chemicals, cleaning devices, equipment, parts, and recreation products, as well as many unique items for the backyard patio. We also offer Professional on-site equipment installation, remodeling, cleaning and repair services

B&L Pools is the best place to find everything you need to make owning a swimming pool and spa fun and easy, at the best prices and service guaranteed.

B&L Pools is so much more then just great products at a great price, our highly trained staff of pool professionals provide you with unique solutions for all of your pool and spa problems and needs.
We also offer free in-store water analysis, free in-store labor on most repairs. Our express parts program can find any part we may not have in stock and get it to you fast.


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Service Area

  • Anthem
  • Avondale
  • Glendale (Downtown/South)
  • Glendale (Northwest)
  • Maryvale
  • Peoria
  • Phoenix (Central)
  • Phoenix (East)
  • Phoenix (North)
  • Phoenix (Northeast)
  • Phoenix (Northwest)
  • Phoenix (South Mountain)
  • Scottsdale (North)
  • Scottsdale (Old Town)
  • Sun City

Supplies

  • Chemicals
  • Filters
  • Hot Tub Supplies
  • Pool Cleaners
  • Pool Covers
  • Pool Supplies

Pool Types

  • Above Ground Pools
  • Commercial
  • Custom Designed
  • Hot Tubs
  • In-Ground Pools
  • Residential Pools
  • Saunas & Spas

Services

  • Chemical Treatments
  • Commercial
  • Electrical Service
  • Epoxy Coating
  • Hot Tub Repair
  • Inspection & Testing
  • Installation & Hook-up
  • Maintenance & Cleaning
  • Painting
  • Plastering
  • Remodeling
  • Renovations
  • Repair - General
  • Upgrades
  • Vacation Care
  • Water Treatment

Credentials

Aqua Value Members, Arizona Pool Dealers Association Members, Licensed, Bonded, Insured, NFIB Member

Hours of Operation

  • MON
  • 7:00am
  • 6:00pm
  • TUE
  • 7:00am
  • 6:00pm
  • WED
  • 7:00am
  • 6:00pm
  • THU
  • 7:00am
  • 6:00pm
  • FRI
  • 7:00am
  • 6:00pm
  • SAT
  • 9:00am
  • 5:00pm
  • SUN
  • 10:00am
  • 4:00pm

Documents

[JPG] Jan 2010 Newsletter
[JPG] Feb 2010 Newsletter
[JPG] March 2010 Newsletter
[JPG] April 2010 Newsletter

Green Credentials

We have been a retailer of Hasa Returnable products from our inception. Returnable containers has helped save over 40 million pounds of cardboard and 60 million pounds of plastic. We also offer variable speed pumps and many other energy efficient equipment options.

Reviews

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Saved my pool, 9/20/2011

They fixed my pool for less than they quoted to do the work. Made my day. I took a star away on service because they were late for the appointment, but they called - so that is being picking. Will... use again.

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Disappointing Service, 8/16/2011

We hired B&L to look after our pool on a weekly basis while we were away from home for a year. Initially, we were pleased with the service level, but, when we returned we noticed that the pool... equipment they claimed to have repaired (and which we were charged for) was still not working properly. They were not willing to make it right and claimed the problem was not under warranty. This was a frustrating response in addition to the fact that THEY didn't realize the equipment failure themselves. Moreover, we believe the technician did not clean the pool every week and we were paying for him to do so. This is difficult to prove, but the week we returned we did not see or hear him and the pool looked untouched. There was also an odd amount of debris in the filter. I feel that our situation was taken advantage of. Needless to say, we canceled our service and took our equipment in to another pool company and had the problem fixed for a nominal fee.

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Videos & Photos

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Photos (5 photos)

  • Our store
  • We carry Clearview Products
  • Hasa your
  • Proud retailer of Hayward Products

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Reviews

Rainboy

Reviews: 1

Saved my pool

They fixed my pool for less than they quoted to do the work. Made my day. I took a star away on service because they were late for the appointment, but they called - so that is being picking. Will use again.

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StonyCreek

Reviews: 2

Disappointing Service

We hired B&L to look after our pool on a weekly basis while we were away from home for a year. Initially, we were pleased with the service level, but, when we returned we noticed that the pool equipment they claimed to have repaired (and which we were charged for) was still not working properly. They were not willing to make it right and claimed the problem was not under warranty. This was a frustrating response in addition to the fact that THEY didn't realize the equipment failure themselves. Moreover, we believe the technician did not clean the pool every week and we were paying for him to do so. This is difficult to prove, but the week we returned we did not see or hear him and the pool looked untouched. There was also an odd amount of debris in the filter. I feel that our situation was taken advantage of. Needless to say, we canceled our service and took our equipment in to another pool company and had the problem fixed for a nominal fee.

