Appreciate the way Bernie explains automotive lingo to make sure I understand. He takes the time to answer my "what-if" questions since I'm trying to maximize my dollar. Not only love how my car... runs but the "personal" interaction.VIEW MORE »VIEW LESS »
Contrary to others, I have not had good experiences with Bernie. I too went to Bernie's because of the Kudzu reviews - now I wonder if these reviews are legit. With only one exception, Bernie fixed... my problem on the first attempt. When I returned to address the problem, I always ended up paying more. For example, I have taken my car in because it stalls out on me. Each time, I am told the problem was fixed. Yet after I drove it! the problem still existed. I've finally given up. It took him two times to fix my A/C, yet each time I paid. More than half of my money has gone to fix items that likely didn't need attention. Nice guy but I wouldn't trust him with more than an oil change.VIEW MORE »VIEW LESS »
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My coworker and I both drive Japanese cars and wanted a reliable, honest establishment to take our cars. So after alot of internet research and calling around we found Bernies. My coworker took his car first and was very pleased. I took my Infiniti to have transmission fluid flushed(dealership told me noone sold the fluid but them and I should only use infiniti certified mechanics). So I asked Alex what fluid they use for infiniti and it is the exact same as the dealer. I had a great experience and will continute to take my car there for anything that is not covered under my warranty.
What Iím most impressed with is Bernieís honesty in the automotive business. I took my Lexus there for a routine Oil change. I overheard a conversation with another customer who was told that he need brakes and the tech was telling him that his brakes were in good shape and offered to show him. That is great! I never have seen that level of service in the automotive industry. My co-worker has an appointment for Transmission service. Highly recommended!!!
Bernie was not only the lowest price( he beat the closest competitor) , but also very efficient, quick and helpful. My porsche with it's steering locked had to be dropped off at Henessy Porsche. Bernie did it professionally and cheap. Nuff said! highly recommend!
I had my 2001 Jetta repaired at Bernies. Alex was extremely helpful. I feel like these guys must be the most honest mechanics in town! Even took me to work down the street.
I would highly recommend Bernie's Automotive to anyone. At the recommendation of a good friend, I started taking my '92 Acura to him in 1997, and he's always been honest and fair, and taking the time to explain/educate what's going on with the car. That's a lost art, and people appreciate that.
I'm so pleased to have found a reliable shop to work on my VW. Bernies treated me with respect from the first and they completed the work just as we discussed for a very reasonable price. Alex delivers a level of customer service you just don't get from most others.
I have peace of mind whenever I go to Bernie's Automotive. Bernie and his mechanics are honest and very accommodating. Even though I live in Suwanee, I don't mind driving all the way to Dunwoody even for an oil change and maintenance work.
Just recently had to have work done on my vehicles; Bernie, owner, along with service consultant, Alex, gave me the best price and service on replacing a timing change on a 240 nissian. I have been very pleased with Bernie's work; I bring all my vehicles to Bernie for service; saves me a lot of time from going shop to shop comparing prices.
JUN 05 Very good place for all kinds of service. They went out of the way to do what nobody else would do. Very good price too! I will be going back to Bernie's without a doubt! 06: I had all of my brakes and rotors replaced for a very reasonable price and in very little time. JAN 07: I spent over $750 on the front end of my VW. Afterward the front end makes more "popping" noise than it did before I brought it in. On top of that I was told the pre-existing ball joints were different on each side of the car and instead of correcting it two new, different model year, ball joints were used. WTF?
I called them to tow one of my cars to a local shop. And they showed up in 20 minutes! Very good towing service! I will definitely use again!
I am new to this area and was recommended to Bernie's by a friend. My car wasn't drivable and is my only form of transportation. Bernie came in while sick with the flu and was able to get a diagnostic to me by the end of the day.
Bernie is the best! I went to him thinking that I needed to have my brakes serviced and insteading of performing unnecessary work on my car he called me to tell me that my brakes were in great shape and would not need to be serviced for quite a while. Thanks Bernie!!
I feel fortunate to have found Bernies Automotive, especially being a single female who worries about getting ripped off. Bernies does great work and his prices are very reasonable. I have recommended Bernies to several of my friends and they too, have had the same positive experiences as myself.