Had a tenant call on a Saturday morning as the ac was not working. Called Barron's and they said they would be there in an hour and a half. Sure enough, they were there right on time and diagnosed the problem (new capacitor) and promptly had it fixed, at a good price. Will definitely use them again.
Posted: 5/11/2014 • Link to this review
We found Barron's Heating and Air on Kudzu 3-4 years ago, and they replaced my heating and air units then. We have been very pleased with the units as well as the company itself. They have always been very responsive to any problems or concerns that we have had. David Barron is a wonderful owner who is a rare find in that he stands behind his company and is also what I would call a real "mench". Today while we were having our units serviced, we met Jerry (the service manager). I was especially pleased with his knowledge and appreciated his 28 years experience. He also pointed out a few safety items that no one had ever noticed. All in all, a wonderful company that I would highly recommend to anyone looking for a company with a more folksy approach like the old days!
Posted: 10/21/2013 • Link to this review
First of all I did not eventually decide to use Barron's service but I was very impressed by Mr. Barron's honesty and friendly customer service during his visit to my home for estimate. He quickly ruled out an expensive solution I proposed and instead, offered me a simpler and less expensive option, which I adopted. He climbed up the attic to inspect a unit just for my education. He also taught me how to easily find out whether the unit is leaking Freon or not. He struck me as a trustworthy professional. I will definitely consider him again in the future and recommend him to my friends.
Posted: 7/15/2013 • Link to this review
I had called another company initially who said they would be out early the next morning but they didn't even call by noon. I found Barron's through Kudzu and gave them a call. I was greeted by a friendly voice and within an hour they were at my doorstep! My air conditioner was broken and the heat of July had taken over our home. Within minutes they concluded the problem and within minutes they had it fixed. They explained everything to me step by step and even walked through my home to adjust the fans to run in the proper direction for optimum cooling. I have definitely found my new heating and air company!
Posted: 7/05/2013 • Link to this review