Had an accident where Barrow Towing towed my car at 7:45am on Tuesday morning. My insurance told me to tell Barrow Towing to release my car to the repair shop. After my hospital stay on Tuesday 1/24/17, I went to Barrow Towing and told them to release my car to the repair shop. The girls in the office acknowledged the release. Today is Thursday 1/26/17, I had to call Barrow Towing to tell them again to release my car to the repair shop. Finally........one day and four hours later the repair shop received my car. Horrible customer service
Area Marietta, GA
Posted: 1/26/2017 • Link to this review
I've used them, for various reasons, for over 20 years and they have always been prompt, courteous, and fair-priced. I honestly don't believe the other negative reviews posted. In fact, they're picking up my wife's car at this moment. Told them where it's at, gave them my address, and it should be here shortly. If I didn't trust them, I wouldn't use them.
Posted: 1/26/2015 • Link to this review
The driver told my young daughter-in-law to suck his co@k and to fu@king hurry up. Then he charged the legal maximum to tow her off the road into an adjacent office park- about 500 yards. This man's name is Mike, his employee code is 1441, and he needs to be in prison.
Posted: 11/18/2014 • Link to this review
Very, quick, friendly, low cost and when the tow-trick driver comes, askes what's going on with my car. Tell him the problem...and he knows the answer! My mechanic has the same diadnosis all the time!!
Posted: 11/30/2011 • Link to this review
* 24-Hour Service Available