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jj2511

Reviews: 2

They are now my pool repair & service company

Pool pump stopped working - in the past we have had several different companies come out. I hit the yellow pages & called B & L, my service tech Rich fixed the problem quickly & the cost was in-line with what I expected, so I asked him to clean the system. The best part - he informed me of issues with my pool that could cause major problems in the future, I decided to fix the issues now. Yes, I ended up with a bill more than what I had expected but by him taking the time to let me know what he felt needed to be done & giving me that choice in the long run I most likely saved money. I would recommend B&L Pools to anybody who knows the value of maintenance.

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JMCPMP

Reviews: 1

Non-responsive

After contacting B&L Pools 3 times over a 2 week period without so much as a return call, we contacted 2 other pool repair companies. These companies gave us free estimates within 1-2 days. B&L charged us $70 just for the assessment of the situation of which they already knew everything. We had AAA Pools respond and make the repair the next day at a very fair price. 10 days later we are still in discussions with B&L Pools over the cost of the service charge they want us to pay even though they never did any work and for which we never had a signed contract!

B & L Pool & Spa Stores- NE PHX replied on 10-01-2010

A number of calls were placed, dates and times were recorded of the at least 4 calls that were placed to make contact to take care of the issue with the pool. We are sorry that we were not able to reach them and that they feel that this was not resolved.

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SC2010

Reviews: 2

Best Pool Service

I highly recommend them for all pool repairs. Steve recently worked on both the pool pump and the pool timer. He was professional, made recommendations, and completely everything in a timely manner. Great service for a great price.

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SAWeeks

Reviews: 1

Expediency

Repair service was faster than I expected I figured it would be days before they came. They were prompt and knowledgeable. I had visions of my piping being torn apart to find a blockage, but what was overlooked at the store a hidden rock, was found by the service man with no problem at all.

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HappyChristine

Reviews: 1

OMG my pool looks brand new!

I had my pool drained and chlorine washed by Heath at B & L pools. Heath did a fantastic job. The quality is excellent. The job was done on time and without any delays. Thank you.

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Poolie

Reviews: 1

Excellent installation

Service man called confirming appointment time, arrived promptly, and completed an excellent installation of pool pump and filter in extreme heat temperatures. Very satisfied.

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Jim032

Reviews: 2

Maintenance and Repair Service

I was pleased with my service. The technician was skilled and communicated well. I will continue to use B&L.

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busybee4

Reviews: 2

Great service

I have used B & L ever since we needed pool service,13 years, and have found them to be fair, informational and they give quality service. I would recommend them to anyone wanting quality service. busybee4

B & L Pool & Spa Stores- NE PHX replied on 03-23-2009

Thank you so much for your recent review. We appreciate you taking the time to let others know about us. We look forward to continuing to serve you!

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rakkasan187

Reviews: 1

Great service

We hired B & L Pools to drain our pool, clean the tile, remove rebar stains and acid wash plaster. The work was done on time and the crews did a fine job. We would recommend B & L Pools to anyone.

B & L Pool & Spa Stores- NE PHX replied on 03-23-2009

Your opinion of us means so much. Thank you for taking a moment and letting us know how you feel! We look forward to helping you with any of your pool needs.

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Ladyjoe

Reviews: 1

My Pool Company

B&l always makes sure I'm aware of sale products even when the sale is coming up to save me the most. My service man shows me how my equipment works and tells me what to use, when and how much. B&L makes being a pool owner easy.

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8kidsmom

Reviews: 2

Friendly and helpful

With my recent problems with my electrical with my pool I had a quick response from my repairman. Even though I had to have a new line run - he kept me informed of all that needed to be done every step of the way and got it up in running in no time.

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squirrel888

Reviews: 1

Helpful and well informed

I needed some chemicals for my pool and went into this location. The staff were happy to test my water for free and let me know exactly what I needed. Didn't try to push me into something more expensive just to sell me something. I got what I needed and the pool looks great!

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donanobi

Reviews: 1

Great customer service

I called into the office to get a repair done and was pleasantly surprised with the response. The office staff were incredibly helpful and friendly. The repair was done quickly and for a fair price.

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Photos

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