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BellSouth

(404) 541-6502

754 Peachtree Street NEAtlanta, GA 30308 map »

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Business overview

Kudzu's "Best Of" Winner

2012

Reviews

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They can improve, 10/08/2009

I used their phone and internet. They came out to fix the internet fairly quickly, but I should not have to call them every week. They need to improve their service.


Fair phone but lousy customer service and slow int, 12/23/2008

Once again AT&T messes things up. Was fair when Bellsouth but now Phone service, internet connection and customer service lousy. One phone line scratchy when it rains and the other just goes out... along with internet. I had AT&T come out to try and speed up connection and they said download speeds over 4 meg but upload speed restriction was the cause for my complaints. No Fair!! The only good thing about my internet connection is the static IP but not worth tolerating at all. Much rather have a solid connection than static IP. Ordered Comcast today. I CAN'T WAIT!!! I will have 3 phone lines. Fax line, Soild internet connection and great TV Package for 1/2 the price of this over priced AT&T BS. Get it together AT&T!!!!

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Displaying 1-10 of 10

Reviews

lilecorin

Reviews: 4

They can improve

I used their phone and internet. They came out to fix the internet fairly quickly, but I should not have to call them every week. They need to improve their service.

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Beech2000

Reviews: 10

Fair phone but lousy customer service and slow int

Once again AT&T messes things up. Was fair when Bellsouth but now Phone service, internet connection and customer service lousy. One phone line scratchy when it rains and the other just goes out along with internet. I had AT&T come out to try and speed up connection and they said download speeds over 4 meg but upload speed restriction was the cause for my complaints. No Fair!! The only good thing about my internet connection is the static IP but not worth tolerating at all. Much rather have a solid connection than static IP. Ordered Comcast today. I CAN'T WAIT!!! I will have 3 phone lines. Fax line, Soild internet connection and great TV Package for 1/2 the price of this over priced AT&T BS. Get it together AT&T!!!!

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Reviewer80

Reviews: 47

Overpriced and lousy customer service

Phone service was ok, if overpriced. Internet was a chaotic MESS. Customer service was rude and condescending and forced me into switching to Comcast.

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jowillia

Reviews: 2

A hundred years of experience

Bell south is the big boy on the block, they have the technology, the knowhow, and the people to make any data system more efficient and more reliable, why go anywhere else.

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jobrien

Reviews: 16

It's a phone company. Need I say more...

While I have had most of my issues resolved in the past, their customer service still leaves something to be desired. While operating nearly in a monopoly capacity, it's hard to ditch them when they are really the only gig in town and anyone else leases their lines from them too. I just wish I could get rid of my home phone and keep my DSL, but no....

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BeardedDragon

Reviews: 259

bellsouth

We use their internet and phone services. When phone lines were down, it usually took them a day to fix it. All the service calls were answered in a timely manner so far.

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GMoney

Reviews: 98

Service is so so

The reliability of the DSL connection has been OK. Have had problems with the DNS, connection drops, and sometimes speed. The best part about it is the price so that is what keeps me with them. Not quite ready to do over-the-top VOIP so willing to spend a little more for phone. Haven't tried the cable voice yet though.

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webdrgraphics

Reviews: 225

slow connection

I dislike this companies service. looking for others. DSL is not fast as advertised. The fees are through the roof. Bellsouth bought cingular but you cant bundle internet and cellphone??

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travismac

Reviews: 11

Awful to deal with

I signed up for a sat tv/dsl package, when DirectTV was unable to deliver they went ahead and cancelled the DSL for me. They did not however tell me that they would charge my card $200 for absolutely NO SERVICE!! very uncooperative customer service agents/managers. BEWARE!

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Ellen99

Reviews: 10

Merchant Review

Good for a land line. No major complaints.

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