I have been ripped off by the BEALS AUTO. I took my car in for repairs and while it was there the shop stoled my transmission cooler. My Front Grill to my auto was also damaged. I have called this shop several times and they REFUSE TO REPLACE THE STOLEN TRANSMISSION COOLER or replace the broken grill. The shop refuse to forward my complaint to the shop's owner. I spoke to the shop's manager-Wayne-who is very rude and lied telling me he is the owner of Beals Auto Shop. Even through Wayne has spoken to several of my witnesses that stated to him-the Transmission Cooler was on my auto before it came to BEALS Auto shop and also the grill was ok-not broken. This so-called BEALS manager was given proof that I paid for and had installed a good Transmission Cooler on my auto. THIS SHOP NEEDS TO BE ACCOUNTABLE FOR MY AUTO'S DAMAGED WHILE IN THEIR SHOP. THEY ARE STEALING FROM THEIR CUSTOMERS AND THIS IS NOT RIGHT. I will be reporting them to all the Better Business Bureas in hopes other customers can avoid this problem.
Posted: 4/18/2007 • Last edited: 1/02/2008 • Link to this review