My husband and I are very conservative when it comes to making purchases. We do alot of comparison shopping to make sure we get the best price. We picked out our furniture and shopped stores from Athens to Duluth along with numerous internet sites and found the best price at Baby Junction. They were extremely helpful and accurately estimated the arrival time of our furniture. Two months after we picked up our furniture, we noticed a crack that we had missed upon initial set-up. I was concerned that we might be "stuck" with the broken piece because we didn't notice it right away. I called Laura and asked how to contact the manufacturer. She immediately put my mind at ease and said she would take care of it. She called me the next day to let me know when the replacement piece would arrive. I was very pleased with the customer service we received when we purchased our furniture, but I am overjoyed with the service we've received after the sale. Many companies would have left it up to the customer to handle a repair issue, but Laura went the extra mile to make sure we were taken care of. That truly means alot. I can't say enough good things about Laura, Susan and Baby Junction. If you want quality furniture at the best price without sacrificing customer service, Baby Junction is the place to go.
Posted: 2/06/2008 • Link to this review
We shopped around for our daughter's big girl furniture and no one could beat Baby Junction's prices. The "icing on the cake" was Laura's incredible customer service. The footboard on the bed was going to take an extra 8 weeks, which she was completely upfront about. Sure enough, it arrived 8 weeks later, and even after all she's been through, she followed up with us several times to make sure that we knew it arrived. Laura was completely honest about everything from the very beginning, and was so helpful when there was a small issue with the dresser (it was fixed by the manufacturer because it was an assembly issue). I would wholeheartedly recommend to buy your furniture here as it is worth the trip!
Posted: 2/05/2008 • Link to this review
I was referred to Baby Junction by 2 friends that recently had babies. I shopped around at stores in Atlanta and had a pretty good idea of what I wanted. This past weekend I finally got the chance to drive to Acworth and it was totally worth the drive. Laura was so incredibly helpful and gave me such great advice regarding the fabric of the chair and ottoman I was ordering. This is my first child and my family is far away. She really made me feel like I was picking out furniture with my Mom or sister. She went above and beyond to make sure I got exactly what I wanted. And when I go back she said she had even more hints for me to make life easier with a newborn. I was not just another transaction to her, she really took the time and cared about me and the baby. She saved me about $300 on the crib, dresser and glider. I'm recommending her to everyone I know.
Posted: 2/04/2008 • Link to this review
My husband and I are so sad at what has happened to Baby Junction since the daughter took over for the mom (mom is very sick with cancer). What started out as a great experience has ended (well, not really - we never received all our furniture and we were told as of today to just forget it) - terribly. This experience has ended with us wanting to tell everyone to STAY AWAY from Baby Junction!
Posted: 2/02/2008 • Link to this review
This furniture is Baby Appleseed and you are absolutely correct it does take too long to receive it. Another baby store in the Atlanta area has dropped this line because of the service in delivery. I wish you luck in adopting a child. Sorry you didn't understand!
If you are looking for high quality furniture for your baby needs without breaking the bank, then this is your store. They have the best selection and the lowest prices in Atlanta. I bought my crib and referred all of my friends. I just recently went back to this store and bought my chair and ottoman... The service here is very warm and wonderful. They make you feel like family!
Posted: 10/13/2007 • Last edited: 1/02/2008 • Link to this review
Thank you for such a nice review. You have been such a joy to work with. What you wrote is so true about us. We want all new parents to get upscale furniture at the best price- just like you did. Thank you for referring your friends as well.
Baby Junction is a great place to buy baby furniture. The mother & daughter team are very knowledgeable and professional. I felt like I was buying from a family friend. They offer quality made furniture at affordable prices. I love my crib and dresser set. Don't waste your money at Babierus or Target, go to Baby Junction. You will be glad you did.
Posted: 9/15/2007 • Last edited: 1/02/2008 • Link to this review
Thank You for the nice comment. We truly do want to save all new parents money and at the same time get the best upscale quality furniture that you have.
You are so reputable throughout my church family. How do I say THANK YOU for all you have done for my growing family. Not only did you help me save money on the Twins baby furniture, but your advice and your service was absolutely wonderful. You went the extra mile to get our bedding to match the chair we purchased from you. If you are looking for solid wood furniture at the LOWEST PRICE found anywhere in GA, look no further than BABY JUNCTION in Acworth. If you are loyal to Baby Junction you WILL be happy with price, service and most of all the beautiful furniture. Thanks for all the GOOD you do. Mike S
Posted: 9/01/2007 • Last edited: 1/02/2008 • Link to this review
I am happy that I was able to help your family. I love it when I can help other people save money and get the best for less. Have fun with your twins and I hope you come see me again.
Service is unacceptable and the owners are the most unprofessional I have ever dealt with.
Posted: 6/23/2007 • Last edited: 1/02/2008 • Link to this review
This customer saved over $500 and was given free delivery. Due to a death in my family, I was not there. Baby Junction did everything possible to make her happy. I wish you well with your baby.
I searched around, and Baby Junction has the best prices on baby furniture and accessories. I have purchased my entire nursery- furniture and bedding- from them, and I saved hundreds of dollars! I highly recommend Baby Junction.
Posted: 6/18/2007 • Last edited: 1/02/2008 • Link to this review
You won't find a better, more caring group to help with your baby furniture. Value was exceptional! We got real wood furnishings cheaper than the particle board stuff at the national retailers. Knows her stuff, and as genuinely interested in you as your own family would be. Try to catch during the week at a non-peak hour, but worth the drive from anywhere!
Posted: 6/15/2007 • Last edited: 1/02/2008 • Link to this review
I went to Baby Junction today, and the owner Susan was so helpful and definitely saved me lots of money on my furniture, little castle chair and bedding. I was able to get my furniture today because it was in stock. I will tell my friends about Baby Junction!
Posted: 6/14/2007 • Last edited: 1/02/2008 • Link to this review
I am an interior designer and expecting my first child in August. When I went to begin ordering furniture through my work, I found that baby furniture is still very expensive even at a wholesale discount and our vendors weren't that impressive. A friend recommended that we look at Baby Junction and when we did, we were extremely impressed. A terrific selection, way better than what I could have ordered; great prices, even better deals than I could have gotten, and extremely helpful and honest owners/operators. Everything came in much quicker than i expected and is such good quality. My nursery is absolutely amazing. I would recommend them to everyone!
Posted: 5/23/2007 • Last edited: 1/02/2008 • Link to this review
This family owned and operated business is not just willing to help - they are passionate about helping you find the best nursery furniture for your budget. I was able to order a Little Castle Glider and Ottoman using my own upholstery fabric (to match my nursery) with ease and confidence. I also purchased a Young America crib, dresser and mirror with only a three week delivery turnaround. So shop the other guys and the web, but when you're ready to purchase your nursery furniture for a superior price with outstanding service - come to Baby Junction in Acworth.
Posted: 3/29/2007 • Last edited: 1/02/2008 • Link to this review
We are having our first child in July and have done extensive research on baby furniture. Baby Junction has the best service and prices by far!!! We looked at several other bigger stores (Babies R Us, Georgia Baby & Kids, etc.) and Baby Junction blew them out of the water! When you go in, you are treated like a person instead of just another customer. I would HIGHLY recommend everyone I know to go to Baby Junction! They are AMAZING!!!!!
Posted: 3/11/2007 • Last edited: 1/02/2008 • Link to this review
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