We are experts on residential hardwood install, sand & finish, tile and Stairs renovations. All that with a great customer service. Bertolli Floors has installed thousands of hardwood and tile flooring and all service is guaranteed.
We maintain the highest quality equipment standards and are prepared to meet the diverse needs of our clients in quality, time, standards and specifications, no matter if it is a residential or a commercial service.
Our success is based solely on our.. customer?s satisfaction. More than 70% of our business comes through referrals! We are also happy to provide you with references for your peace of mind.
Call Bertolli Floors today to speak with one of our professionals and obtain a free estimate: 678 887 9955. Or visit our website for more information: BertolliFloors.com
2012, 2013, 2014
BBB Accredited Business - Member of NWFA - National Wood Flooring Association. Member of NARI - National Association of the Remodeling Industry - Fully Insured
* By Appointment Only
Going green makes business sense. Natural resources are becoming more scarce and costly, while customers, employees and investors are increasingly environmentally-conscious.
Bertolli Floors offers reclaimed wood, bamboo, cork and other eco-friendly flooring products.
Bruno's crew was extremely corteous, respectful of the home and performed excellent work refinishing our hardwood floors. Everything was done as quoted. They all go the extra mile to satisfy the... customer and his estimate was the most reasonable of all we received.VIEW MORE »VIEW LESS »
Great job by a great crew. Prompt, courteous, and professional. Excellent value for the money! The project started and ended on time with no unexpected charges. I highly recommend Bruno and his... team for anyone considering a flooring project.VIEW MORE »VIEW LESS »
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Bruno's crew was extremely corteous, respectful of the home and performed excellent work refinishing our hardwood floors. Everything was done as quoted. They all go the extra mile to satisfy the customer and his estimate was the most reasonable of all we received.
Great job by a great crew. Prompt, courteous, and professional. Excellent value for the money! The project started and ended on time with no unexpected charges. I highly recommend Bruno and his team for anyone considering a flooring project.
I recently had my kitchen floor replaced with plank style ceramic tile. After several estimates, I chose Bertolli Flooring. Bruno, the owner definitely knows how to take care of his customers. He kept his promises and was available at all times. The installer was great, worked hard and did a beautiful job. The molding was stained to match my kitchen cabinets exactly. There was only one minor problem; it was taken care of the same day I called. I am so pleased with the outcome and will call on Bertolli Flooring for any future projects. I will recommend Bertolli Flooring to family and friends.
At first it seemed a long process, but once I understood the reason why, patience has paid off and the floors are beautiful. The installer did a wonderful job and the finisher likewise, definitely would recommend this company to anyone . We did get four independant estimates and although Bertolli's were not the cheapest, they were easy to work with and understood what we wanted. A big thank you to the wonderful young man that stained and finished the floor, he questioned the color stain we had chosen ( as we wanted the new floors to match the existing floors as close as possible) our saving grace really as we had chosen a completely different color and no way would it have blended.
Bruno and his team just finished our kitchen and laundry room floors. They removed tile and replaced with hardwoods and finished them on site. The stain matches perfectly with the other floors that are right up against the new flooring. They did a great job mixing different stain colors to get the color perfect. Bruno was always very responsive to all emails, texts and phone calls. His team was always on time (usually early) and the project was done on time. I'm ready to finish the other floors so they look as good as the kitchen! Thank you!
We have had many contractors work on our home over the years. The customer service, attention to detail and professionalism of the Bertolli team is second to none. Two separate teams refinished our hardwood floors and installed carpet. Both were phenomenal. In addition, their bid was below any others I received and there were no hidden extras later. A good value and the highest quality does not come along often. Bertolli is both.
Thank you for sharing! It was a pleasure to assist you! Enjoy your new floors!
Bertolli Floors was hired to repair damage caused by The Painting Company during the painting of my home. Bertolli was to completely repair the damage at all cost to the painting company. Bertolli did not correctly repair the issue and the overall floors in my foyer, dining room, and office now look worse as a result of Bertolli working on them. There are swirls and a spotty finish throughout each room. Communication and customer service were terrible. I am currently in the process of getting quotes from other floor companies to correctly repair the damage to my floors.
Upon our initial consultation, client was made aware of 2 possible fixes for the issue with their floor. Either a complete refinish, which would have taken 5 days to complete, or a buff and clear coat, which would take one day to complete. It was also communicated that the buffer was not recommended, as the issue would still be visible after the work was completed. Due to the length of time needed to correct their particular issue, the Client opted for the buffer and clear coat, against our recommendations. All repairs and projects are completed per the guidelines and procedures set forth by the NWFA. This project was no exception. All touch ups were communicated to the client and they were made aware that touch up painting would need to be done to the baseboard and shoemold after we completed their project.
