We offer Energy Star complaint systems to save energy and lower your utlity bill. Bartlett has been promoting and installing ozone friendly Puron refrigerant systems for almost 20 years.
These guys are just totally awesome. Not only did I get the junk system tore out of my basement and replaced when they found other issues 2 small leaks in a water line they fixed it also. These guys... go above and beyond expectations. Anyone who needs any HVAC work done these guys are AWESOME!VIEW MORE »VIEW LESS »
Great Service!!! from Randy salesperson,Installation was AWESOME , Ladies in front very nice and great troubleshooters,Just AWESOME, Honest Company
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Being a former Marine you tend to recognize professionalism and dedication to service,and Bartlett Heating & Cooling is just that! they were on time(big plus)and the fleet vehicle looked clean and well kept.The technician(Jerry)was very knowledgable and had the right tools to do the job right. I would recommend this company to my friends.
Let me say first, from all of us at Bartlett, THANK YOU for serving our country...that is true "dedication to service"! It is our pleasure to provide you with our service. Thank you for taking the time to write in and let us know that we, and Jerry, are doing what we set out to do each day. We really appreciate your business!
Bartlett Heating & Cooling has serviced our home for nearly 7 years. We just had our HVAC unit replaced, and could not have asked for better service. Big props to Jerry, the service tech who is fantastic. As well as Travis, and the two fellas who installed the unit. Thanks for a job well done!
Thank you Mrs. P! Jerry is fantastic, as is Travis, Tyler and Brent. We are so fortunate to have them working with us everyday. And so fortunate to have customers like you to do business with. You selected a great new Carrier system and I know it will provide many years of comfort and lower utility bills! Thank you again.
Jerry was my representative from Bartlett Heating and Cooling, Inc. He was extremely professional, patient with my questions, thorough with pictures explaining every step he took in doing proper repair work, as well as fast and efficient in assuring I would be safe in the future where problems could occur.
I am so glad Bartlett popped up and grabbed your attention! Your review is so nice and we will work hard to make each visit as good as this one. And when the cold weather rolls through again (in many months), at least you know you are ready to fire up the furnace :-). Thank you for calling Bartlett!
We have a very hard to service unit. After having 4-5 other companies come to fix our issue, Bartlett was the only company that could. Chris was our tech and hope to have him the next time we need service.
Hooray! I am so glad Chris was able to get your issue resolved-we are lucky because Chris always rises to the occasion and takes a lot of pride in being able to solve especially tricky systems. All of our technicians receive continual training so that they can be well prepared to take on any challenge, but we will be more than happy to send Chris to you each time (just let us know your preference when you call in for service)! Thank you for calling on Bartlett.
My husband and I started using Bartlett in 2010 and they have NOT disappointed! They are all friendly and get the job done! What else can you ask for. Their communication is great and we could not be more pleased. Thank you!
My wife and I had been considering replacing the upstairs furnace and air conditioning units for a few years. We had previously used Bartlett to install a new unit, shortly after moving into our home, to increase the efficiency and to supply the HVAC needs for our finished basement. The installed unit has worked great and we have had excellent customer service as the need has arisen. So naturally, we considered Bartlett for the installation of a new unit for the upstairs portion of our home. We couldn't be happier with the unit, service we received, and customer care after our purchase. We would and have recommended Bartlett HVAC numerous times to our friends who have needed HVAC support. You won't find a more professional and customer service oriented company in Atlanta. Thanks Bartlett!!
Well thank you for the glowing review as well as your continued patronage to Bartlett. I hope this summer will provide you not only a very comfortable home, but also lower utilities bills with your new high efficiency system upstairs! We really appreciate your business and the referrals of Bartlett to your friends :-)
I have been a customer for 2 years and think they are the best at what they do. We had an issue with our a/c and I called on a Sunday. The on-call technician called me within 30 minutes and came to our house at 7:00 p.m. that night to resolve our issue. He explained the situation in detail and was competent and professional. I highly recommend this company for your concerns. These guys are the best!
