Bartlett Heating and Cooling, Inc. - Marietta, GA - Heating & Air Conditioning

Bartlett Heating and Cooling, Inc.

(770) 872-0340 View Website »

972 Atlanta Road SoutheastMarietta, GA 30060

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Business overview

Bartlett Heating and Cooling, Inc. - Marietta, GA - Portrait

Are you tired of feeling like just another number? Then it is time to call Bartlett Heating and Cooling, where you can still find "small town integrity in the big city". Our goal is to provide outstanding service -- the type of service that often seems lost in today's hectic, often impersonal, world.

Bartlett Heating and Cooling is a family owned and operated heating and cooling company. We have been servicing the Atlanta area of over 30 years and we are a fully licensed, insured and.. bonded corporation. This being a family business, we carry our family ethics into our business practice. We treat you like we would treat you like family.

All of our Service and Installation Technicians have EPA certification, receive continuing education and practice environmentally safe servicing. All of our Technicians are NATE Certified. And although it should go without saying, we do background screening and drug testing on all of our employees.

We do all of this so that you, our customer, has the assurance that when a Bartlett technician comes to your home he/she is knowledgeable, competent and well trained. We are also proud to be one of the few Carrier Factory Authorized Dealers in the area!

We sincerely appreciate the amount of trust that you place in us by allowing us into your home to service the heating and cooling equipment. We know that there are many companies competing for your business and we will work hard to earn your lifelong business. We will do everything we can to make doing business with Bartlett a pleasure.

24 hour service provided. Call today...we can't wait to hear from you!

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Service Area

  • Acworth
  • Brookhaven
  • Buckhead
  • Cobb County
  • Downtown
  • Dunwoody
  • Kennesaw
  • Marietta
  • Midtown
  • North Atlanta
  • Roswell
  • Sandy Springs
  • Smyrna
  • VA Highland/Morningside
  • Vinings
  • Woodstock

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Purifiers & Allergy Control
  • Rooftop Units
  • Ventilation

Services

  • Emergency Installation & Repair
  • Estimates
  • Inspecting & Testing
  • Installation
  • Maintenance & Tune-Up
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Credentials

Ga. State License # CN002952 unrestricted. Bartlett technicians are NATE certified (North American Technician Excellence) Member: Conditioned Air Association of Georgia (CAAG) and Air Conditioning Contractors Of America (ACCA). Carrier Factory Authorized Dealer. Carrier Healthy Air Expert. Better Business Bureau A+ rating.

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Year Established

1982

Documents

[PDF] Bartlett is a drug free workplace

Green Credentials

We offer Energy Star complaint systems to save energy and lower your utlity bill. Bartlett has been promoting and installing ozone friendly Puron refrigerant systems for almost 20 years.

Languages Spoken

  • English

Reviews

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Happy New Customer, 1/04/2016

We recently switched our home and business contracts to Bartlett after we became dissatisfied with our old provider who was constantly trying to sell us unneeded equipment or questionable repairs. ... We've been really pleased with the switch. Anthony even had to return to finish our maintenance since there were padlocks on the power disconnects that we were not aware of. Our commercial units are on the roof. Evidently our old provider was cutting corners during their maintenance trips since there was no way to disconnect the power to the unit. Anthony returned with bolt cutters to remove the locks and replace them with our own and finish his inspection without charge. Above and beyond what we expected.

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Great Service and Response, 7/28/2015

Jerry showed up right at 10am (my window was 10-12) and he quickly found the problem. Unfortunately he did not have the part on hand but said they would order it and have it ready to be installed by... the end of the week. He did hook up the AC so it will run until the part shows up which makes me happy. Very happy overall and can't wait to have it completely fixed. THANKS FOR SUCH GREAT SERVICE!

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Videos & Photos

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Video (2 videos)

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Photos (45 photos)

