5924 Peachtree Corners East, Norcross, GA 30071 map »
Bardi Heating, Cooling & Plumbing is a family-owned business serving metro Atlanta and surrounding areas for over 25 years. Originally known for superior commercial HVAC, business clients requested Bardi to maintain their home units and soon the company officially expanded into residential service and sales; in 2012, Bardi further expanded to offer plumbing. Now, our certified technicians and master plumbers provide both residential and commercial heating, air conditioning and plumbing services.. in our base location of Gwinnett County, as well as Cobb, Dekalb, Forsyth and Fulton counties. In addition, we offer gas fireplace installation services including safety checks, inserts and replacement logs.
What makes Bardi unique is our 100% Customer Satisfaction Guarantee and our company motto to "always, always, always do the right thing." Bardi is rated A+ by the Better Business Bureau and the only HVAC company to be honored with first place awards for "Best Customer Service" and "Best Community Service." Bardi recently received Best of Gwinnett for 2014, was named "Top Workplace" by the Atlanta Journal Constitution and is a recycling partner with Nobis Works, a nonprofit that assists with employment for people with disabilities.
Bardi offers a range of exceptional plumbing services from whole-house inspections to locate and repair hidden leaks to emergency repairs for busted or frozen pipes. Additionally, Bardi plumbers install pipe replacements, appliances, tankless water heaters, septic tanks and systems, water pumps, kitchen fixtures, flood sensors and can assist with remodeling. The company is dedicated to practices that conserve water and reduce customers' energy costs.
2012, 2013, 2014
Rated A+ BETTER BUSINESS BUREAU
WINNER! GWINNETT COUNTY
2013 BUSINESS OF THE YEAR
BBB TORCH AWARDS
2011 FIRST PLACE! BEST CUSTOMER SERVICE
2011 FIRST PLACE! BEST COMMUNITY SERVICE
ONLY HVAC COMPANY TO WIN!
Gwinnett Chamber of Commerce Top 25 Small Business Award 2009, 2010 AND 2011
AJC Top Workplace Award
2011, 2012 & 2013
TOP 300 SMALL BUSINESS OF THE SOUTH AWARD
* 24-Hour Service Available
[PDF] 2013 WINNER Gwinnett Chamber of Commerce Pinnacle Award
[PDF] Bardi Wins Top Workplace 2013
[PDF] Bardi Wins Torch Award
[PDF] Friends of Bardi Maintenance Plan
[PDF] Alex Bardi Recognized by Gwinnett Magazine
When the Tommy Nobis Center embarked on an ambitious venture of electronics recycling to help clear landfills and put people with disabilities to work, Bardi jumped in feet first to help. Bardi funded a radio campaign to promote electronics recycling. Our technicians pick up donated electronics from homes or businesses free with any service call.
Kevin performed annual maintenance on my air conditioner today. He provided great tips, worked efficiently and was respectful of my property. I will request him again when my furnace maintenance is... due.VIEW MORE »VIEW LESS »
Great company to do business with. Although not the cheapest quote I got, they price matched and as Bardi gave me the most confidence, I opted for them. Glad I did. They were quick, respectful,... professional, courteous and the work appeared top notch. Their warranties give you a lot of peace of mind, and they stand by their work. Hope to do business with them again!VIEW MORE »VIEW LESS »
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Kevin performed annual maintenance on my air conditioner today. He provided great tips, worked efficiently and was respectful of my property. I will request him again when my furnace maintenance is due.
Thank you for taking the time to post a review. We appreciate your feedback and are happy to hear about your positive experience with Bardi. We'll be sure to give kudos to Kevin S for his great work!
I called Bardi who wouldn't give a price for freeon over the phone, I should have hung up then. They duly arrived, charged me $100 to "defrost" the a/c unit (no explanation before hand), then added freeon and said the rate is $290 for 1-3lbs, where as most companies charge $70 lb, so they basically charge you 3lbs worth whether you need it or not. It's like charging for a full tank of gas when it's half full already! I did not like the experience and would never recommend a company that can't explain charges to a simple question on the phone.
We appreciate you taking the time to post about your experience as we're always striving to improve our company and provide the best service to all our customers. We're very sorry for any inconvenience we've caused you. Would you be willing to speak about this further with our Operations Manager? If so, please call 770-263-5355 and ask for John Stezzi.
Posted on GuildQuality on: 7/17/2015
Kimberly Hall executed exceptional customer service!! I was surprised by the level of follow through. They were honest, professional and delivered great work. Highly recommend!!
