Shopped around for a laptop and found that this Best Buy has the best Service and prices. Looked at alot of different places and they had the Best Buy. Even on top of that, I was treated the best as well compared to Circuit or Office Depot or Fry's. Very Knowledgeable associates who took the time to answer questions and show me what I needed.
Posted: 10/31/2008 • Link to this review
Wanted to purchase some software for a project and found what I needed there but the salesman couldn't answer the questions. They called three other young men who couldn't answer either. I had downloaded a sample version of the software and once it expired I wanted to purchase the product. During the trial session they provided free music but when the purchase it did not indicate that you had to purchase music nor if any was provided. I wanted to know that before buying the software and none of them know. They didn't even know what royalty free music was.
Posted: 11/12/2007 • Last edited: 1/02/2008 • Link to this review
My husband and I purchased a 46" LCD TV over the weekend. We comparison shopped not only for price but for expertise of the product. We encounted a man named Chris at the Snellville Best Buy location. Chris was extremely knowledgable of the product and any periphials needed and patiently answered all of our questions. He did not try to push a higher end TV. He gave us the info we needed to determine which TV to buy and told us to call him if we had any trouble setting it up. Great customer service skills. We have purchased other merchandise at that store and always found the staff to be friendly, helpful and knowledgable.
Posted: 9/24/2007 • Last edited: 1/02/2008 • Link to this review