Thank you for your Patronage, please visit us again as we have greatly added to our selection and have changed the store drastically inside since your last visit. The outside is still not where it needs to be. Thank you!
We were recently looking for new tile for our bathroom. We went to Balboa Flooring. They do have a pretty good selection, but our salesman was rude and not interested in helping us at all. He had a short flip answer for our questions. We had no problem buying there if we could of gotten some service.
Posted: 10/16/2010 • Link to this review
I am sorry for your bad experience, we have made changes so we hope we can service you again. Our Product selection has increased greatly, our prices are aggressive and our service is great. We made a change with our employees to best serve you, we hope you try us in the future as we stand behind everything we sell.
Great Place to shop, I've been all over town. They have everything you need,great prices,great selection & great story! Excellent Service, a little short staffed but great one on one. The Installation came out beautiful,I loved my crew. They were like a live comedy show, they made it fun to have my house worked on for two weeks. Definately a place to recommend, I will be back for my next project! Thank you Balboa Flooring!
Posted: 6/17/2009 • Link to this review
I believe the owners are dishonest. Owners sold defective wood floors at a first grade price. They gave me the runaround but then agreed to replace the wood. I waited over four weeks as they told me the replacement wood was unavailable from the distributor. I didn't believe them since they had lied to me so much before so I went to another retail store a few miles away and the manager of that store called the same distributor and said they had 1,000 square feet in the warehouse. The owners of Balboa Flooring told more lies to me but when I confronted them with their lies and told them that I knew the wood was available, they reluctantly agreed to give me my wood and I got it from the distributor two days later. I do not trust Erik and William Martinez at Balboa Flooring. AVOID THESE BUSINESSMEN.
Posted: 10/25/2008 • Last edited: 6/17/2009 • Link to this review
I am sorry if it was my company that did this, however I do not recall ever having an issue with any of my Vendors or Customers like this in over 12 years here at this location and 17 in the industry. My last name is not Martinez, I do hope everything worked out for you in the end. If you have any further projects try us out we are great and have every product you can think of.
Had a terrible experience at this unfriendly and inhospitable place. The owners were grumpy, unwilling to be helpful in any way, and were overpriced even though they contended that they were extremely competitive. They refused to give me a written estimate, were hostile when I asked why and I took my business elsewhere. Avoid this place at all costs.
Posted: 10/12/2007 • Last edited: 6/17/2009 • Link to this review
I am sorry to hear this, I and my wife run and own Balboa Flooring. She was on maternity leave during your visit as our baby Lilly was born in September, you could have been working with me. I am sorry if I came across this way, I make no excuses but we are very friendly and very hospitable. Our prices are very aggressive if basing the product of choice on the same manufacturer. If you are ever in need of anything please contact me directly I will make to do my best. Thank you for your review.
This is a great place, in a small shop on Balboa- They have great prices- and if what you want is too much they will give other options. The good thing is the don't quote til they measure- so you don't get mis-quoted!!
Posted: 10/30/2006 • Last edited: 6/17/2009 • Link to this review
Thank you for your Patronage, if you are in the market for any new Projects in your home or business please visit us again. We have made great changes to our showroom and product selection since your last visit. Thank you!