Bartlett Heating and Cooling, Inc.

5 star rating 92 Reviews

(770) 872-0340(770) 872-0340 View Website »

972 Atlanta Road SoutheastMarietta, GA 30060

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Business overview

Service Area

  • Acworth
  • Brookhaven
  • Buckhead
  • Cobb County
  • Downtown
  • Dunwoody
  • Kennesaw
  • Marietta
  • Midtown
  • North Atlanta
  • Roswell
  • Sandy Springs
  • Smyrna
  • VA Highland/Morningside
  • Vinings
  • Woodstock

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Green Credentials

We offer Energy Star complaint systems to save energy and lower your utlity bill. Bartlett has been promoting and installing ozone friendly Puron refrigerant systems for almost 20 years.

Reviews

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Happy New Customer, 1/04/2016

We recently switched our home and business contracts to Bartlett after we became dissatisfied with our old provider who was constantly trying to sell us unneeded equipment or questionable repairs. ... We've been really pleased with the switch. Anthony even had to return to finish our maintenance since there were padlocks on the power disconnects that we were not aware of. Our commercial units are on the roof. Evidently our old provider was cutting corners during their maintenance trips since there was no way to disconnect the power to the unit. Anthony returned with bolt cutters to remove the locks and replace them with our own and finish his inspection without charge. Above and beyond what we expected.

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Great Service and Response, 7/28/2015

Jerry showed up right at 10am (my window was 10-12) and he quickly found the problem. Unfortunately he did not have the part on hand but said they would order it and have it ready to be installed by... the end of the week. He did hook up the AC so it will run until the part shows up which makes me happy. Very happy overall and can't wait to have it completely fixed. THANKS FOR SUCH GREAT SERVICE!

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Displaying 31-45 of 92

Reviews

Bartlett Heating and Cooling, Inc. - Marietta, GA -  Christina1234

Reviews: 1

Excellent service time & time again!

I have been using Bartlett for 5 years now. Excellent service - consistent, reliable, professional. Chris F., the service technician, is equally outstanding!

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  medsmyrna

Reviews: 1

Quality worth the price

Bartlett Heating and Air may not be the lowest quote, but they are worth their weight in gold! I've kept my H&A equipment under contract with them for 15 years. They are professional & courteous, respond timely and KNOW what they are doing. I recently purchased a new H&A system. Their quote wasn't the lowest price, but I stayed with them based on my history.

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  faye28

Reviews: 1

Great and Prompt Service

Our furnace stopped heating, so we called Bartlett to schedule an appointment. They were able to quickly send someone to service the furnace. We were impressed with their tech, Jerry who was very polite, and patient in explaining to us the problem with the furnace, and providing us with recommendations on how to keep it in good working condition. We will definitely use them again for all our future HVAC maintenance needs. Thank you Bartlett for a great service at a great price.

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  KarenButcher

Reviews: 1

So Glad We Use Bartlett Heating & Cooling

Bartlett has ALWAYS been great to us, extremely fair, great customer service, and great products. We have been a customer of their's for about 20 years now, and wouldn't even consider using another company. They make you feel like family.

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Bartlett Heating and Cooling, Inc. - Marietta, GA -  The_Lords

Reviews: 1

Good Honest Heating and Air Guys

Bartlett has always done a quality job for a fair price for us. They've been servicing our heating and air for the past 2 years. They installed a new Carrier AC system for us last year.

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Bartlett Heating and Cooling, Inc. replied on 12/17/2012

Thank you for the review. I hope you are enjoying your new upstairs duct system we just installed! We appreciate your business.

Bartlett Heating and Cooling, Inc. - Marietta, GA -  reed3802

Reviews: 2

Honest & Reliable

we've utilized Bartlett for years and have never had any issues with them. They did the HVAC work when we refinished our basement and check and/or service our units annually. We've had several different technicians in from them and they aare always friendly, professional and straightforward.

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Bartlett Heating and Cooling, Inc. replied on 12/17/2012

Thank you! We appreciate your business :-)

Bartlett Heating and Cooling, Inc. - Marietta, GA -  StevieCPA

Reviews: 1

Fast and Reliable!

We use Barlett for our home heating and air and just had an air purification system installed. They called before they came out and arrived at 10am. had everything done in 3 hours and didn't make a mess! The technicians were very professional, polite and did a great job. Always satisfied with their work...

