Bartlett Heating and Cooling, Inc.

(770) 872-0340 www.callbartlett.com »

972 Atlanta Road SEMarietta, GA 30060   map »

Business overview

Service Area

  • Acworth
  • Buckhead
  • Cobb County
  • Douglas/Paulding County
  • Downtown
  • Dunwoody
  • Kennesaw
  • Marietta
  • Midtown
  • Roswell
  • Sandy Springs
  • Smyrna
  • VA Highland/Morningside
  • Woodstock

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Green Credentials

We offer Energy Star complaint systems to save energy and lower your utlity bill. Bartlett has been promoting and installing ozone friendly Puron refrigerant systems for almost 20 years.

Reviews

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Superb Company, 12/09/2014

My husband and I recently switched HVAC companies and happily found Bartlett Heating and Cooling. Shannon Bartlett answered my initial phone call inquiring about prices and contracts, and she easily... answered my questions and convinced me why Bartlett was our choice. Between my initial phone call and December 8, the scheduled service date, Bartlett kept me updated with helpful email and phone call reminders. On December 8 before Jerry Jenkins, Bartlett's technician for our area arrived, Denise called to alert us he would be arriving within 30-40 minutes. Jerry showed-up on time to service our furnace and spent time with both my husband and me explaining what he did, giving us heating tips, and re-orienting the louvers in several heating vents for better heat distribution. Jerry is a thorough professional and now is our recommended HVAC technician, and Bartlett Heating and Cooling is our new HVAC company. Not only does this company answer the phone, but also it provides efficient, quality, professional service. Kudos to Bartlett and to Jerry! My husband and I look forward to his May 2015 visit to service our A/C and to a long relationship with Bartlett Heating and Cooling.

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Great Experience, 2/17/2014

This was our first time using Bartlett and we were very satisfied. They were on time, courteous, honest, quick, and affordable. They diagnosed our problem quickly and resolved it.

Displaying 31-45 of 87

Reviews

reed3802

Reviews: 2

Honest & Reliable

we've utilized Bartlett for years and have never had any issues with them. They did the HVAC work when we refinished our basement and check and/or service our units annually. We've had several different technicians in from them and they aare always friendly, professional and straightforward.

Bartlett Heating and Cooling, Inc. replied on 12-17-2012

Thank you! We appreciate your business :-)

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StevieCPA

Reviews: 1

Fast and Reliable!

We use Barlett for our home heating and air and just had an air purification system installed. They called before they came out and arrived at 10am. had everything done in 3 hours and didn't make a mess! The technicians were very professional, polite and did a great job. Always satisfied with their work...

Bartlett Heating and Cooling, Inc. replied on 11-27-2012

I know you are really going to enjoy you air purification system-it is the same one I have in my home and I love it! It will come in especially handy during the Atlanta spring. Thank you for your feedback and thank you for calling on Bartlett.

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SRH30064

Reviews: 1

Great Family Owned Business

I had my Furnace and A/C replaced by Bartlett and was thoroughly impressed with the service. Every employee, from making appointments, sales, and installers, were extremely professional and really nice and understanding. I would recommend this company to any of my friends or family. This business, while big, still has that family-owned touch which makes choosing it worth while.

Bartlett Heating and Cooling, Inc. replied on 11-27-2012

Thank you for choosing Bartlett to provide your new heating and cooling system. It shouldn't be long before you start to see a decrease in your energy cost. We do feel like each one of our customers is just part of our extended family, so welcome to the Bartlett family!

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laynhose1

Reviews: 1

Best overall experience!

They were ontime, professional and really understood my heating and air situation and had the right solutuion for my household. My parents use them now and are very pleased as well.

Bartlett Heating and Cooling, Inc. replied on 11-27-2012

Thank you! I am glad Bartlett could offer solutions for your home as well as your parents home.

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einnim

Reviews: 1

All Around Best

All around best in field; honest, trustworthy. Always receive service as required. Very friendly technicians. Thanks Bartlett.

Bartlett Heating and Cooling, Inc. replied on 11-27-2012

The words honest and trustworthy are such a compliment. At Bartlett Heating and Cooling we do want to earn your business by earning your turst. Thank you for allowing us that opportunity. And although we may be a bit biased, we really do think our technicians are the best!

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tbone9004

Reviews: 1

Great Business

I have personally got to know the owner and he is a great guy. Real honest and he actually cares about his customers. That is why I will only do business with Bartlett Heating and Cooling. Thanks!

Bartlett Heating and Cooling, Inc. replied on 11-27-2012

Thank you for that! You are right-Dan is a great guy and he really does care about his customers. We appreciate your business :-)

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Matlas93

Reviews: 1

Best in Atlanta

Bartlett is a family owned business and always great to work with! Anytime I have an issue, they are there within 24 hours! Shannon & Amy are very concerned with the customer & their needs. Highly recommend

Bartlett Heating and Cooling, Inc. replied on 11-27-2012

We always try to have your system restored within 24 hours-nobody wants to be uncomfortable in their own home! Thank you for the compliments-we really do care about our customers and want to do everything we can to make doing business with Bartlett a breeze.

