Benjamin Franklin Plumbing

5 star rating 25 Reviews

(480) 428-2450(480) 428-2450 View Website »

Reviews

  • Benjamin Franklin Plumbing - Gilbert, AZ -  Customer85234

    Reviews: 1

    BEWARE! LABOR $200 PER HOUR!??!
    Customer85234 (1 review)
    5/24/2011

    Watch out for their pricing! -- Be sure you understand exactly what you are signing up for. They charged $2300 for a job that took ll man hours (including 4 by a junior assistant). Parts were maybe $100, so the labor charge was $200 per hour??!! I know this includes some overhead and profit, but in my opinion this is a ridiculous and unfair charge. Unfortunately, I was not there to negotiate, and the estimate was approved by an inexperienced family member. The family member does not believe the final bill reflects what he was told verbally. He learned a lesson, and I have to pay for it. Beware!! PS: I find it very suspicious that of the 23 reviews for Ben Franklin on Kudzu all are 5 stars except for one. The reviews are extremely positive and glowing -- and not the wording I would expect from average homeowners. Could Ben Franklin be planting positive reviews?

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  sparkyboots

    Reviews: 2

    Ewww all gone!
    sparkyboots (2 reviews)
    2/09/2011

    Ewww is all gone thanks to a great plumber-Scott! Blatant plug here for my friends at Benjamin Franklin Plumbing! Thanks BFP! I love the fact that you call before you come, you email me confirmation and you follow-up!

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  MrsBarbara

    Reviews: 3

    So Helpful
    MrsBarbara (3 reviews)
    11/05/2009

    My parents were having cabinets put in their kitchen and the guy hit a pipe in the wall with a screw. WATER EVERYWHERE! In under an hour Paul was there and cured the problem, for a great price too.

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  lilcvee

    Reviews: 22

    Paul was on time and FANTASTIC!
    lilcvee (22 reviews)
    9/29/2009

    My kitchen sink started squirting water out of the base of the facet so I called a few plumbers to come out on a Saturday for me. He was right on time, extremely knowledgeable and really just wanted to help, not sell. Which is so appreciated when you're a single woman. I highly recommend these guys to anyone!

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  wx2@cox.net

    Reviews: 3

    Good Service
    wx2@cox.net (3 reviews)
    9/13/2009

    Based on the reviewes here, I called Benjamin Franklin Plumbing. Good quality. The price seemed high and I posted that thought here. The owner called me several times during the week and worked with me to ensure my satisfaction.

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  robby1246

    Reviews: 3

    solar is the best
    robby1246 (3 reviews)
    5/06/2009

    these great plumbers helped me understand how solar really works and how much money i could get to pay for my new water heater, they are great and I really do love the solar water heater they put in.

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  ScottsdaleMarty

    Reviews: 1

    Excellent recommendation
    ScottsdaleMarty (1 review)
    4/30/2009

    Very pleased - professional service. Company shedule was on time and service was prompt. Mgr called to confirm we were pleased after the service was completed.

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  cannonbeach

    Reviews: 3

    Super fast and friendly service
    cannonbeach (3 reviews)
    4/29/2009

    I came home to find my water heater had decided to let go and flood my garage. It was late in the day but they came when they said and I had a new water heater in 2 hours. The installers were so nice and courteous plus professional. I would recommend them to anyone.

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  mlange777

    Reviews: 1

    Benny to the rescue
    mlange777 (1 review)
    4/24/2009

    Had an immediate need for a plumber when my water heater leaked all over garage - they were prompt!!

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  Chachi3

    Reviews: 1

    Stellar job!
    Chachi3 (1 review)
    4/24/2009

    Ben Franklin plumbing has treated me very well with all of my plumbing needs. They are all trustworthy plumbers, and I haven't had a bad experience yet, and I'm not expecting one either.

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  j_jd1125

    Reviews: 3

    OUTSTANDING!!!!
    j_jd1125 (3 reviews)
    4/24/2009

    Ben Franklin treated me fair, and I never felt like I was being sold anything that I didn't want or need. The technician himself was a stand up guy, and I felt the work completed was well worth the time and money!

