Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
I have had nothing but horrible experiences with this place for the past two years. On two separate occasions they refused to see my dog in an emergancy situation because they were busy with a vaccine clinic. I was blown away that they could not see my pet (we have a wellness plan) because they had too many shots to give! We ended up taking our dog to the emergency hospital and having to pay about $400 each visit. I have also had horrible encounters with the office manager. She must be the rudest person on the face of the planet. First of all, the last two times I have been in it took me 30 minutes to get checked in. She kept answering phones (before business hours) and talking to her co-workers. She has also lied about costs of services. We have also had the problem of having to pay quite a bit out of pocket each visit. They start out telling you it's all included in the fee we pay each month for the Wellness Plan (we bought the most expensive one) and end up adding a bunch of extra fees. Also, in two years we have seen about five vets. The first one we saw was so bad that she was fired. It does not say good things about a place if they cannot keep doctors. Go to The Drake Center. They are right across the street and they have been wonderful. They have a loving staff and really take the time to get to know your pet. The office is really nice and the staff has great service. In the end they were no more expensive than Banfield, and 100% better.
Posted: 12/08/2008 • Link to this review
They take the time to answer all of your questions. They check everything on your pet and explain any health problem. The perscriptions are a little expensive but after dealing with Pearson-Nespor Animal hospital where the vets don't give you more than 30 seconds of time I was Happy to go to Banfield & have a vet who Cares.
Posted: 5/30/2007 • Last edited: 1/02/2008 • Link to this review
I love this place because they work very fast. They had for me the results from my dogs skin irritation the next day!!! I was worried sick and they gave me a peace of mind by getting back to me quick. They have excellent customer service skills and a great working culture.
Posted: 11/30/2006 • Last edited: 1/02/2008 • Link to this review