I bought thousands of dollars from this store. NEVER again. I bought Windows 8 there. Tried to return it and they won't take opened software. No warning from the sales person , the cashier, or on the front ofthe sales recpt. It was on the back in small print. Who looks at the back of a recpt??? If there is anything there it is almost always some coupons. So $1340 they have lost a customer for life.
Posted: 2/28/2013 • Last edited: 3/01/2013 • Link to this review
This is a great place to go for a quick buy. The employees are always nice and try to be helpful. The only thing I found lacking was their computer repair service the geek squad. It's kinda hit or miss with those guys depending on problems. Friendly service, but overpriced for what you can get done in the private sector. My friend even had 750GBs of Movies and data erased because they tried to reinstall his OS on the wrong drive. for hardware installs and simple virus removals and cleanups they are great, but for bigger problems I'd look elsewhere, OR, call their in home service. It runs more, but the techs are required to have certifications, where the in store geek squad people are not. Most I found out just have basic computer knowledge. The Magnolia home theater part of the store is great though!
Posted: 1/13/2009 • Link to this review
We used to shop at Circuit City but lately they haven't been great in the customer service area. They also seem to over price for the same products. Best buy always has great sales and really pays attention to customers that walk in. I have never been in when they have not come up and asked if I needed any help. Great deals and great service.
Posted: 6/16/2008 • Link to this review
Out of the 3 I've been to, the Santee one is the best. I always find some video game for dirt cheap. It is quiet and not too busy, ever, but it is much smaller with much less depth in thier media selections as opposed to other stores. All around, a great place to get sale items on a Wednesday when you know other Best Buy's will be out of stock by then.
Posted: 6/20/2007 • Last edited: 1/02/2008 • Link to this review