Bardi Heating, Cooling & Plumbing is a family-owned business serving metro Atlanta and surrounding areas for over 25 years. Originally known for superior commercial HVAC, business clients requested Bardi to maintain their home units and soon the company officially expanded into residential service and sales; in 2012, Bardi further expanded to offer plumbing. Now, our certified technicians and master plumbers provide both residential and commercial heating, air conditioning and plumbing services.. in our base location of Gwinnett County, as well as Cobb, Dekalb, Forsyth and Fulton counties. In addition, we offer gas fireplace installation services including safety checks, inserts and replacement logs.
What makes Bardi unique is our 100% Customer Satisfaction Guarantee and our company motto to "always, always, always do the right thing." Bardi is rated A+ by the Better Business Bureau and the only HVAC company to be honored with first place awards for "Best Customer Service" and "Best Community Service." Bardi recently received Best of Gwinnett for 2014, was named "Top Workplace" by the Atlanta Journal Constitution and is a recycling partner with Nobis Works, a nonprofit that assists with employment for people with disabilities.
Bardi offers a range of exceptional plumbing services from whole-house inspections to locate and repair hidden leaks to emergency repairs for busted or frozen pipes. Additionally, Bardi plumbers install pipe replacements, appliances, tankless water heaters, septic tanks and systems, water pumps, kitchen fixtures, flood sensors and can assist with remodeling. The company is dedicated to practices that conserve water and reduce customers' energy costs.
2012, 2013, 2014
Rated A+ BETTER BUSINESS BUREAU
WINNER! GWINNETT COUNTY
2013 BUSINESS OF THE YEAR
BBB TORCH AWARDS
2011 FIRST PLACE! BEST CUSTOMER SERVICE
2011 FIRST PLACE! BEST COMMUNITY SERVICE
ONLY HVAC COMPANY TO WIN!
Gwinnett Chamber of Commerce Top 25 Small Business Award 2009, 2010 AND 2011
AJC Top Workplace Award
2011, 2012 & 2013
TOP 300 SMALL BUSINESS OF THE SOUTH AWARD
* 24-Hour Service Available
[PDF] 2013 WINNER Gwinnett Chamber of Commerce Pinnacle Award
[PDF] Bardi Wins Top Workplace 2013
[PDF] Bardi Wins Torch Award
[PDF] Friends of Bardi Maintenance Plan
[PDF] Alex Bardi Recognized by Gwinnett Magazine
When the Tommy Nobis Center embarked on an ambitious venture of electronics recycling to help clear landfills and put people with disabilities to work, Bardi jumped in feet first to help. Bardi funded a radio campaign to promote electronics recycling. Our technicians pick up donated electronics from homes or businesses free with any service call.
I used Bardi for the first time this past week. I had a wonderful experience for the minute the customer service rep answered the phone to the nice service man came out to fix my issue. I've had many... companies out to try and resolve my issues but no one could seem to get it right but Bardi. Best HVAC and Plumbing company in Atlanta.VIEW MORE »VIEW LESS »
I called Bardi on a Sunday afternoon when my furnace went out, they came out immediately and then ended up making 3 more trips to get the right part installed and get the furnace working again. I... really appreciate all the extra effort Charles T. put into getting it working properly!VIEW MORE »VIEW LESS »
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I used Bardi for the first time this past week. I had a wonderful experience for the minute the customer service rep answered the phone to the nice service man came out to fix my issue. I've had many companies out to try and resolve my issues but no one could seem to get it right but Bardi. Best HVAC and Plumbing company in Atlanta.
I called Bardi on a Sunday afternoon when my furnace went out, they came out immediately and then ended up making 3 more trips to get the right part installed and get the furnace working again. I really appreciate all the extra effort Charles T. put into getting it working properly!
Great service very nice people but they will bend you over if they can!! They charged me $1400 for a job that at most should have been $1100. The water heater is only $449 with my model number, expansion tank is $45, and pressure regulator around $100. Which is roughly $600 total. How do you get to $1400. Called customer no service and received absolutely no help. They offered an offensive $50 Bardi bucks coupon. Shop around! Do not go with them. They are way overpriced as the details prove.
I'm really sorry you felt like you had a bad experience. In your review you didn't account for your Sunday service or the details of the labor costs. We at Bardi are all about doing the right thing and I would love to speak to you in person to rectify your perception of the situation. Please call 770-263-5355 and ask for Adam Bardi so we can make you a happy customer. Thank you.
