They treat you like you are bothering them when you call and are VERY unprofessional. Bill Beck, the owner is an absentee insurance agent who is never available and leaves his incompetent, unfriendly office staff to handle everything. Horrible customer service - we are searching for a new agency that cares about their customers. Our advice - look elsewhere for your insurance needs!
Posted: 7/10/2015 • Link to this review
The staff is highly professional. If you call during regular business hours, a person actually picks up the phone! They call back with answers the same day. We have been with the Beck Agency for over 10 years and have had consistent customer service the entire time.
Posted: 11/12/2007 • Last edited: 1/02/2008 • Link to this review