Dan and his team are outstanding. Our yard is beautiful. When I came home from work and walked around the yard to look at the progress all 9 members of the crew stopped what they were doing, stood, greeted me and asked me how it looked. These were the actual workmen digging in the dirt or operating equipment. Wow what courtesy and professionalism from a team of workmen. When the project was finished, Dan came into the house and sat with us to discuss care and maintenance of our new yard. He created a grid for me with the 12-months of the year and each planting. The grid tells me exactly what each plant needs and when - even when to mow the new lawn and at what height. We had a few pieces of sod that did not root and when we called Dan to tell him he indicated that he would be by in a day or two to take a look. He came and told us that as soon as he was able to get the correct sod he would be back to replace those pieces that need to be replaced. Our lawn is lush and green and there are no lines where the sod pieces were laid - it looks like carpet. Dan did a fantastic job selecting the plantings for our landscape. If you are planning any type of landscaping project you must call Dan at Bailey Construction and Landscaping.
Posted: 9/06/2014 • Last edited: 2/23/2016 • Link to this review
Thank you so very much for taking the time to review us. We try to make sure that every customer is given the same attention no matter their project, as you have seen. We try to personalize things for each customer because we treat our customers as if we were the customer. It was such a pleasure working for you. We hope to do more with you in the future!
I had what I thought to be a small sinkhole in my front yard. I called a few companies but no one really explained things to me like they did. They really talked me through it before they came out and it turns out I had a pretty large one. They fixed it with no problem. Would recommend to anyone with a sinkhole.
Posted: 6/18/2014 • Last edited: 2/23/2016 • Link to this review
Thank you so much for your review!
I worked with Justin and Vickie over the course of almost a year to help me with a sinkhole problem near the foundation of my house. They were prompt in their communication and worked with me on the scheduling of the work when I had to travel out of state unexpectedly for several days due to a family illness. This year, approximately nine months after the initial work, I was unsatisfied with some of the settling that had occurred. I talked with Justin, and I felt like he heard my concerns and worked with me to make them right and come to a fair compromise. I understand that things can't always be made perfect and that, sometimes, miscommunication happens, but what impressed me most was that Justin also understands that and he worked to make me happy as his customer. I appreciate that, both his attitude and his commitment to quality.
Posted: 3/03/2014 • Last edited: 2/23/2016 • Link to this review
Thank you so much for your review. We pried ourselves on our customer service. Not every job runs perfectly smoothly but that's part of our job to make sure everything is right. Thank you again for you review and we look forward to working with you again in the future!
Just an overall great company to work with. Very pleased with everyone and they do what they say they will.
Posted: 9/24/2013 • Link to this review
We just wanted to thank you for taking the time to review us. It was a pleasure working with you!
I had a sinkhole in my fornt yard and I needed it fixed before I went out of town. Justin and his crew showed up, and were in and out in 1 day!. Didn't mess my lawn up either. Really satisfied customer.
Posted: 2/13/2012 • Last edited: 2/23/2016 • Link to this review
It was such a pleasure working with you and we look forward to installing your landscape plan next year!
The crew does excellent work, and they work together as a team to get the job done. The owner is very knowledgeable and is always readily available to answer any questions I may have. His entire staff are the best in the construction and landscape world.
Posted: 7/12/2011 • Link to this review
Wow, thank you for your great review. The best in the business is a great honor! If you need anything else for your yard, please know we are always here to help.
I had my yard relandscaped back in November of 2010 and I am very happy with the results. The plants that were dormant are just now starting to come up and I can't wait to see how everything looks. My sod looked superb right after it was installed. Justin really put me at ease by handling the whole job quickly, but not rushing. I actually got the referal fee of $100.00 when I refered my sister and she had her front yard done. Hopefully I can refer more to them!
Posted: 3/28/2011 • Link to this review
Thank you for such a nice review. Our referral program is still going strong. If you have any other landscaping needs, don't hesitate to give us a call. We look forward to working with you in the future again!
The problems I had are too numerous for the short space allowed for this review, so here is just a small sample: Justin signed a contract for our drainage/landscape job last spring, then delayed the start of work for so long that it was too late for the grass seed to germinate. On numerous occasions, he would promise to show up and then no-show. They left the drainage job unfinished over a weekend and rains flooded our entire basement with both water and MUD. We had never had a flood like that before. I called Justin so he could clean up the mess, but he did not answer his phone. I had to find someone else to pump out my basement. That's only a small sample of the reasons you should avoid using this company. Feel free to call me at 404 259.8369 for more detail.
