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Banov, Michael David MD

1 Review

(770) 422-2009

108 Margaret Avenue North EastMarietta, GA 30060   map »

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Can I get a little help?, 3/01/2011

While the nurse-practitioner I see at this office is lovely, the office has a policy of having its patients do all the insurance paperwork normally done by an administrator. I don't know anything... about insurance coding, and in fact, my insurance company was shocked that I was the one calling and asking the questions rather than the doctor's staff. The admin staff is brusque at best as well. Not good customer service there!

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erin_g

Reviews: 2

Can I get a little help?

While the nurse-practitioner I see at this office is lovely, the office has a policy of having its patients do all the insurance paperwork normally done by an administrator. I don't know anything about insurance coding, and in fact, my insurance company was shocked that I was the one calling and asking the questions rather than the doctor's staff. The admin staff is brusque at best as well. Not good customer service there!

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