Bartlett Heating and Cooling, Inc.

90 Reviews

(770) 872-0340 www.callbartlett.com » View Website »

972 Atlanta Road SEMarietta, GA 30060   map »

Business overview

Service Area

  • Acworth
  • Buckhead
  • Cobb County
  • Douglas/Paulding County
  • Downtown
  • Dunwoody
  • Kennesaw
  • Marietta
  • Midtown
  • Roswell
  • Sandy Springs
  • Smyrna
  • VA Highland/Morningside
  • Woodstock

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Green Credentials

We offer Energy Star complaint systems to save energy and lower your utlity bill. Bartlett has been promoting and installing ozone friendly Puron refrigerant systems for almost 20 years.

Reviews

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Bartlett is the best!, 7/05/2015

I was referred to Bartlett by my neighbor who uses them, and I've been using them for about 5 years now! Have a service contract with them as well. My technician is Jerry and he's great. So thorough... and explains everything he does. I had a new AC installed a few years ago and their price was the best. I highly recommend this company. They are honest, dependable and knowledgeable and great value for your money. Thank you Bartlett for keeping my systems running smoothly.

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Forklift Replacement. Awesome Service! Friendly St, 3/26/2015

These guys are just totally awesome. Not only did I get the junk system tore out of my basement and replaced when they found other issues 2 small leaks in a water line they fixed it also. These guys... go above and beyond expectations. Anyone who needs any HVAC work done these guys are AWESOME!

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Displaying 16-30 of 90

Reviews

Choosy

Reviews: 3

Excellent, professional and reliable

Last summer my a/c stopped working and I chose Bartlett after reading the positive reviews on Kudzu. The technician fixed my problem quickly and was very personable. Later I chose Bartlett to replace my heating and cooling system and they made the process very easy. My whole house is much more even in temperature now. I love their commitment to quality service and I like being treated as a valued customer.

Bartlett Heating and Cooling, Inc. replied on 04-20-2013

Thank you for trusting Bartlett not only to provide your service, but to install your heating and cooling system when the time came. We know this is a big investment and we are honored that you selected Bartlett. Also, we are glad to know that your house is more comfortable now..it is amazing what a new heating and cooling system can do for your "indoor weather"! Again, thank you for using Bartlett and for reviewing us online :-)

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mayorb

Reviews: 1

Reliable, Affordable & Honest!

We had another company check our broken furnace and they found 2 issues and offered to repair for a large amount. After shopping other companies, Bartlett offered the best quote. The service technician Rick arrived on time, took a look at the furnace and found that there was only 1 problem instead of 2 that the previous company found! We ended up paying less than quoted and the furnace is working great. Love the honesty, integrity and expertise!

Bartlett Heating and Cooling, Inc. replied on 04-20-2013

Rick great and his 20 years in the industry has made him an expert in diagnosing and repairing equipment. I am so glad that you called on Bartlett and allowed us to help you out in your time of need. We will work hard to continue to provide you this level of service any time you need us :-)

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ScottFerguson

Reviews: 1

Great, reliable and responsive

I have been a Bartlett customer for over a year. They are a family run business and it shows. They are very responsive and trustworthy. I also use them for maintenance where they come out and proactively maintain my 3 HVAC units twice a year. Yesterday I called them because of my units wouldn't turn on and they came out within 3 hrs of calling that same day. Turns out it was a minor problem and we got the unit back up and running within an hour. I highly recommend calling Bartlett.

Bartlett Heating and Cooling, Inc. replied on 04-20-2013

Thank you for your kind review! We all know how quickly a home can heat up when your AC system goes down, so we will always try to get a technician to you as quickly as possible. And because you have a maintenance agreement which provides routine maintenance, a lot of times when you do have a break down, it is just a minor repair needed to get you back up and running. Thank you for reviewing us and we look forward to seeing your AC system maintenance/tune up soon!

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Helpinatlanta

Reviews: 1

Very responsive on Saturday

Chris called me back immediately on saturday and fit me in his day keeping me aware of his schedule. He was courteous and skilled and took good care of us. I was so impressed I signed up for a yearly maintenance program. Maureen

Bartlett Heating and Cooling, Inc. replied on 04-20-2013

Welcome to our Service Agreement family! We are so happy that you picked Bartlett and we look forward to providing you with the same great service as Chris did this Saturday when your system went down. Thank you for your business :-)

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Athiker1

Reviews: 1

Professional, Knowledgeable

After calling about a problem with my furnace, Bartlett Heating and Air responded within an hour, Rick Sonnenberg was very professional and found the problem very quickly. After correcting the problem he did a thorough review of my furnace. I highly recommend Bartlet Heating and Air

Bartlett Heating and Cooling, Inc. replied on 04-20-2013

I am so glad Rick was able to help you out so quickly! Thank you so much for calling on Bartlett and for taking the time to review us online!

