My doctor sent request to this place and it sent pre-authoriaztion to insurance company, and promised to contact me after approved. However when approval letter came in, it just sit there not processed. Wasted me 4 days. The process should only take 1-2 days. To get image CD has similar story. Called and and was told it should be ready by 10/15. However when I went there on 10/16 at lunch time (and thought this time it should be easy), I was told it's not ready, and need 5 minutes. I waited and waited and every 10 minutes I had Sarah's word "it's in processing. Wait for 5 more minutes", 5 minutes turned to 45 minutes and still nothing. Had to leave and go there again after couple of hours. A waste of time.
Posted: 10/17/2013 • Link to this review