BGI Waste Services

4 star rating 11 Reviews

(770) 231-1881(770) 231-1881 View Website »

1953 Saxon Valley CircleAtlanta, GA 30319

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BGI Waste Services - Atlanta, GA - Best Of 2015 - Kudzu.com BGI Waste Services - Atlanta, GA - Best Of 2015 - Kudzu.com

Reviews

  • BGI Waste Services - Atlanta, GA -  tidefan

    Reviews: 7

    Cannot Recommend BGI
    tidefan (7 reviews)
    3/28/2016

    I'm a homeowner who took vacation days to do some house cleaning and ordered a roll-off waste container from BGI (repeat customer) on a Monday and requested Friday delivery. At about 5PM on Friday BGI emailed me stating "YOUR DELIVERY WILL BE RESCHEDULED FOR TOMORROW DUE TO HEAVY VOLUME" (all caps theirs). BGI also added: "We don't guarantee delivery on the day you request. Atlanta traffic!!!" I believe that any company operating in Atlanta should be familiar with traffic in the metro area. I was aware that they don't guarantee delivery. Many companies add this to their policies to avoid liability for consequential damages (especially in force majeure situations). My complaint is BGI not only didn't deliver the container the day I requested it, they couldn't deliver it the next day either on a timely basis . Since "traffic" was BGI's excuse for not delivering on Friday, one would expect they could deliver on Saturday by 11AM. Turns out they couldn't. They offered to give me "5 free" rental days, but I only wanted the container for a week, so their offer to have the container block my driveway for an additional 5 days was of no value to me. I didn't like their confrontational tone: "You don't do this for a living so don't tell us how to run our business". Because of BGI's "no guarantee" policy, their uncaring replies to my inquiries, and what I believe is a poor commitment to customer service, I cannot recommend their services.

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    Project Details

    Area Atlanta, GA

    Cost $250 - $499

    Date March 2016

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  • BGI Waste Services - Atlanta, GA -  firstbaby1201

    Reviews: 2

    Great price and service
    firstbaby1201 (2 reviews)
    10/12/2015

    I researched and called a few places when I was doing a major remodeling of my home. They were very nice and attentive. Their pricing was competitive and they made me feel comfortable. No issues at all. I would call them again if I have to remodel.

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  • BGI Waste Services - Atlanta, GA -  mooseypoo

    Reviews: 1

    AMAZING!!!
    mooseypoo (1 review)
    7/16/2013

    I absolutely loved them. Great prices, great service, and great employees. Highly recommende!!I absolutely loved everything!

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  • BGI Waste Services - Atlanta, GA -  remi123

    Reviews: 1

    bath remodel
    remi123 (1 review)
    2/24/2012

    had a bath remodel at my rental. called several and found BGI tho be the best price for the time and size I needed. arrived when they were scheduled to and picked up 1 day after I called to have picked up. Best price and service .

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  • BGI Waste Services - Atlanta, GA -  Odieboog

    Reviews: 1

    Basement Remodel
    Odieboog (1 review)
    2/07/2011

    We needed a dumpster for a basement remodel and contacted BGI. Their drivers were professional and rates were fair. They delivered the next day after ordering and picked up the day it was scheduled. I would recommend them and use them again myself.

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  • BGI Waste Services - Atlanta, GA -  020258

    Reviews: 1

    Another Great Job 12/06/2011
    020258 (1 review)
    11/07/2010

    BGI has again helped tremendously. I moved out of my home Nov.2011. Brian assisted from beginning to end. Had his crew to move everything from my home and did the clean out. BGI is more than a dumpster co. Charged less than other companies for clean out plus cleaned up house and yard when we had to move out quickly. Takes personal concern for customers. That counts a lot these days. Thank-you very much Brian. Have a Merry Christmas!!!!

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  • BGI Waste Services - Atlanta, GA -  Price333

    Reviews: 1

    Good Experience
    Price333 (1 review)
    10/07/2010

    I had a good experience using BGI Waste Services. Everything happened the way they told me it would.

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  • BGI Waste Services - Atlanta, GA -  Britt968

    Reviews: 1

    Honest and Straight forward
    Britt968 (1 review)
    10/07/2010

    I have known Brian for over 20 years he and his company have always been stroight forward and honest when quoting prices. As far as the over weight charge everbody has them and people should be aware of them.

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  • BGI Waste Services - Atlanta, GA -  leeman1555

    Reviews: 2

    a awsome srvice
    leeman1555 (2 reviews)
    9/16/2010

    bgi is a good roll off company they are fast at bringing roll offs to you and fast at picking them up when they are full. qwe have always been satisfide with ther service.

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  • BGI Waste Services - Atlanta, GA -  tigerman

    Reviews: 1

    what a nightmare
    tigerman (1 review)
    12/02/2009

    These guys are out of control!! I used them at my house because there site says "flat rate- no surprise prices". Well SURPRISE, 5 weeks after they left, they took $127.00 from my debit card for an OVERWEIGHT charge. when I told them that I was going to dispute it, they threatened to lein my house. Not worth the trouble to fight, but worth the trouble to write this review. AVOID THIS COMPANY.

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    BGI Waste Services replied on 9/04/2010

    Dear potential customer, please visit our website and you be the judge if there is any confusion over our weight limits and charges? For this reviewer he/she had to accept our terms and conditions for their order to be accepted, which means thaey clearly understood our weight limitations. Terms and Condition #3. Do not overload dumpster - level full only. The following restrictions apply. 10-yard dumpster 1 ton. 12-yard dumpster 2 tons. 17-yard dumpster 3 tons. 20-yard dumpster's 4 tons. 30-yard dumpster 5 tons. A fee of $40.00 for each ton over weight

  • BGI Waste Services - Atlanta, GA -  vanmytran

    Reviews: 1

    Be careful with these guys
    vanmytran (1 review)
    11/07/2009

    When you have used these guys, make sure to check your credit/debit card for months afterwards. We used them on several jobs and paid all invoices on a card before dumpsters hit the job site. But later they just started hitting our card with EXTRA overweight charges.We had debits hitting our card for weeks afterward. And when I challenged the charges- there first responce to me was to threaten to lein jobs.I wish I had never heard of these guys.

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    BGI Waste Services replied on 9/04/2010

    This could be same reviewer as before? Dear potential customer, please visit our website and you be the judge if there is any confusion over our weight limits and charges? For this reviewer he/she had to accept our terms and conditions for their order to be accepted, which means thaey clearly understood our weight limitations. Terms and Condition #3. Do not overload dumpster - level full only. The following restrictions apply. 10-yard dumpster 1 ton. 12-yard dumpster 2 tons. 17-yard dumpster 3 tons. 20-yard dumpster's 4 tons. 30-yard dumpster 5 tons. A fee of $40.00 for each ton over weight


Business details

Service Area

  • Alpharetta
  • Buckhead
  • Cascade Heights
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Decatur
  • DeKalb County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newton/Rockdale County
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
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Kudzu's "Best Of" Winner

2015

Hours of Operation

  • MON
  • 8:00am
  • 4:00pm
  • TUE
  • 8:00am
  • 4:00pm
  • WED
  • 8:00am
  • 4:00pm
  • THU
  • 8:00am
  • 4:00pm
  • FRI
  • 8:00am
  • 4:00pm
  • SAT
  • SUN