Posted: 3/19/2011 • Last edited: 2/14/2012 • Link to this review
Any customer feedback is much appreciated! Thank you! This review was written 1 year after the job was completed. We were given nothing but praise verbally & in emails from her contradicting the very things you have spoken negatively on in this review, until we declined to fix foundation leaks that have nothing to do with landscaping and is not a service we perform. She also hired a 3rd party who also said this had nothing to do with our company as it is the house itself and nothing to do with the yard. They also said that everything we were hired to do was accomplished and done completely correctly.
The delay spoken of here was at customer's request. We signed the contract & she put the date off. This delay, delayed another job we were to start after hers. The only areas the seed didn't germinate were where her 2 dogs are kept. We recommended sod instead because seed so easily is washed away which the rains were terrible at this time of the year but she refused.
She discovered months after the job was completed she had foundation cracks, asked us to fix it & we declined. Foundation cracks have nothing to do with landscaping, unless there is a sinkhole involved. In this case, there was absolutely no sinkhole and even if one was found, you have to pay to have things fixed in your home. We were not hired to do that. She even hired a 3rd party to see if we were at fault they agreed with us. The only time we didn't show up was when she threatened our company & said be here to fix the basement cracks at this date or else & we refused.
The other person she had to call to pump her basement because we didn't answer was OUR plumber! We were installing a retaining wall for her at the time near her basement door & an old unforeseen sewer pipe from the city was discovered no one knew about. She asked us to stop working for the weekend because she didn't want to pay to have it removed & we did. That was the delay. It rained & her basement flooded. Not our fault, but we stepped in to help in any way we could. The wall would have been completed before the rain if we were not stopped. Even though we were not at fault, we paid the bill for this repair & she again, sent an email praising us. All job pictures, contract, and emails we can provide if there are any questions. Feel free to call us too 770-466-8766. Again we appreciate the review and feedback but we do not appreciate when people make negative reviews using untruths. Thanks!
Very professional and very affordable. I had my back yard done the way I wanted and they were very easy to work with. They were on time and did everything they promised to do. I had alot of yard to work with and they also gave me a few great ideas that I used. My overall experience was fantastic! I would highly recommed them for any job.
Posted: 3/09/2011 • Last edited: 2/23/2016 • Link to this review
Thank you for such high recommendations. Every customer is valuable to us and we appreciate your positive feedback!
I had Justin and his team price out a sod installation job recently and Justin delivered quality service while he was pricing out my job. Justin explained everything and even followed up to make sure I was comfortable with his explanation. He was also very reasonable in terms of pricing. Even though I ended up hiring a previous provider I will definately call Justin and his team on any future landscaping needs I have.
Posted: 10/02/2010 • Last edited: 2/23/2016 • Link to this review
Thank you for your review. We appreciate all feedback and for you to give us such a positive review and not have used us, means a great deal to us. We pride ourselves on our customer satisfaction and strive for excellence. Thank you for honest review and hope we may work with you in the future. Thank you again.
My husband and I had Fescue sod delivered and installed and it was beautiful. I was a little nervous because I had read a bad review on here, but every other review everywhere else and the referrals they gave all just the opposite. We were given a 1 year warranty too. I'm not sure why they got a bad review but we are very pleased and would recommend them to anyone. Justin was very professional and so was his crew.
Posted: 9/30/2010 • Last edited: 2/23/2016 • Link to this review
Thank you for our review! It has been a pleasure working with you not only a few years ago, but with you again this year. We look forward to many more years of serving you!
Justin gives a good initial impression. His drawings are impressive, sketches and planning. The delivery and installation and follow through are terrible. Half our materials died and rotted and he was unavailable and unresponsive. Save your money and your stress. Go elsewhere
Posted: 10/02/2009 • Last edited: 3/28/2011 • Link to this review
We strive for customer satisfaction and apologize if you were unhappy. We are not sure which job this applies to as we have not installed anything for a Mr. Williams. If there was an issue with anything no matter the issue, we would have resolved it if it were brought to our attention. Our business is built on referrals and this is the first we have heard of any matter like this. You may contact us and we would be more than happy to resolve any issue you may be having.