Posted on GuildQuality on: 2/5/2015
Bardi Mechanical has always given us good customer service. When we have a problem they are quick to respond and our needs are satisfied.
Tech's are nice however, only one out of two encountered was competent. First guy came im could not figure out the proble so called everyone in the company still no answer. next day talked me to signing into some agreement (SCAM) and after that they told me the price on hoiw much it would be to fix my heating unit. called a friend of mine his company came out and did the service at almost half..... Second tech came out to do a "tune-up" with filter that cost 99 cents, no thanks i use good filters... He seemed to be competent however, hard to analyze sisnce he did not need to fix anything. now i see no value decided to cancel the monthly service with them and all of a sudden they want to charge me $160 for retro, diagnostic and maintanance - be ware, shop around...
Thank you for your review. These comments don't sound like they are about our company. Maybe there's been a mistake. Please contact us at 770-263-5355 and ask for Adam Bardi so we can further discuss. Thanks.
I first alerted Bardi of my heat issue in early November. It's not an emergency, but I can see a large increase in utility bills. They came to figure out the problem, ordered a part and scheduled another appointment to fix it. They called and were on their way to my place, and then somehow along the ride they realized they never had the part. Now they have it, but won't come until February to fix it. There's a lot more to my complaint, but this form doesn't allow enough space. Do not waste your time or money with this company.
I am very sorry to hear about your experience. As the manager, I was not aware of this situation and would love to address this issue personally. We definitely want to do right by you and help fix what happened. Please contact me (Adam Bardi) at 770-263-5355 or give me your contact information so I can reach out. Thank you.
Posted on GuildQuality on: 12/8/2014
I would rate it a 4. I have no complaints. They did good work and if there was a problem, they fixed it.
Posted on GuildQuality on: 12/8/2014
Typically with these kind of jobs you have a relationship with the salesperson and you don't really know who the project manager is, however this was not the case. Bardi Mechanical has a great staff because the project manager always called me first so I did not have to hunt him down, which made my life a lot easier.
Bardi provides efficient service when you need them at the last minute. Their inspections are incredibly detailed. The staff is courteous and professional.
Posted on GuildQuality on: 9/1/2014
Bardi is clearly a well-managed company with a history of such! This industry, like many other mechanical services, provides the opportunity for an unscrupulous technician to take advantage of a customer who does not see the inner workings of the equipment. Thus, a company like Bardi, where I hold confidence in their ethics, makes all the difference in choosing who gets my business.
Gregory K just came out and addressed our concerns. This is the first time we have ever needed a plumber so we had no standard to guage. He was pleasant and I appreciated his teaching about other problems we were having that could have gotten worse had we not done some preventive maintenance. Overall, very satisfied.
Eddie came out today to check on my slow drains. He was very nice. I expected I would need complete drain cleaning. But he told me that he thinks all I need is to use a special enzyme cleaner, which he sells. He wasn't really pushing this but told me he didn't used to push it til he actually saw how well it worked using drain cameras before and after. I haven't started using it yet, but have great hopes. I would call them again, should I need plumbing services.
Eddie jones has helped us with a few plumbing issues over the past couple of weeks. He is professional, helpful, and clear in his explanations of problems and options for solutions. Much appreciated!
I purchased the Kudzu deal for $99 and was hoping to be able to get some work done. After the technican arrived and gave me a quote on everyting I decided not to go with them. I wasted money buying the Kudzu deal. I ended up going with another company they're totally over charging customers. I can't understand how you can possibly have good reviews. Why would anyone pay you twice the amount it should cost.
Hello, I'm sorry to hear that the solutions we offered didn't seem to be fair for the price quoted. Our goal is to always ensure the experience we deliver exceeds the investment our customers make, however in this situation it seems we have fallen short. I would like to refund the purchase price of your Kudzu Deal, because I don't think its fair to have to pay for something that you didn't receive any benefit from. Please accept my sincerest apologies and when you have a moment contact me so that I may process your refund. You can reach me via email at firstname.lastname@example.org or by phone. Look forward to hearing from you soon. -Gresham Ard, Residential General Manager
Posted on GuildQuality on: 7/2/2014
It was a very positive experience. The marketing people, the project management - everyone did a great job. I know the most about project management and they are very professional. It was a very good experience and I would definitely keep using them if I can.