As for the moving of furniture, we were fully prepared to move the furniture and our crew was offered blankets to aid in the moving. We would never ask a client to give us their personal house blankets to use as moving blankets. That is against our company policy. Secondly, we canceled the returning of furniture for Friday due to you were uncertain on how to proceed because of the dissatisfaction of the job we performed. We returned as soon as we had authorization to move your furniture back.
We will always try to make things right. We did offer a complete refinish of their floors, which would have corrected any issue they might have had, free of charge. This offer was declined by the client. Again, they simply did not have the time to see that their floors were corrected. We would never leave a job unfinished or a client dissatisfied, if possible. We will make every effort to correct any issue and address any concern that our clients have about their particular project. Both clients were home upon our arrival to relocate the furniture. No concerns or dissatisfaction were voiced and no complaints were lodged by the client.
Bruno and his team went above and beyond to ensure our satisfaction. Our floors look brand new. We couldn't be happier.
Thank you for sharing and great working with you!
We had them put in hardwoods on our main level. They did a nice job, but scuffed up the walls and left little dings everywhere. They also cut the wire to our security system at one of our doors. Since it was their fault, I asked them to fix it and they said they would send a check, but no matter how many times I reminded them I never got anything until I wrote this review today, and Bruno personally came by to drop off the check they owed me. The hardwoods are beautiful, and we get many compliments on them. I believe they do a fair job and would recommend them to a friend.
We sincerely apologize for the miscommunication. We always strive to have 100% customer satisfaction. As soon as we verified that the check had not been sent out, we made sure to rectify this as soon as possible. Thank you for your review and we look forward to helping you with your next flooring project! Bruno Bertolli
Bertolli floors did a great job with my new hardwood floors. They provided me with the lowest estimate, did the job in two days, are were very professional. Bruno is very familiar with the procedure for getting work done in Atlanta high-rise condos. Key releases, booking the elevator, and finding parking were not a problem for Bruno and the others at Bertolli floors. I highly recommend their services and have already referred business to another neighbor :)
I contacted Bertolli Floors to inquire about installing wood floors on my 1st floor. Bruno & Daniel came out to give me an estimate. They were on time, friendly, answered my questions and gave great suggestions. Once he provided me the estimate, I was sold! On the day of the install, Bruno's crew was on time, professional and did a great job. Bruno takes care of his customer before, during and after the sale. Thank you Bruno and Bertolli Floors for the excellent customer experience.
The Bertolli guys just left our house after putting in the shoe molding, and my husband and I are so happy with our experience. First of all, they gave us the best deal out of all of our estimates. Second, Bruno answered all emails/questions/concerns within a few hours. Third, they did a beautiful job and finished 2 days early. We love our new oak floors and have already told our new neighbors about Bertolli.
I have been meaning to write this for months, but life gets busy. I contacted several companies before choosing Bertolli Floors to change my carpeted floors to Hardwood and to refinish the existing hardwoods I already had. Bruno and Daniel came out promptly and listened carefully to what I wanted, they gave me a very prompt and fair estimate after measuring and couldn't have been more helpful with my questions. They thought they would have a hard time locating the short boards needed to match what I already had, but they completely came through and started the job in just a matter of weeks. They were so hardworking and did an absolutely amazing job as they matched the floors perfectly. They refinished them to perfection, including laying LVT down in my exercise room. They even did my staircases to the basement and the bonus rooms and they are beautiful. They took good care of all of the furniture that they had to move into our garage and other areas that weren't being worked on and they moved everything back to it's proper position, as they had taken pictures of everything before they began. Everyone was so nice to work with, and as promised, they got us back upstairs by our wedding anniversary! We were and still are so very pleased with our beautiful floors. I highly recommend this fine company!
Stood me up for the first appointment. On rescheduled appt, showed up at wrong time so I never saw him.
Unfortunately mistakes do happen. We have sincerely apologized for missing the first appointment. After a couple of phone conversations, and some schedule changes on your end, we did confirm the second appointment for 2:30PM. We offered to be out sometime between 1 – 2PM. You asked if there was anything later. We then said that 2:30 would be the latest. This was due to having another client for 3 – 4PM.We were at your home and tried to call several times from 2:30 – 3PM, without being able to reach you, and you failed to give us a call back. Bertolli floors takes every call seriously and we strive to provide excellent customer service to our clients. We appreciate your feedback as this will help us to become a better company. Sincerely, Bruno Bertolli.
I need to replace the carpet on my master and guest bedroom because of my dog. So I decide to find a company that could match the existent floors on the rest of the house. I contact Bertolli floors and Bruno help me with everything. The installation was very quick and done within 1 day I was very surprise and happy about that since I Had workers coming to my house to do more construction. The only thing I would say is to clean a little better better the glue from the floor.