Posted on GuildQuality on: 7/17/2015
Bardi Mechanical has done great work for us on several occasions. I would recommend them to for your HVAC work.
Posted on GuildQuality on: 6/16/2015
From the project management staff to the service technicians were all genuinely concerned in making sure that all of our concerns were being address in a timely manner.
Great company to do business with. Although not the cheapest quote I got, they price matched and as Bardi gave me the most confidence, I opted for them. Glad I did. They were quick, respectful, professional, courteous and the work appeared top notch. Their warranties give you a lot of peace of mind, and they stand by their work. Hope to do business with them again!
It's hard for me to work from home, but I did so in order to have them come out. They never showed up and after a couple calls from me, the dispatcher called me back to say that best case they might be able to get someone out tonight, although they have one after hours person and it was likely he'd have to go elsewhere.
Thank you for your review. I'm sorry to hear that a technician did not arrive when you scheduled time out of your day for the appointment. We do truly value your business and we will work with our scheduling department to ensure we can accommodate you the best we can. We're sorry and will work to remedy the situation.
Have used Bardi twice now and was impressed enough to sign up for their annual service plan. Their technician was very knowledgable and thorough. Would definitely recommend.
Bardi called and offered a special on an air conditioner check up. Clarence came out to the inspection and he did a great job. He explained to me all the items he was checking and any possible issues there might be. He thought I might have a coolant leak, so he investigated more and found the system was just clogged. I had other questions about our furnace and thermostats, he patiently answered all my questions and then assisted with scheduling an appointment for a sales call. This is the second time I have had service from Bardi. I would highly recommend using them.
I used Bardi for the first time this past week. I had a wonderful experience for the minute the customer service rep answered the phone to the nice service man came out to fix my issue. I've had many companies out to try and resolve my issues but no one could seem to get it right but Bardi. Best HVAC and Plumbing company in Atlanta.
I called Bardi on a Sunday afternoon when my furnace went out, they came out immediately and then ended up making 3 more trips to get the right part installed and get the furnace working again. I really appreciate all the extra effort Charles T. put into getting it working properly!
Great service very nice people but they will bend you over if they can!! They charged me $1400 for a job that at most should have been $1100. The water heater is only $449 with my model number, expansion tank is $45, and pressure regulator around $100. Which is roughly $600 total. How do you get to $1400. Called customer no service and received absolutely no help. They offered an offensive $50 Bardi bucks coupon. Shop around! Do not go with them. They are way overpriced as the details prove.
I'm really sorry you felt like you had a bad experience. In your review you didn't account for your Sunday service or the details of the labor costs. We at Bardi are all about doing the right thing and I would love to speak to you in person to rectify your perception of the situation. Please call 770-263-5355 and ask for Adam Bardi so we can make you a happy customer. Thank you.
Posted on GuildQuality on: 2/5/2015
Bardi Mechanical has always given us good customer service. When we have a problem they are quick to respond and our needs are satisfied.
Tech's are nice however, only one out of two encountered was competent. First guy came im could not figure out the proble so called everyone in the company still no answer. next day talked me to signing into some agreement (SCAM) and after that they told me the price on hoiw much it would be to fix my heating unit. called a friend of mine his company came out and did the service at almost half..... Second tech came out to do a "tune-up" with filter that cost 99 cents, no thanks i use good filters... He seemed to be competent however, hard to analyze sisnce he did not need to fix anything. now i see no value decided to cancel the monthly service with them and all of a sudden they want to charge me $160 for retro, diagnostic and maintanance - be ware, shop around...
Thank you for your review. These comments don't sound like they are about our company. Maybe there's been a mistake. Please contact us at 770-263-5355 and ask for Adam Bardi so we can further discuss. Thanks.
I first alerted Bardi of my heat issue in early November. It's not an emergency, but I can see a large increase in utility bills. They came to figure out the problem, ordered a part and scheduled another appointment to fix it. They called and were on their way to my place, and then somehow along the ride they realized they never had the part. Now they have it, but won't come until February to fix it. There's a lot more to my complaint, but this form doesn't allow enough space. Do not waste your time or money with this company.
I am very sorry to hear about your experience. As the manager, I was not aware of this situation and would love to address this issue personally. We definitely want to do right by you and help fix what happened. Please contact me (Adam Bardi) at 770-263-5355 or give me your contact information so I can reach out. Thank you.