Baker Brothers Plumbing has served Dallas-Fort Worth as a licensed plumbing business since 1945. We provide clean and professional plumbing reflected in both the quality of our work and the condition of your home after we leave. We also provide flat rate pricing that insures you know the costs up front.
We had a water main leak & got Baker Bros. They came over thursday & located leak & said be back & fix in 1 day. They didnt come back friday,saturday, sunday, not till monday they came back. We were bailing water for toilets 4 days & quick showers & turning water back off. They try to get you to pay for their whole fleet of trucks & tools for pricing. BAD DEAL, BAD SERVICE! Sent in their post card saying so & no one has tried to call or explain. Dont go Baker Bros!
Water Main Replacement
Area Arlington, TX
Cost $1,000 - $2,999
Date July 2015
Posted: 8/08/2016 • Link to this review
FAILED INSPECTION: We had been on their "family plan" so a technician came out for free to look at our older hot water heater; said they could install a new Rheem hot water heater for $1552.18 including all parts and supplies. We agreed on the price and had them come out the next week. It took the two guys 4 hours to drain the old tank; were in a rush and poorly installed the rest of the hot water heater. When the City of Dallas inspector came out the following day, IT FAILED INSPECTION DUE TO GAS LINE!! They had to come back out again (3 times in total). I called to notify the manager (Johnny), who said he would call back the next day after it was fixed and not "red tagged". Johnny NEVER CALLED BACK, so I called and got the usual run around from the other crew in main office. Finally, the next week Johnny called to apologize and offered a 6.5% refund. WE CANCELLED OUR FAMILY PLAN! You pay inflated prices to bigger companies knowing that the job will be done right the first time and pass city inspection... WILL NOT USE AGAIN! Take your chances elsewhere...
Area Dallas, TX
Cost $1,000 - $2,999
Date March 2016
Posted: 3/21/2016 • Link to this review
Baker Brothers came out shortly after I called. Unfortunately, the price quoted for water heater replacement was way, way too high -- over $1600. The hot water heater in place was 31 years old and conveniently located in the garage. No problems other than the old one wore out. I called another licensed plumber who completed the job in 4.5 hours for $602 Totally to code with all permits etc. Obviously I was thrilled. So while their $39 service call alerted me to the items needed to complete the job, there is no way anyone needs to pay $1600 for a 50 gallon water heater replacement.
Posted: 4/13/2015 • Link to this review
Mark was very quick and did an excellent job. He replaced two sinks and faucets in 2 hours. One of the faucets had some parts missing and Mark provided the parts from his stock. He also discussed with me what to buy in advance and gave great advice.
Posted: 8/06/2012 • Link to this review
I contacted other plumbers some were over priced and others didn't even return my phone call. I had a running toilet. I called Joe from Baker Brothers Plumbing he answered right away and he was at my house in less than an hour to fix the problem. He's extremely friendly, knowledgeable and efficient. I highly recommend this company
Posted: 5/31/2012 • Link to this review
Called Mark this morning with washroom plumbing issues. The urinal in our offices was clogged. Mark answered the phone promptly and politely. After telling him what our dilemma was he said that he could be in the office in about 1 hour. True to his word he arrived within the hour. He fixed the clogged urinal, did some testing, cleaned up everything and left the washroom's spotless. He's clean, he's quick, knows what he's doing, he's a nice man, does a great job, and we'll be calling him from now on for any plumbing issues our company has in future.
Posted: 5/06/2012 • Link to this review
Joe was incredible. He replied to emails quickly, stayed within the quoted price and completed the job to our satisfaction. Any future problems and he would be the first person we call. Very happy with his work.
Posted: 4/17/2012 • Link to this review
David came the same day to unclog my toilet and found out why it was clogging over and over. He changed a part for a reasonable price. We were very happy with his work and his professionalism.
Posted: 3/06/2012 • Link to this review
The supply pipe to our shower/bath was leaking behind the tile shower wall, and our old (50+ years) shower fixtures were leaking and needed replacement. Joe was very helpful right from our first telephone contact, and after reviewing some photos we had e-mailed him, he assured us that he could perform the repairs from the clothes closet on the other side of the shower wall rather than having to break open the tile shower wall. Joe installed new fixtures in place of the leaking (and oddly shaped) old ones, again without having to break any tiles. He also replaced the galvanized pipe from the shower/tub diverter valve to the shower head with copper pipe, which resulted in much better water pressure. Joe was very knowledgeable and courteous, as well as being very responsive and efficient. We are very satisfied with the work he did.
Posted: 2/20/2012 • Last edited: 3/06/2012 • Link to this review
After we got a hole in out main water pipe behind the ceiling and left without water in the whole house, we called Joe and he was able to schedule us on very short notice. He was extremely professional, well mannered and finished the job in time and efficiently. I would highly recommend him. Thank you Joe!
Posted: 2/03/2012 • Last edited: 3/06/2012 • Link to this review
Wes was very courteous and helpful. The done was excellent and cost was less than expected. I will definitely call Baker Brothers again when I have another plumbing issue
Posted: 1/22/2012 • Last edited: 3/06/2012 • Link to this review
David was fast, quiet and I like that he didn't leave a mess. Even though it was a little higher than expected, I will be using Baker Brothers again because the work was excellent
Posted: 1/05/2012 • Last edited: 2/03/2012 • Link to this review
Mark went out of his way on a Sunday to come to our place and do the replacement of our kitchen and bathroom facets. He was clear and concise with explaining the work to be done and scheduling the job. He arrived exactly on time on Sunday morning at 9:00 am. This was probably the first time we have had a tradesperson arrive on time. He easily resolved a minor issue that arose with the kitchen facet install and even provided 5 different replacement facet options for the bathroom at a great price. He also quickly fixed a problematic toilette and gave us advice on other plumbing repairs that we asked about. Both my wife and I agreed that we were very lucky to have his help. We will for sure ask for his help again the next time we have a plumbing requirement.
Posted: 12/11/2011 • Last edited: 2/03/2012 • Link to this review