I purchased a backpack from this store that had a lifetime warranty. It broke in multiple ways (clip snapped, zipper broke off, strap tore). I brought it into the store to see if they would exchange it (notice I said exchange), because I thought it would be easier for the retailer to deal with the company. The owner, literally (I am not exaggerating), started to rant and yell at me that the item was used! When I tried to reply to him, he threatened to call the police and have me arrested for trespassing!!!! I have never and will never give this business any of my money again. If you decide to shop here, good luck.
Posted: 10/23/2008 • Link to this review