Do not use this company ever! Not only did it take 5 months for Mr Bennett to restrap four chairs, but the strap color he used does not match the paint on the metal frames of the chairs. The other amazing thing was that he asked me to pay him $440 up front before he had completed the repair. Of course, I refused. If I had done that, I might not have ever gotten my chairs back.
Cost $250 - $499
Date October 2015
Posted: 6/02/2016 • Link to this review
Bennett Restrapping picked up my furniture and told me it would be completed in a few days. It took almost two months to get the furniture back and numerous excuses, lies, and missed delivery dates were provided to me in the meantime. I had to repeatedly call for updates on the status of my furniture. No one ever contacted me about the delay without me inquiring first. I requested a partial refund for all my trouble and Bennett again lied -- promising it to me over and over again. But, 6 months later I still have nothing. I would not recommend this business and would caution anyone against using them.
Posted: 12/21/2015 • Link to this review
Do not use this company. I am waiting for my furniture to be returned after 3 months. My calls go unanswered and when I call from another number, and get the owner on the phone, I am given a lot of excuses and told the work will be completed "next week." "Next week" continues to come and go. I am missing my furniture and $325. We are contacting a lawyer and the BBB. I should have read the reviews of this company before I turned over my money and property.
Posted: 7/12/2015 • Link to this review
Mr. Bennett picked up my furniture in Jan. 2015 for refinish and restrap. It is now June and I have no furniture. It has been promised on 3 dates and it is always no call no show. When I finally get him on the phone there is a long list of excuses and more promises. I received a photo showing it is painted but who knows when it will be done. Will update.
Posted: 6/19/2015 • Link to this review