I am so glad we were able to get out to you so quickly! We try to have a fast response time because we know that it never makes for a good weekend when your heating or cooling system goes down. Thank you for calling on Bartlett and thank you for taking the time to review us online :-)
Bartlett Heating and air is superb. I have used them for about 10 years and they are honest and efficient. It is great to have capable people people you can trust. They assign you a specific technician and that's the one they always send out, which is nice. Highly recommended. Wouldn't use anyone else.
Thank you! We do try to make sure the same technician comes out each time you. Not only do our customers like it, but also the techs really like getting to see familiar faces and having the ability to build a better rapport with you. We really appreciate your business and that you took the time to review us.
We've had a contract with Bartlett for over ten years and they have always provided the very best in service on every level, from maintenance and repair to customer service. Their technicians are unfailingly polite and knowledgeable; even the schedulers are excellent! I've recommended Bartlett to neighbors who have also become customers for years.
Thank you so much for taking the time to review us. And thank you for referring your neighbors to Bartlett-it is always a feather in our cap to hear from a new customer that was referred by an existing customer. We will work hard to make sure each experience you have with Bartlett is 5 star worthy!!
I have used Bartlett Heating and Cooling Co. for over 20 years. It is a pleasure to deal with a family-owned business of good, honest people who do a great job and are kind and trustworthy.
20 years...wow and thank you! Thank you for your kind words about Bartlett :-). It is truly our pleasure to have such great customers we get to work with each day. We really do appreciate that you have allowed Bartlett to provide your heating and cooling service for the past 20 years. We will work hard to earn another 20 years!
The fan on my heating system stopped working. I had purchased a service agreement on my system from Bartlett at the time I first had work done by them. They came out the next day, promptly found the problem bad capacitor, fixed it, rechecked the whole system and installed a new filter for only $101. I think the price was very reasonable and service was excellent.
Thank you for taking the time to review! We really do appreciate your compliments and your business!
I'm in my second year with Barlett and their maintenance program. I've never been disappointed with the their service from the initial contact to each one of the technican's that have serviced my units. They are truely focused on the customer and providing great service.
Thank you for taking the time to review Bartlett. We will work hard with each visit to make sure you are never disappointed with our service. We all love our job and it is icing on the cake to receive complimentary reviews such as yours! Thank you again.
Bartlett heating and cooling has been servicing my house for 20 years and has done a great job keeping my units running and in proper maintenance. The staff is knowledgable with their products and equiptments with the intention of suggesting whether certain parts of the units need attention immediately or "it can wait". Bartlett heating and cooling value their staff to be friendly and courteous to the customers new or old, so a big KUDOS to them.
It is so great to work with customers who have used us for so long...and 20 years is a long time! We do try to let you know our professional opinion on what items need to be addressed right away, and what items can wait a bit longer. I am glad we are hitting our mark! Thank you so much for allowing Bartlett to provide your heating and cooling service for 20 years. We look forward to another 20+!!
Had a problem with my furnace. They came right out, gave me a couple of options. The technician was able to get it going but said I needed to begin budgeting for a new unit. Will probably have them do it next year.
Bartlett called me within 12 hours of my online request. The technician that came to my house was cheerful, efficient, and willing to explain exactly what he was doing, step by step. He offered a service contract, but was not pushy with it, and given the quality of his work I will consider it in the future. The technician wore booties over his shoes to keep the floor clean, and he double checked other areas of my HVAC free of charge. After a very fair bill was paid, he produced an itemized (clearly printed)receipt for services and gave me some recommendations for things to look for in the next few months considering the age of my HVAC..all things that I could take care of on my own. 2 days later I received a pleasant "thank you" letter in the mail from the company. This is the kind of service that everyone claims to provide, but nobody ever does..except, apparently, Bartlett. After 6 years in my home I've finally found the heating and AC people that I will use all the time.
Thank you for calling on Bartlett and giving us this opportunity to be your "heating and AC people"! We look forward to proving your HVAC service for many years to come :-)