  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Dirty evaporator coil
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Humdifiers need to be serviced too!  Dirty water panels can cause water leaks
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Flue vent became clogged with debris, not allowing proper venting of flue gasses
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - This gaping hole was leaking a lot of air into the crawl space
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Don't let your dogs use your cooling system as a fire hydrant!
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Dirty blower wheel decreases efficiency and can lead to premature equipment failure
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Keep yard debris away from you cooling system.
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Dangerous crack in heat exchanger, found with routine maintenance
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - This PVC drain is clogged with sludge, easily preventable with maintenance
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - This PVC drain and clogged solid and compacted, causing a major water leak
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Clogged filters can cause premature failure of your HVAC system and cause high energy bills
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Look at the heat coming out of this attic!
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - An Attic Tent keeps hot air in your attic and out of your house!
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Sharp looking WiFi thermostat to make your home comfortable and your life easy!
  • Bartlett Heating and Cooling, Inc. - Marietta, GA -
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Do you have hard wood floors or crown molding? A humidifier can help prevent cracking
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - This air purifier can kill virus's, mold spores & bacteria
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - UV lights help eliminate mold, bacteria and odor from you HVAC system
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - This t-stat has a touch screen and has WyFy so it can be controlled even when you are not home
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - A ductless system is perfect for rooms where there is no access for ductwork
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - You can't go wrong with this award winner
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - One of the most efficiency..and super quiet systems on the market
  • Bartlett Heating and Cooling, Inc. - Marietta, GA -
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Customer’s young and old love our technicians!
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Chris putting the finishing touches on a package unit tune up
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - The service technicians at Bartlett Heating & Cooling have years of experience.
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Service Manager, Rob Smith, reminds us that our job centers around “customer care”
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Furnace installation with safety devices in place to prevent flooding.
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Light commercial installation
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - An Infinity system makes controlling your
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Unique subdivision requires ceiling mounted equipment
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Cracked heat exchanger found on routine maintenance.
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Ductwork high and tight for this commercial application
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Commercial job requring a crane
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Anthony with one old furnace
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Brent about to work his magic on this furnace
  • Bartlett Heating and Cooling, Inc. - Marietta, GA -
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - This new furnace is sure to save the homeowner in utility cost!
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Cooling unit replacement
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Tight fit!
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - What a difference!
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Heating system makeover
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - A dirty evap coil can cause big problems and big cooling bills
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Horizontal heating system in crawl space
  • Bartlett Heating and Cooling, Inc. - Marietta, GA - Decatur change out


Dirty evaporator coil

Displaying 1-15 of 92

Reviews

Bartlett Heating and Cooling, Inc. - Marietta, GA -  markophoto

Reviews: 3

Happy New Customer

We recently switched our home and business contracts to Bartlett after we became dissatisfied with our old provider who was constantly trying to sell us unneeded equipment or questionable repairs. We've been really pleased with the switch. Anthony even had to return to finish our maintenance since there were padlocks on the power disconnects that we were not aware of. Our commercial units are on the roof. Evidently our old provider was cutting corners during their maintenance trips since there was no way to disconnect the power to the unit. Anthony returned with bolt cutters to remove the locks and replace them with our own and finish his inspection without charge. Above and beyond what we expected.

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  • Value

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  ADEANGELIS

Reviews: 2

Great Service and Response

Jerry showed up right at 10am (my window was 10-12) and he quickly found the problem. Unfortunately he did not have the part on hand but said they would order it and have it ready to be installed by the end of the week. He did hook up the AC so it will run until the part shows up which makes me happy. Very happy overall and can't wait to have it completely fixed. THANKS FOR SUCH GREAT SERVICE!

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  CyndiAD

Reviews: 3

Bartlett is the best!

I was referred to Bartlett by my neighbor who uses them, and I've been using them for about 5 years now! Have a service contract with them as well. My technician is Jerry and he's great. So thorough and explains everything he does. I had a new AC installed a few years ago and their price was the best. I highly recommend this company. They are honest, dependable and knowledgeable and great value for your money. Thank you Bartlett for keeping my systems running smoothly.

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  daldridg

Reviews: 1

Forklift Replacement. Awesome Service! Friendly St

These guys are just totally awesome. Not only did I get the junk system tore out of my basement and replaced when they found other issues 2 small leaks in a water line they fixed it also. These guys go above and beyond expectations. Anyone who needs any HVAC work done these guys are AWESOME!

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  bobbysmyrna

Reviews: 1

Honest Company

Great Service!!! from Randy salesperson,Installation was AWESOME , Ladies in front very nice and great troubleshooters,Just AWESOME, Honest Company

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  gaprof

Reviews: 5

Superb Company

My husband and I recently switched HVAC companies and happily found Bartlett Heating and Cooling. Shannon Bartlett answered my initial phone call inquiring about prices and contracts, and she easily answered my questions and convinced me why Bartlett was our choice. Between my initial phone call and December 8, the scheduled service date, Bartlett kept me updated with helpful email and phone call reminders. On December 8 before Jerry Jenkins, Bartlett's technician for our area arrived, Denise called to alert us he would be arriving within 30-40 minutes. Jerry showed-up on time to service our furnace and spent time with both my husband and me explaining what he did, giving us heating tips, and re-orienting the louvers in several heating vents for better heat distribution. Jerry is a thorough professional and now is our recommended HVAC technician, and Bartlett Heating and Cooling is our new HVAC company. Not only does this company answer the phone, but also it provides efficient, quality, professional service. Kudos to Bartlett and to Jerry! My husband and I look forward to his May 2015 visit to service our A/C and to a long relationship with Bartlett Heating and Cooling.

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  h20foot11

Reviews: 2

Great Experience

This was our first time using Bartlett and we were very satisfied. They were on time, courteous, honest, quick, and affordable. They diagnosed our problem quickly and resolved it.

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  KinRoswell

Reviews: 2

Excellent service, as always!

We have been working with Bartlett the last 3-4 years. They service our current home and our rental. Chris is our service technician and he has done a fantastic job every time we have had to call on him. We look forward to many many years of business with this company. I would highly recommend them.