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nina950

Reviews: 1

Finally! A company worth a positive review.

I'm a very picky consumer to start with...We've used Bartlett for a few years now and have never been disappointed. We called last week to service the furnace, and Jerry showed up early which is awesome because we all know this is rare in the service industry (Go Bartlett!). Not only was Jerry extremely personable, knowledgable and helpful, but he went above and beyond by fixing other things we didn't even know were an issue. One week later we can completely feel the difference in the house - feeling warm and snuggly (for once) economically. Go Bartlett!

Bartlett Heating and Cooling, Inc. replied on 02-26-2013

At Bartlett always to do our best to be on time, if not a little early, because we know your time is valuable. I am so glad you could notice the difference in your home-sometimes it just takes a little tweaking to make a huge difference! Thank you so much for your business and for taking the time to review us.

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MoneyPit326

Reviews: 2

Stand-up Company

Response to service request was timely, professional, courteous & friendly. Shannon was fantastic setting up the appointment to meet my schedule, Jerry, the technician, was professional, knowledgeable, fixed my furnace (yay heat!), fixed my whole house humidifier and showed me what I needed to know. Travis also came as requested to provide me a with an estimate on a new system, and I am was extremely happy with the service and the estimate, and the overall customer service and skill-sets of the company and their employees. I would recommend them to others. Thanks!

Bartlett Heating and Cooling, Inc. replied on 02-26-2013

We sure do appreciate all the compliments...our head is swelling so much we might not be able to get through your front door the next time! But we do truly appreciate your kind words and your willingness to refer us to others. Thank you :-)

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vbr190

Reviews: 2

Great Job

Jerry has been servicing our heating and air conditioning for a number of years and has always been extremely prompt, polite and very professional. I really can't say enough about the servoces provided by Bartlett. Shannon is excellent at managing appointments and ensuring that the service provided met expectations.

Bartlett Heating and Cooling, Inc. replied on 02-26-2013

Thank you-it has been our pleasure to work with you all these years! We appreciate your business.

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Rhonieh

Reviews: 1

Fast and courteous service!

I was pleased at how thorough yet fast the technician worked, without any "hard-sell." Great experience!

Bartlett Heating and Cooling, Inc. replied on 02-26-2013

Thank you!

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JW1891

Reviews: 1

Great and Quick Service

Bartlett came over the same day we called to give us an estimate. They arrived on time for every appointment and provided quick and excellent service overall. We would definitely hire them again and can highly recommend using their service.

Bartlett Heating and Cooling, Inc. replied on 02-26-2013

Thank you! We look forward to serving you in the future and appreciate you taking the time to review Bartlett.

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thatguy30342

Reviews: 5

Quick, Professional, and Thorough

Called them on a Friday afternoon when my furnance stopped working. They were there within an hour. Fixed the issue (after much required tinkering, parts, etc), and then were more than happy to wait around to speak with my home warranty company. Would use them again in a heart beat!

Bartlett Heating and Cooling, Inc. replied on 02-26-2013

Mechanical systems have a way of breaking down right before the weekend don't they? But that's OK because that is what we are here for! Thank you for calling Bartlett to repair your furnace. We look forward to hearing from you whenever you need us :-)

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davisjones16

Reviews: 1

Very Professional and Informative

I knew I had found a good company from the time I contacted them to set up an appointment. Service Technician, Chris Frais, was great!! He talked me through everything he was doing and was very professional.

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rkmiller

Reviews: 1

Wonderful!

bartlett heating and air is great. they offer high quality service and have wonderful staff who are easy to work with. we would recommend them to anyone!

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Christina1234

Reviews: 1

Excellent service time & time again!

I have been using Bartlett for 5 years now. Excellent service - consistent, reliable, professional. Chris F., the service technician, is equally outstanding!

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medsmyrna

Reviews: 1

Quality worth the price

Bartlett Heating and Air may not be the lowest quote, but they are worth their weight in gold! I've kept my H&A equipment under contract with them for 15 years. They are professional & courteous, respond timely and KNOW what they are doing. I recently purchased a new H&A system. Their quote wasn't the lowest price, but I stayed with them based on my history.

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Do you have hard wood floors or crown molding? A humidifier can help prevent cracking