He did a good job until it was time to come back and complete the job and then all of a sudden we were terrible clients...despite the fact that we shook hands at the time of payment and referred him to 2 friends. We agreed that a portion of the job could not be completed until the closet installation was complete and we paid him in good faith. When he finally returned to complete the job, the finishing touches were sloppy and his attitude was worse.
Relocate a laundry room, install a laundry chute, close off a room to create a master closet and redesign old laundry room into a mudroom (basically take out a hall closet and create 1 room)
Area Buford, GA
Cost $15,000 - $19,999
Date March 2017
Posted: 5/18/2017 • Last edited: 5/19/2017 • Link to this review
I was very impressed by BDM, and especially it's founder, Bret Mellen. Bret came to my home to provide an estimate on the repair of my leaky shower. To provide an accurate estimate, Bret provided what he called "exploratory surgery", which involved removing the shower door and the top of the shower curb. After he performed the "surgery", he explained why the leak was happening, and what he could do to repair it. Shortly after, Bret sent me an estimate that was detailed, easy-to-understand, and fair. While I didn't end up using BDM to rebuild my shower (ultimately, the builder of my home agreed to do the repairs, possibly because of Bret's detailed assessment), I would highly recommend BDM to my friends and neighbors.
Posted: 1/28/2016 • Last edited: 1/31/2016 • Link to this review
Bret came highly recommended and lived up to his billing. I was impressed with his sharp analysis of the problem, attention to detail and ability to cut to the chase without beating around the bush or overcharging. He is head and shoulders above other contractors I've death with.
Posted: 9/24/2012 • Last edited: 1/26/2016 • Link to this review
I've known Bret for about 4 years, but hadn't had an opportunity to hire him. A couple of weeks ago, my girlfriend's hot water heater blew. Bret was my first call. I called him on a Saturday afternoon to see if he could walk me through how to replace the water heater, and what plumber to use. He immediately contacted his plumber, and asked him to put my girlfriend on his schedule first thing Tuesday morning. He even followed up on Sunday to confirm the schedule with the plumber. He then called during the installation on Tuesday to see how it was going. As a result, the hot water heater was replaced in a timely manner and for a very fair price. I would not hesitate to use Bret and his team again and highly recommend him. He's professional, very fair, and very dependable. He also surrounds himself with other professional contractors as part of his team (such as Sure Flow Plumbing, who are also great). Its not easy to find a good contractor in Atlanta, so when you do, you stick with him. I'll recommend Bret to all of my friends without hesitation.
Posted: 2/05/2012 • Last edited: 1/31/2016 • Link to this review
Bret & his team remodeled our living room/family room last year and also tiled a shower stall. They did a fantastic job. Everyone who came into our home was professional. We appreciated Bret's advice and willingness to suggest alternatives to what we had planned that he felt would look better (which they did!).
Posted: 3/08/2008 • Last edited: 1/31/2016 • Link to this review
We hired BDM for a major remodel of our family room, powder room, living rooom and dining room, including replacing panelling with drywall, hardwoods throughout, a new stacked stone fireplace and a complete reengineering of the beam ceilings in the family room. BDM also built us a new laundry room out of extra space in the formal living room. BDM did a terrific job, including suggesting and completing some upgrades during the project that have dramatically changed the look of our circa 1980 home. We gave him the run of the house while we were on vacation for two weeks, you can definitely treat him like family. We will certainly call BDM first for our next remodeling job.
Posted: 3/12/2006 • Last edited: 1/31/2016 • Link to this review
Recently we used BDM Associates for tile work in our kitchen. Working with all of the people affiliated with BDM was a pleasure. From the first visit to discuss the plans until the finished job everything went smoothly. BDM was prompt, professional, and took pride in doing the best job they could and we couldn't be happier with the results. We highly recommend BDM Associates.
Posted: 12/13/2005 • Last edited: 1/31/2016 • Link to this review
Bret & his crew recently completed a kitchen & bathroom floor-tile job at my Dunwoody home. A great bunch of guys. Everything went smoothly & quickly. Thanks Bret.
Bret and his crew of experienced craftsmen,remodeled our kitchen with new cabinets,counter tops and tile.It looks like a picture out of Southern Living mag.Just like title says! Job well done!
BDM Associates re-worked my den due to fire damage, they did an incredible job. Everyone was always there on time and the job was completed in a professional timely manner. Anytime I had questions they were answered quickly and courteously. I would highly recommend this company for any remodeling project.
Posted: 7/01/2005 • Last edited: 1/31/2016 • Link to this review