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  hbeard

Reviews: 2

Efficient, Professional and Personable

Was really pleased at how quickly Bartlett came out to service our furnaces after being called. They were efficient, professional and personable. We signed up for the annual service. Thanks Bartlett.

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  NFi11285

Reviews: 2

So nice and so affordable

Our A/C died, which was a mess considering the fact that it flooded our carpets and caused a HUGE mess. Anyway called these guys and they came out ASAP to get our unit back up and running and provided a quote that seemed to very reasonable. Thanks guys!

Bartlett Heating and Cooling, Inc. replied on 9/19/2013

I'm glad you called on Bartlett during your time of need! We know that when you call us with an AC problem, time is of the essence, so we pride ourselves on being able to respond quickly. Thank you so much for calling Bartlett and we hope that you will call on us in the future :-)

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  HomeMakerAtl68

Reviews: 3

So pleased with Bartlett

Not only was the service top notch, but their prices were significantly less that the the other quotes that we received. Thanks!

Bartlett Heating and Cooling, Inc. replied on 9/19/2013

Everyone here at Bartlett is so proud of our top notch service. Although I am biased, I know that everyone here tries their best each day, with each customer, to provide great service. Thank you so much for calling on Bartlett-we really do appreciate your business :-)

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  WarEagleeeeeee

Reviews: 2

Best Quote We Got

We had several quotes from several people and this was the best price for the highest quality model we could afford. Losing the AC in the summer in Atl is no fun, and they were here ASAP to take us out of our misery . Thanks yall!

Bartlett Heating and Cooling, Inc. replied on 9/19/2013

I'm glad Team Bartlett was able to take away that misery! And you are right, summer in Atl is no fun without AC-that's why we are here :-). Thank you for choosing Bartlett Heating and Cooling for this investment. We will always work hard so that you get the most bang for your buck.

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  FlorenceATL

Reviews: 3

Best Service and Price in Town

My husband I were really bummed when our A/C went out on a Friday afternoon a couple of weeks ago. Of all the times, it had to happen in the summer. We had a small hiccup in the system a few month ago and had received quotes on a new system from 4 different companies. Bartlet had given us a quote on the top of the line system (which saves us a ton of cash in the long run) for the same price for the least upgraded model from another company. Becasue of this, we chose to call Bartlett when our system went out Friday afternoon. We were dredding having to wait through the weekend for the install, but they offered to come out on Sat morning to get the system to function until the could replace it the following Thursday. This was a huge plus, we would have had to get hotel otherwise. Thanks guys, we will def be calling you in the future!

Bartlett Heating and Cooling, Inc. replied on 9/19/2013

I am glad you went with the top of the line system, because you are correct, it will save you cash in the long run! Doesn't it always seem like things break at to worst possible time? We know how hot it is during the summer so if at all possible, we are always happy to get our customers up and running until a permanent solution can be done. Thank you so much for your business :-)

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  RoswellDavid

Reviews: 1

No Title

a

Last edited on 12/17/2013

Bartlett Heating and Cooling, Inc. replied on 5/20/2013

Thank you for your review. I am glad to see that you ranked our quality and service high. You mentioned the capacitor that we installed at your rental home and had recommended at your primary residence in the past. Capacitors are one of the more common components that wear out on a system due to their almost continuous usage. Run capacitors run each time your blower motor, condenser motor or compressor runs, so it is almost constantly working. While servicing your system, our technician will test the microfarads on the capacitor to ensure that it is running at full capacity per the manufacturers specifications. If it is outside the range, we will recommend replacing it. When the run capacitor is not running at full capacity, it can cause the motor to become noisy, increase energy consumption, cause performance to drop and/or cause the motor to overheat. It is much less expensive to replace a capacitor than a motor or compressor. We do encourage as much preventative maintenance as possible, which actually decrease your overall costs and helps to prevent breakdowns. Please know that we do take each review to heart and really consider what we could have done differently or better. Your business is important to us and we want you to be pleased with each service we provide. At Bartlett, we will always test your system thoroughly, provide you will all of the information we gather, provide you with our professional opinion, answer any questions and then allow you to make the decision that is best for you and your family. If you ever choose not to have one of our recommendations performed, it is no problem at all. Everyone at Bartlett will work hard not only to keep your system running as efficiently as possible, but make sure you feel that you have received outstanding service each time. Again, we do thank you for your feedback and value your business :-)

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  susanita

Reviews: 7

Friendly, Efficient, Professional

Title sums it up! Great ppl. Rick and Rob rock! Everyone went way above and beyond! A+ Highly recommend!!!

Bartlett Heating and Cooling, Inc. replied on 5/17/2013

Wow! Thank you-we really appreciate your review and the high marks. We will continue to work hard to provide this level of service to you. We appreciate your business :-)

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Videos

Photos

Album: Maintenance Matters
1 of 11




Dirty evaporator coil