BGI Waste Services

4 star rating 11 Reviews

(770) 231-1881(770) 231-1881 View Website »

1953 Saxon Valley CircleAtlanta, GA 30319

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BGI Waste Services - Atlanta, GA - Best Of 2015 - Kudzu.com BGI Waste Services - Atlanta, GA - Best Of 2015 - Kudzu.com

Business overview

Service Area

  • Alpharetta
  • Buckhead
  • Cascade Heights
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Decatur
  • DeKalb County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newton/Rockdale County
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
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Kudzu's "Best Of" Winner

2015

Hours of Operation

  • MON
  • 8:00am
  • 4:00pm
  • TUE
  • 8:00am
  • 4:00pm
  • WED
  • 8:00am
  • 4:00pm
  • THU
  • 8:00am
  • 4:00pm
  • FRI
  • 8:00am
  • 4:00pm
  • SAT
  • SUN

Reviews

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Cannot Recommend BGI, 3/28/2016

I’m a homeowner who took vacation days to do some house cleaning and ordered a roll-off waste container from BGI (repeat customer) on a Monday and requested Friday delivery. At about 5PM on Friday... BGI emailed me stating "YOUR DELIVERY WILL BE RESCHEDULED FOR TOMORROW DUE TO HEAVY VOLUME" (all caps theirs). BGI also added: “We don’t guarantee delivery on the day you request. Atlanta traffic!!!” I believe that any company operating in Atlanta should be familiar with traffic in the metro area. I was aware that they don't guarantee delivery. Many companies add this to their policies to avoid liability for consequential damages (especially in force majeure situations). My complaint is BGI not only didn't deliver the container the day I requested it, they couldn't deliver it the next day either on a timely basis . Since “traffic” was BGI’s excuse for not delivering on Friday, one would expect they could deliver on Saturday by 11AM. Turns out they couldn’t. They offered to give me "5 free" rental days, but I only wanted the container for a week, so their offer to have the container block my driveway for an additional 5 days was of no value to me. I didn’t like their confrontational tone: “You don't do this for a living so don't tell us how to run our business”. Because of BGI’s “no guarantee” policy, their uncaring replies to my inquiries, and what I believe is a poor commitment to customer service, I cannot recommend their services.

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Great price and service, 10/12/2015

I researched and called a few places when I was doing a major remodeling of my home. They were very nice and attentive. Their pricing was competitive and they made me feel comfortable. No issues at... all. I would call them again if I have to remodel.

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Displaying 1-11 of 11

Reviews

BGI Waste Services - Atlanta, GA -  tidefan

Reviews: 7

Cannot Recommend BGI

I’m a homeowner who took vacation days to do some house cleaning and ordered a roll-off waste container from BGI (repeat customer) on a Monday and requested Friday delivery. At about 5PM on Friday BGI emailed me stating "YOUR DELIVERY WILL BE RESCHEDULED FOR TOMORROW DUE TO HEAVY VOLUME" (all caps theirs). BGI also added: “We don’t guarantee delivery on the day you request. Atlanta traffic!!!” I believe that any company operating in Atlanta should be familiar with traffic in the metro area. I was aware that they don't guarantee delivery. Many companies add this to their policies to avoid liability for consequential damages (especially in force majeure situations). My complaint is BGI not only didn't deliver the container the day I requested it, they couldn't deliver it the next day either on a timely basis . Since “traffic” was BGI’s excuse for not delivering on Friday, one would expect they could deliver on Saturday by 11AM. Turns out they couldn’t. They offered to give me "5 free" rental days, but I only wanted the container for a week, so their offer to have the container block my driveway for an additional 5 days was of no value to me. I didn’t like their confrontational tone: “You don't do this for a living so don't tell us how to run our business”. Because of BGI’s “no guarantee” policy, their uncaring replies to my inquiries, and what I believe is a poor commitment to customer service, I cannot recommend their services.

Project Details

Area Atlanta, GA

Cost $250 - $499

Date March 2016

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BGI Waste Services - Atlanta, GA -  firstbaby1201

Reviews: 2

Great price and service

I researched and called a few places when I was doing a major remodeling of my home. They were very nice and attentive. Their pricing was competitive and they made me feel comfortable. No issues at all. I would call them again if I have to remodel.

