I made the mistake of using Ball leasing. They have no problems releasing personal information about you to anyone who answers your telephone. The leasing dept is very unprofessional.
Bought 2 Certified Acura's from Ball & received very good deals on both. The sales people were helpful. Financing department was a breeze. Service on the other hand, I take my business elsewhere.
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Service dept charged me for something that was covered in a recall. i later got my money back when anoter honda dealer informed me. ball quickly gave me my money when i said i would call the honda corporation. i will never trust them again.
Posted: 4/08/2007 • Last edited: 1/02/2008 • Link to this review
I bought a great car...got a great deal. I was told there Service line is the best in town HA. They overcharge for everything they can. They did not work with my to have something covered under warrenty and when I took my car in for a problem they told me it was fixed...a few months later it came back and I went else where...called the dealership and they said "OH no we never fixed that problem because the part was not available" Dont trust the service department...they are looking for a fast buck.
Posted: 10/30/2006 • Last edited: 1/02/2008 • Link to this review