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  mikedr

    Reviews: 22

    Very good job!
    mikedr (22 reviews)
    6/24/2008

    We called out BF to do some odd jobs: fix a couple of toilets, and remove an RO system and install a filter instead, to our instant hot water dispenser in the kitchen -- and also put in a new hot water faucet. We were very pleased! The tech came out on time, and did a very nice and neat job. I was impressed how "tidy" everything looked out under the kitchen sink. We will use BF again!

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  arismom

    Reviews: 11

    honest and fair
    arismom (11 reviews)
    4/18/2008

    I am a single woman who has to trust repair services completely as I know nothing about house maintenance. The plumber that came was on time, honest and the price reasonable. The work he did was great. I will use this company again.

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  CTConaway

    Reviews: 2

    Read this before you use Ben
    CTConaway (2 reviews)
    2/22/2008

    We recently had to have our water heater replaced and we called B.F. Plumbing after reading all the glowing reviews. We did get a response the same day and the plumber was a nice enough young man. However, we were hit with the "upsell" immediately and incessantly. Can't afford a tankless? No problem he says - "finance it." We mentioned Sears. "You don't know if you're dealing with a felon or a crackhead with them". We sent him on his way with our $59 for the service call. Whatever happened to listening to the customer? We found good service elsewhere. Makes me question the validity of all these reviews.

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  • Benjamin Franklin Plumbing - Gilbert, AZ -  iwantjellybeans

    Reviews: 4

    Highly Recommend
    iwantjellybeans (4 reviews)
    2/20/2008

    Don't waste your time looking for other plumbing companies. These guys were very responsive, on-time, and professional. I've already recommended this company to several friends needing their service and they too are now Benjamin Franklin Society Members. I will use this company in the future!!!

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Business details

Service Area

  • Ahwatukee
  • Anthem
  • Apache Junction
  • Avondale
  • Buckeye
  • Carefree
  • Cave Creek
  • Chandler
  • El Mirage
  • Fountain Hills
  • Gilbert
  • Glendale (Downtown/South)
  • Glendale (Northwest)
  • Goodyear
  • Laveen
  • Litchfield Park
  • Maricopa
  • Maryvale
  • Mesa
  • Paradise Valley
  • Peoria
  • Phoenix (Central)
  • Phoenix (East)
  • Phoenix (North)
  • Phoenix (Northeast)
  • Phoenix (Northwest)
  • Phoenix (South Mountain)
  • Scottsdale (North)
  • Scottsdale (Old Town)
  • Sun City
  • Surprise
  • Tempe
VIEW MORE »

Services

  • ADA Compliant Installation
  • Burst Pipes
  • Cesspool Cleaning
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Flood Clean Up
  • Foundation Leak Repair
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Plumbing - General
  • Remodeling & Replacing
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Damage Prevention
  • Water Damage Repair & Restoration
  • Water Pressure Adjustment

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Flood Control & Prevention System
  • Flood Sensors
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Damage Protection
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Kudzu's "Best Of" Winner

2012

Credentials

2007 & 2003 Better Business Bureau (BBB) Ethics Award;
2007 Business Owner of the Year by NAWBO;
2006 Angie's List Super Service Award;
2006 Arizona Top 50 Companies to Watch - Customer Service Award Winner;
2005 Phoenix Chamber - Community Business of the Year;
2004 Gilbert Chamber - Business of the Year;
2003 Leon Ulhorn Chairman's Award;
Rosie on the House Certified Contractor;
Family owned & operated;
ROC: 250620

Hours of Operation

  • MON
  • 6:00am
  • 7:00pm
  • TUE
  • 6:00am
  • 7:00pm
  • WED
  • 6:00am
  • 7:00pm
  • THU
  • 6:00am
  • 7:00pm
  • FRI
  • 6:00am
  • 7:00pm
  • SAT
  • 6:00am
  • 7:00pm
  • SUN
  • 6:00am
  • 7:00pm

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1974

Languages Spoken

  • English

Photos

Album: Generic
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$5.00 from every service call is donated to Habitat for Humanity.