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Bartlett Heating and Cooling, Inc. replied on 11/27/2012

I know you are really going to enjoy you air purification system-it is the same one I have in my home and I love it! It will come in especially handy during the Atlanta spring. Thank you for your feedback and thank you for calling on Bartlett.

Bartlett Heating and Cooling, Inc. - Marietta, GA -  SRH30064

Reviews: 1

Great Family Owned Business

I had my Furnace and A/C replaced by Bartlett and was thoroughly impressed with the service. Every employee, from making appointments, sales, and installers, were extremely professional and really nice and understanding. I would recommend this company to any of my friends or family. This business, while big, still has that family-owned touch which makes choosing it worth while.

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Bartlett Heating and Cooling, Inc. replied on 11/27/2012

Thank you for choosing Bartlett to provide your new heating and cooling system. It shouldn't be long before you start to see a decrease in your energy cost. We do feel like each one of our customers is just part of our extended family, so welcome to the Bartlett family!

Bartlett Heating and Cooling, Inc. - Marietta, GA -  laynhose1

Reviews: 1

Best overall experience!

They were ontime, professional and really understood my heating and air situation and had the right solutuion for my household. My parents use them now and are very pleased as well.

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Bartlett Heating and Cooling, Inc. replied on 11/27/2012

Thank you! I am glad Bartlett could offer solutions for your home as well as your parents home.

Bartlett Heating and Cooling, Inc. - Marietta, GA -  tbone9004

Reviews: 1

Great Business

I have personally got to know the owner and he is a great guy. Real honest and he actually cares about his customers. That is why I will only do business with Bartlett Heating and Cooling. Thanks!

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Bartlett Heating and Cooling, Inc. replied on 11/27/2012

Thank you for that! You are right-Dan is a great guy and he really does care about his customers. We appreciate your business :-)

Bartlett Heating and Cooling, Inc. - Marietta, GA -  einnim

Reviews: 1

All Around Best

All around best in field; honest, trustworthy. Always receive service as required. Very friendly technicians. Thanks Bartlett.

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Bartlett Heating and Cooling, Inc. replied on 11/27/2012

The words honest and trustworthy are such a compliment. At Bartlett Heating and Cooling we do want to earn your business by earning your turst. Thank you for allowing us that opportunity. And although we may be a bit biased, we really do think our technicians are the best!

Bartlett Heating and Cooling, Inc. - Marietta, GA -  Matlas93

Reviews: 1

Best in Atlanta

Bartlett is a family owned business and always great to work with! Anytime I have an issue, they are there within 24 hours! Shannon & Amy are very concerned with the customer & their needs. Highly recommend

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Bartlett Heating and Cooling, Inc. replied on 11/27/2012

We always try to have your system restored within 24 hours-nobody wants to be uncomfortable in their own home! Thank you for the compliments-we really do care about our customers and want to do everything we can to make doing business with Bartlett a breeze.

Bartlett Heating and Cooling, Inc. - Marietta, GA -  ghc1943

Reviews: 1

Best service in town.

Jerry is a great technician. He has been doing my house for years.He is very professional and make sure everything is in working order before he leaves. Never a mess when he complete the job.

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Bartlett Heating and Cooling, Inc. replied on 11/27/2012

Jerry is very meticulous and takes a lot of pride in his work. We appreciate your business and look forward to providing your future service!

Bartlett Heating and Cooling, Inc. - Marietta, GA -  sniper

Reviews: 1

best AC service

Great service affordable price. had my ac condenser replaced and running again in no time.I also signed up for the maintenance plan. I highly recommend them.

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Bartlett Heating and Cooling, Inc. replied on 11/27/2012

Great! Glad we could get your system up and running quickly! We look forward to seeing you soon for the maintenance check.

Bartlett Heating and Cooling, Inc. - Marietta, GA -  Janiek

Reviews: 1

Best all around HVAC

I have used Bartlett for as long as they have been opened. Their office personnel is always professional and pleasant and they always call prior to their arrival giving me plenty of time to get home from work and meet them. Their staff is courteous and clean and explain exactly what they NEED to do. I have highly recommended them to neighbors and friends. On another note, their service agreement is a MUST have.

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Bartlett Heating and Cooling, Inc. replied on 11/15/2012

Thank you especially for referring us to your friends and neighbors. It is always so flattering to gain a new customer via word of mouth from an existing customer. We will keep up the good work for you!

Photos

Album: Maintenance Matters
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Dirty evaporator coil