We used the BeardedBanker (Jim Harvey) to purchase our first home a month ago. The process was smooth, seamless, and overall outstanding. Jim took the time to respond to my initial phone call within 10 minutes. He then spent 45 minutes with me walking through the entire process and set expectations of what was going to happen, when it was going to happen, and provided all the contact information that I needed. Throughout the process Jim was proactive, very responsive, and detailed everything down a T for our loan. Beyond that, Jim took the time to attend our closing which proved highly beneficial as it helped clear up some confusing accounting by both sides (foreclosed home purchase through FannieMae) and got us all settled and helped explain the finer points of everything going on at the closing. Jim's exceptional customer service did not stop there! He took another opportunity to show his personality and sent us a mailing stamp with our new address. I couldn't be happier with how everything turned out. Thank you Jim!
Area Marietta, GA
Date April 2016
Posted: 6/29/2016 • Link to this review
Jim helped make the purchase of a house a simple process. He walked us through the finance portion of the purchase and answered or found the answer to any questions we had. He even took the time to answer questions we hadn't thought to ask. He is willing to work after business hours to make sure all needs are met, because he truly cares for this clients. Overall a wonderful experience!
Posted: 4/07/2016 • Link to this review
After dealing with two other brookers, I found Jim. My situation was not an easy one. I'm Dyslexic and do not own a printer,fax machine or a copier. Jim made the whole process seamless . We went through a couple of houses finally finding the right one, over budget of course but somehow Jim made it work. He's caring, kind and simply a pleasure to be around. I would HIGHLY recommend him. Jim's the man!
Posted: 3/01/2016 • Link to this review
What a great experience working with Jim Harvey, The BeardedBanker for our mortgage! Jim was readily available to answer questions and guide us through the process, seamlessly. We were treated like we were his only clients -- what great personalized service we received! Obviously an experienced mortgage broker as he anticipated every need and provided every explanation to our satisfaction. This was truly the smoothest real estate mortgage transaction we have ever experienced. I would highly recommend Jim, The BeardedBanker, for all my friends and family.
Posted: 2/07/2016 • Link to this review
I tried to refinance my home loan several times without success before being referred to Jim Harvey by a friend. Not only did I finally refinance the loan, but I was absolutely shocked at how easy the process was. Jim was helpful, easy to work with, and I was kept informed of everything along the way. Highly recommended!
Posted: 10/26/2015 • Link to this review
Jim was referred to me by a family member which was very happy with his service. I was looking to refinance my house and Jim made the whole process to go super smooth - with little paperwork, great rates and an outstanding closing! I will definitely pass his information along.
Posted: 10/20/2015 • Link to this review
I first got to know Jim socially over 10 year ago. Since then Jim has helped me, my family, and friends with a number of new mortgage and refinance transactions. I highly recommend Jim's services. He is able to see the big picture and understand my personal focus on the importance of the details. During the months Jim and I worked together leading up to this most recent transaction, he was very responsive and made himself available around the clock. I understand that, industry wide, the loan Underwriting verification process has become onerous even for well qualified applicants. With that said, Jim worked very hard to ensure that everything went smooth. Jim's support team was also very customer focused and overall responsive. They obviously subscribe to Jim's customer focused attitude. Be sure to talk with Jim Harvey before you get a new loan or refinance!
Posted: 10/01/2015 • Link to this review
Jim is the best in town, hands down... this was our first time applying for a mortgage and we couldn't be any happier.Jim gave us the best rates, and the most professional and easy process i've heard of. I have so many friends the told us , how mortgage process was stressful , but was not the experience we had with Jim. Highly, highly recommend.
Posted: 7/27/2015 • Link to this review
Before we met Jim Harvey, I felt like I was drowning in information. He has the ability to make everything easy to understand, and make you feel confident in any decision you make. It took a couple years from the time that we first started looking to buy a home to when we were actually able to make the purchase, and Jim was there every step of the way. He is extremely knowledgeable, patient, and an absolute pleasure to work with!
Posted: 6/11/2015 • Link to this review
This was our second time working with Jim (The Bearded Banker) on a home refinance. Both times, Jim has proven to be honest, up-front and extremely thorough from start to finish. He helped us to get the best possible deal for our refinance, was available to answer questions or address any concerns in a very timely manner and made the entire process simple and painless! We will certainly use him again and would highly recommend him if you're looking for a mortgage broker that has your best interests in mind.
Posted: 2/23/2015 • Link to this review
I have used Jim for 4 real estate transactions.The new world of mortgages is confusing and ridiculously overregulated. Jim and the Banksouth team do a great job navigating through all the mortgage garbage to get the job done. You should use him.
Posted: 11/24/2014 • Last edited: 11/30/2014 • Link to this review
I refinanced mortgages in 2007 and 2013 and have since recommended Jim to a half dozen family and friends who have obtained mortgages through Jim. He's communicative, responsive, conscientious and offers competitive rates. Look no further this is the guy you want to go with!!!
Posted: 11/12/2014 • Link to this review
Found Jim the bearded banker on Kudzu review. Got quotes fri 3-4 different companies including some of the larger banking institutions. Jim was hands down the most friendly and helpful along with having very comparable rates. He'll walk you through the entire process and help with anything he can. Definitely recommend giving Jim Harvey a call!!!
Posted: 10/30/2014 • Link to this review
Jim Harvey & the Bank South Team exceeded all of my expectations in providing the mortgage for my recent home purchase. Jim is very knowledgeable and experienced. He took the extra time to answer my many questions and was a pleasure to work with. Jim & the whole Bank South Mortgage team were also very flexible in helping to achieve an aggressive closing date. I highly recommend Jim and will turn to him first for any future mortgage needs I may have.
Posted: 8/14/2014 • Link to this review
2013, 2014, 2015, 2016