Baby N Kids Gear

I hate that Kudzu won't let me post without rating but this is just a word to the wise, all cribs manufactured prior to the new crib standards being implemented in June 2011 are BANNED. Please go to www.cpsc.gov and read up on crib safety and resale cribs. Always check for manufacture date and model number and don't buy if you can't. 13 million cribs have been recalled in the last 5 years. Large resale stores will tell you stay away and they don't buy them. Just be careful is all. This is also a punishable offensive and the couple who got the recalled crib should file charges.

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I love this little store. It is a friendly and most importantly affordable place I can go to get ANYTHING my little ones want or need! I purchased my crib for my little girl here and couldn't be happier with it! I have never had a problem getting customer support or a little extra help with which items best fit my needs. As well they have a Wish List that works great if you need an item you simply write it down with your number and they call you when it arrives!!! Got a VERY NICE jogging stroller that way! Will be going back again soon, im sure of it :-)

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This store was fantastic!! They gave me great customer service and the prices were way below wholesale. The ladies their really know there products and even took time to show me online the retail prices and the fact that the crib I bought was NOT A RECALL. I HAVE READ TWO OTHER CLAIMS ABOUT BAD SERVICE AND RECALLED CRIBS AND AFTER FOLLOWING UP AND A GREAT DEAL OF CHECKING FOUND THESE CLAIMS WERE MADE BY COMPETITORS OF THEIRS JUST TRYING TO MAKE THEM LOOK BAD!! DON'T BELIEVE IT!! GO SEE FOR YOURSELF!! These people really CARE about their customers and strive to make sure they are HAPPY!! Didn't find that to be true at the big stores. Our budget is tight and this store helped us stay BELOW budget. My husband couldn't believe it!!

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UPDATE: This is NOT a competitor speaking!! My husband and I were truly sold a recalled crib in 12/2011. If we had received any assistance i whatsoever, we would not even be posting a neg. review.

I purchased a crib along with a few of other things from this business. It was a beautiful piece, seemed sturdy, made of solid hardwood, and was a reasonable price. At the time, the customer service experience was nice. Upon arriving home, we realized that the brand name was Simplicity, and that in April of 2010, well over a year and a half ago, all Simplicity cribs were recalled. This very model had resulted in a child's death, and several other injuries. When asked at the store what brand name it was, we were told it was something else. We have tried contacting the store regarding this issue (trying to resolve the issue as if it were a fluke without making a big deal out of this), as it is illegal to sell a recalled item, but we have received no assistance; not a word. It is disappointing enough to be saddled with a potentially lethal item, but even worse that NO ONE is helping us. It should NOT be the consumer's responsibility to distinguish a recalled item in a store from a non-recalled item. You wouldn't go to a grocery store, or any other store, and just 'KNOW' that every single item you purchase is not potentially harmful. I could understand the mistake if we purchased this from a friend, but NOT from a business serving OTHER PARENTS. Now what are we supposed to do?

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I just discovered this store today and just finished putting my purchases in my new nursery. I can't believe the deals and also the customer service!

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