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ghc1943

Reviews: 1

Best service in town.

Jerry is a great technician. He has been doing my house for years.He is very professional and make sure everything is in working order before he leaves. Never a mess when he complete the job.

Bartlett Heating and Cooling, Inc. replied on 11-27-2012

Jerry is very meticulous and takes a lot of pride in his work. We appreciate your business and look forward to providing your future service!

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sniper

Reviews: 1

best AC service

Great service affordable price. had my ac condenser replaced and running again in no time.I also signed up for the maintenance plan. I highly recommend them.

Bartlett Heating and Cooling, Inc. replied on 11-27-2012

Great! Glad we could get your system up and running quickly! We look forward to seeing you soon for the maintenance check.

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Janiek

Reviews: 1

Best all around HVAC

I have used Bartlett for as long as they have been opened. Their office personnel is always professional and pleasant and they always call prior to their arrival giving me plenty of time to get home from work and meet them. Their staff is courteous and clean and explain exactly what they NEED to do. I have highly recommended them to neighbors and friends. On another note, their service agreement is a MUST have.

Bartlett Heating and Cooling, Inc. replied on 11-15-2012

Thank you especially for referring us to your friends and neighbors. It is always so flattering to gain a new customer via word of mouth from an existing customer. We will keep up the good work for you!

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LifeChiro

Reviews: 1

Highly Recommend

I was highly impressed by their professionalism and expertise. They came out the same day I called and checked all AC units. We had a unit it the attic that became clogged and started to leak. Bartlett was able to fix the problem within an hour and installed a device to prevent it from happening again. We will continue to use Bartlett Heating and Cooling and recommend them to anyone in the area.

Bartlett Heating and Cooling, Inc. replied on 11-15-2012

Thank you! At Bartlett we try to not only repair the existing problem but to also offer preventitive measures as well. We know a water leak can cause a lot of headaches and damage so Bartlett has a tool box full of solutions, like the one at your home. If there is ever another water leak, your system should shut down, alerting you that there is a problem, while also preventing the system from producing more water. Thank you for calling Bartlett and for the positive review! Here's to no more water leaks!

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Cobrab41

Reviews: 1

Fast service at a fair price.

Fast service at fair a d reasonable rates. I called for heat service and the problem was handled the same day. I would recommend to friends and family.

Bartlett Heating and Cooling, Inc. replied on 11-15-2012

At Bartlett always strive to provide same day service-we know how uncomfortable it can be when your heating or cooling system is not working! Thank you for calling us and reviewing us.

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csettle

Reviews: 1

Best HVAC Company in Atlanta!

Bartlett has always gone above and beyond to resolve any HVAC issues I have had over the years. They are real experts in their field, fast to service and always been priced their services fairly. I recently had a major issue with my system and Rob went above and beyond to get my situation resolved with the manufacturer. Don't look any further for any other company, Bartlett is the best in the business!

Bartlett Heating and Cooling, Inc. replied on 11-15-2012

I'm so glad we were able to resolve the issue with your system. We always stand behind our service and do everything we can to make your home comfortable and hassle free! I know Rob worked hard on this one and we all thank you for allowing us the opportunity to resolve the issue.

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rabun1

Reviews: 1

Very pleased with service.

I have been with Bartlett Heating & Air for 37 years. They are very dependable and professional. I have and would refer friends to them.

Bartlett Heating and Cooling, Inc. replied on 10-30-2012

Sounds like you have been with us since day 1! Thank you so much for your loyalty to us!

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iconography

Reviews: 4

Great service with great integrity

I was very impressed with Barlett Heating & Cooling. They replaced the very specialized heat pump in my parent's townhome, as well as the plenum above it. During each service call (there was more than one because of the nature of the job and the fact that I kept calling them to do other work because their initial service was upstanding), they were very respectful of my parents' home and were as neat as they would be in their own homes. All were fit with booties and protected the floor on the route between the front door and the service destination within the townhome. And when they did forget to do one of the tasks that had been requested,, it was a non-issue: I just called them up and in a call that took just a few seconds, was told that they would send someone out the next day to finish. All of their work was neat and complete. And they communicated extremely well. They were also very considerate of my parents. And their service was at a very good cost, but I felt that we received top-of-the-line service. I will definitely use them in the future. Particularly Travis and Shannon were fantastic.

Bartlett Heating and Cooling, Inc. replied on 10-30-2012

Yes, your parents do have very unique equipment and I am so glad you gave Bartlett the opportunity to help with that! Thank you for all of the compliments-it is so nice to hear. We will continue to work hard to try to impress with each service we provide. And thank you for taking the time to review us.

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Do you have hard wood floors or crown molding? A humidifier can help prevent cracking