We offer Energy Star complaint systems to save energy and lower your utlity bill. Bartlett has been promoting and installing ozone friendly Puron refrigerant systems for almost 20 years.
We recently switched our home and business contracts to Bartlett after we became dissatisfied with our old provider who was constantly trying to sell us unneeded equipment or questionable repairs. ... We've been really pleased with the switch. Anthony even had to return to finish our maintenance since there were padlocks on the power disconnects that we were not aware of. Our commercial units are on the roof. Evidently our old provider was cutting corners during their maintenance trips since there was no way to disconnect the power to the unit. Anthony returned with bolt cutters to remove the locks and replace them with our own and finish his inspection without charge. Above and beyond what we expected.VIEW MORE »VIEW LESS »
Jerry showed up right at 10am (my window was 10-12) and he quickly found the problem. Unfortunately he did not have the part on hand but said they would order it and have it ready to be installed by... the end of the week. He did hook up the AC so it will run until the part shows up which makes me happy. Very happy overall and can't wait to have it completely fixed. THANKS FOR SUCH GREAT SERVICE!VIEW MORE »VIEW LESS »
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Bartlett Heating and Air may not be the lowest quote, but they are worth their weight in gold! I've kept my H&A equipment under contract with them for 15 years. They are professional & courteous, respond timely and KNOW what they are doing. I recently purchased a new H&A system. Their quote wasn't the lowest price, but I stayed with them based on my history.
Posted: 1/02/2013 • Link to this review
Our furnace stopped heating, so we called Bartlett to schedule an appointment. They were able to quickly send someone to service the furnace. We were impressed with their tech, Jerry who was very polite, and patient in explaining to us the problem with the furnace, and providing us with recommendations on how to keep it in good working condition. We will definitely use them again for all our future HVAC maintenance needs. Thank you Bartlett for a great service at a great price.
Posted: 12/28/2012 • Link to this review
Bartlett has ALWAYS been great to us, extremely fair, great customer service, and great products. We have been a customer of their's for about 20 years now, and wouldn't even consider using another company. They make you feel like family.
Posted: 12/19/2012 • Link to this review
Thank you for the review. I hope you are enjoying your new upstairs duct system we just installed! We appreciate your business.
we've utilized Bartlett for years and have never had any issues with them. They did the HVAC work when we refinished our basement and check and/or service our units annually. We've had several different technicians in from them and they aare always friendly, professional and straightforward.
Posted: 12/04/2012 • Link to this review
Thank you! We appreciate your business :-)
We use Barlett for our home heating and air and just had an air purification system installed. They called before they came out and arrived at 10am. had everything done in 3 hours and didn't make a mess! The technicians were very professional, polite and did a great job. Always satisfied with their work...
Posted: 11/21/2012 • Link to this review
I know you are really going to enjoy you air purification system-it is the same one I have in my home and I love it! It will come in especially handy during the Atlanta spring. Thank you for your feedback and thank you for calling on Bartlett.
I had my Furnace and A/C replaced by Bartlett and was thoroughly impressed with the service. Every employee, from making appointments, sales, and installers, were extremely professional and really nice and understanding. I would recommend this company to any of my friends or family. This business, while big, still has that family-owned touch which makes choosing it worth while.
Posted: 11/19/2012 • Link to this review
Thank you for choosing Bartlett to provide your new heating and cooling system. It shouldn't be long before you start to see a decrease in your energy cost. We do feel like each one of our customers is just part of our extended family, so welcome to the Bartlett family!
Thank you! I am glad Bartlett could offer solutions for your home as well as your parents home.
Thank you for that! You are right-Dan is a great guy and he really does care about his customers. We appreciate your business :-)
The words honest and trustworthy are such a compliment. At Bartlett Heating and Cooling we do want to earn your business by earning your turst. Thank you for allowing us that opportunity. And although we may be a bit biased, we really do think our technicians are the best!
We always try to have your system restored within 24 hours-nobody wants to be uncomfortable in their own home! Thank you for the compliments-we really do care about our customers and want to do everything we can to make doing business with Bartlett a breeze.
Jerry is very meticulous and takes a lot of pride in his work. We appreciate your business and look forward to providing your future service!
Great! Glad we could get your system up and running quickly! We look forward to seeing you soon for the maintenance check.
I have used Bartlett for as long as they have been opened. Their office personnel is always professional and pleasant and they always call prior to their arrival giving me plenty of time to get home from work and meet them. Their staff is courteous and clean and explain exactly what they NEED to do. I have highly recommended them to neighbors and friends. On another note, their service agreement is a MUST have.
Posted: 11/08/2012 • Link to this review
Thank you especially for referring us to your friends and neighbors. It is always so flattering to gain a new customer via word of mouth from an existing customer. We will keep up the good work for you!