This review is kind of long but please read it. It will save you frustration, time and money! I do not work for this company and have not been compensated for this review.I bought an older home in Sun City West, prior to buying I had the home inspected. The inspector said everything was in great shape from what “he could see”. Key words what he could see . I found many issues after moving in. One being the insulation in the attic was pretty well shot . I researched several insulation companies in the valley, had some quotes done by others, and even signed a contract with one company. During my research the “ Barrier Insulation Company “ kept popping up. So did the research on these guys could not find any kind of major problems with them. Gave Rick a call and set up an appointment. He showed up on schedule. He did not ask to see any other quotes, but just looked at what needed to be done and gave me a quote that was over $1000.00 dollars cheaper than the lowest quote given to me. I right away became skeptical at the difference in cost and let him know at that point. He said he would come do the job nothing down and no payment until I was completely satisfied. I cancelled the previous contract and had Barrier Insulation come out and do the job. They where here at the exact time they said they would be! The guys where all very polite and took care of business. Would highly recommend! Keith Bebo
Posted: 1/29/2014 • Link to this review
Barrier insulation was by far the most knowledgable and reasonable company I called for quotes. Rick got me scheduled that week. The guys showed up on time, were efficient and cleaned up the area like they were never here. I'm looking forward to my first energy bill.
Posted: 3/05/2013 • Link to this review
Rick and the guys who installed our insulation were awesome! Rick was very informative and accommodating, I will refer his name to all I know. The installers on my job were friendly and were willing to educate us whenever we had questions. I definately recommend Barrier Insulation as your choice for all things insulation.
Posted: 1/25/2013 • Link to this review
When I talked to Rick about replacing insulation in our attic,he explained what they would be doing, how much it would cost & how long it would take. Rick was very professional & pleasant to talk to.Mario & Lenny arrived on time, introduced themselves, were courteous,professional, completed the job on time & done right. They also cleaned up everything before they left. I would definitely recommend Barrier Insulation. They are the best. Thank you Rick & crew. Janice S.
Posted: 1/16/2013 • Link to this review
Rick was easy to talk explaining products thoroughly without any pressure. Installers Orlando & Mario were professional, clean, polite. The work was done on time and finished before I was quoted it would take. Excellent company. Julie
Posted: 7/08/2012 • Link to this review
I am very pleased in the work that was done. The guys were polite and did a great job cleaning up afterwards. The only thing I would recommend is that when they arrive they introduce themselves. I don't recall there names, that would make them more professional. Overall I would refer this company to my family & friends. The house is a lot cooler and it sure makes a difference in the rooms since I didn't have any insulation in the rooms. Rick, Thanks again for the service! Lisa R.
Posted: 6/01/2012 • Link to this review
we called barrier insulation and spoke to rick who was more then helpfull in giving us information and prices for additional insulation in our attic.he was very helpfull in giving us a full explanation on priceing and options. his crew showed up on time and was very proffessional and neat. i would highly recomend them for all who need their services.!!!!! thank you joel/laura flesch
Posted: 2/11/2012 • Link to this review
We had attic insulation installed in July 2011. What a difference! We noticed a 30% drop in cooling costs the very next month. And that isn't even comparing apples to apples - we dropped the temperature from 84 (BLEH) to 79 during the day. Even with the temperature difference, we noticed that the A/C wasn't running constantly any more! We previously kept the temperature at 66 in the wintertime - we've bumped it up to 68. Our normal winter heating bill has been cut down to a tenth of what we paid before. Rick was very courteous and more than willing to explain the service, answer my questions, and give a quote up front. When I had a question about the tax forms (which he e-mailed to me), he was quick to respond. The price couldn't be beat (I called around) and was as quoted - no hidden fees or costs. His technicians were timely - actually, they showed up early and called to let us know of the schedule change before they came. They were quick and left no mess. Wouldn't hesitate to recommend this company.
Posted: 1/21/2012 • Link to this review
I wanted to insulate. I called Barrier Insulation on Saturday. They did the job on Saturday, Amazing!! They were on time. They were polite and professional. I paid what was quoted, no hidden fees, Again Amazing!! They no mess for me to clean up. I wish all businesses in Arizona could be like Barrier.
Posted: 11/08/2011 • Last edited: 11/09/2011 • Link to this review
My first appointment with Barrier was supposed to be last Thursday morning @ 5:00am, but no one arrived, and then Rick the owner called @ 7:00am to tell us that his men went to the wrong job, and that they were on their way, but my wife had to go to the airport, so we rescheduled for Saturday @ 5:00am. The crew did arrive Saturday @ 5:10, and asked me "You getting insulation today?", which was very unprofessional, since he did not even introduce himself, or say my name. He asked me if my attic access was in the garage, and I said no it was in the inside hallway, which he said was "Weird". While pulling the corragated tubing up into my attic, it was hitting the side of my ceiling, making a loud noise, and after he left I noticed that the paint had been worn off the drywall exposing the metal cornerbead below. They cleaned up the extra insulation on the hallway floor with a broken broom and no dust pan, just using their hands. My inlaws were looking to have extra insulation added to their house, but I will not be recommending Barrier since they showed a unprofessional attitude towards us, and our time.
Posted: 7/04/2011 • Last edited: 7/27/2011 • Link to this review
With the enormous amount of customers during the hottest time of the year, once in awhile scheduling issues come up and customers need to be rescheduled due to various circumstances and the specifics of each job. Although that is no excuse, it is the reality of our business. However, this customer was rescheduled at his earliest convenience and apparently 5AM was a little early for him. Our track record and many reviews all state that my employees are very friendly and professional especially at the early hours of the day noting that many people are not used to waking up at 5AM. The majority of attic accesses are in the garage or bedroom closet, therefore the supposed comment of the attic entrance being "weird" is fairly accurate. If Mr. Skizzy would have taken a moment to call me regarding his issues and concerns I would have immediately addressed them all and made sure that he was completely satisfied to the best of my ability.
My knowledge of these issues came only after he posted his review and I was not given the opportunity to discuss or correct them. It is unfortunate that I was not made aware of Mr. Skizzy's concerns and did not get the chance to address them appropriately. It is my goal as a family owned business to provide the absolute best customer service and products to those I serve as well making sure that my customers are taken care of in a very professional and prompt manner. Over the years I have found that I cannot please all customers all the time, especially if they do not communicate their concerns to me.
PS. We now have new brooms with dustpans :)
Thank you to the guys at Barrier Insulation for a job well done! After looking online and calling around to several companies I was most pleased with the choice we made. Rick and his crew are very professional, punctual and do exactly what they said they would. I appreciate your hard work and would recommend you to anybody and everybody. Thank you Barrier Insulation!
Posted: 6/25/2011 • Link to this review
I found this website after searching for help after discovering I had a major leak of air conditioning pouring out from under my mobilehome. I emailed 3 companies in the area and Rick from Barrier Insulation was the only one who responded to my cry for help. Rick not only responded within 24 hours but had my problem solved to PERFECTION within a week at a better than expected price. Rick the Owner of Barrier Insulation and his crew were were AWESOME to deal with! Since I couldn't get under the house I had them take before and after pictures. They do great work! I would absolutely refer them and already have! They are now working on my Sisters house! I am a former home improvement business owner and always expect excellent work. Barrier Insulation is ALL THAT and MORE!!! If you haven't figured it out yet...I highly recommend them!!!
Posted: 5/25/2011 • Link to this review
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