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BGI Waste Services - Atlanta, GA -  mooseypoo

Reviews: 1

AMAZING!!!

I absolutely loved them. Great prices, great service, and great employees. Highly recommende!!I absolutely loved everything!

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BGI Waste Services - Atlanta, GA -  remi123

Reviews: 1

bath remodel

had a bath remodel at my rental. called several and found BGI tho be the best price for the time and size I needed. arrived when they were scheduled to and picked up 1 day after I called to have picked up. Best price and service .

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BGI Waste Services - Atlanta, GA -  Odieboog

Reviews: 1

Basement Remodel

We needed a dumpster for a basement remodel and contacted BGI. Their drivers were professional and rates were fair. They delivered the next day after ordering and picked up the day it was scheduled. I would recommend them and use them again myself.

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BGI Waste Services - Atlanta, GA -  020258

Reviews: 1

Another Great Job 12/06/2011

BGI has again helped tremendously. I moved out of my home Nov.2011. Brian assisted from beginning to end. Had his crew to move everything from my home and did the clean out. BGI is more than a dumpster co. Charged less than other companies for clean out plus cleaned up house and yard when we had to move out quickly. Takes personal concern for customers. That counts a lot these days. Thank-you very much Brian. Have a Merry Christmas!!!!

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BGI Waste Services - Atlanta, GA -  Price333

Reviews: 1

Good Experience

I had a good experience using BGI Waste Services. Everything happened the way they told me it would.

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BGI Waste Services - Atlanta, GA -  Britt968

Reviews: 1

Honest and Straight forward

I have known Brian for over 20 years he and his company have always been stroight forward and honest when quoting prices. As far as the over weight charge everbody has them and people should be aware of them.

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BGI Waste Services - Atlanta, GA -  leeman1555

Reviews: 2

a awsome srvice

bgi is a good roll off company they are fast at bringing roll offs to you and fast at picking them up when they are full. qwe have always been satisfide with ther service.

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BGI Waste Services - Atlanta, GA -  tigerman

Reviews: 1

what a nightmare

These guys are out of control!! I used them at my house because there site says "flat rate- no surprise prices". Well SURPRISE, 5 weeks after they left, they took $127.00 from my debit card for an OVERWEIGHT charge. when I told them that I was going to dispute it, they threatened to lein my house. Not worth the trouble to fight, but worth the trouble to write this review. AVOID THIS COMPANY.

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BGI Waste Services replied on 9/04/2010

Dear potential customer, please visit our website and you be the judge if there is any confusion over our weight limits and charges? For this reviewer he/she had to accept our terms and conditions for their order to be accepted, which means thaey clearly understood our weight limitations. Terms and Condition #3. Do not overload dumpster - level full only. The following restrictions apply. 10-yard dumpster 1 ton. 12-yard dumpster 2 tons. 17-yard dumpster 3 tons. 20-yard dumpster's 4 tons. 30-yard dumpster 5 tons. A fee of $40.00 for each ton over weight

BGI Waste Services - Atlanta, GA -  vanmytran

Reviews: 1

Be careful with these guys

When you have used these guys, make sure to check your credit/debit card for months afterwards. We used them on several jobs and paid all invoices on a card before dumpsters hit the job site. But later they just started hitting our card with EXTRA overweight charges.We had debits hitting our card for weeks afterward. And when I challenged the charges- there first responce to me was to threaten to lein jobs.I wish I had never heard of these guys.

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BGI Waste Services replied on 9/04/2010

This could be same reviewer as before? Dear potential customer, please visit our website and you be the judge if there is any confusion over our weight limits and charges? For this reviewer he/she had to accept our terms and conditions for their order to be accepted, which means thaey clearly understood our weight limitations. Terms and Condition #3. Do not overload dumpster - level full only. The following restrictions apply. 10-yard dumpster 1 ton. 12-yard dumpster 2 tons. 17-yard dumpster 3 tons. 20-yard dumpster's 4 tons. 30-yard dumpster 5 tons. A fee of $40.00 for each ton over weight