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Best Buy

(619) 258-2771 bestbuy.com »

9680 Mission Gorge RdSantee, CA 92071   map »

Business overview

Kudzu's "Best Of" Winner

2012

Reviews

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No business acumen, 2/28/2013

I bought thousands of dollars from this store. NEVER again. I bought Windows 8 there. Tried to return it and they won't take opened software. No warning from the sales person , the cashier, or on the... front ofthe sales recpt. It was on the back in small print. Who looks at the back of a recpt??? If there is anything there it is almost always some coupons. So $1340 they have lost a customer for life.

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Great Products, employees and prices., 1/13/2009

This is a great place to go for a quick buy. The employees are always nice and try to be helpful. The only thing I found lacking was their computer repair service the geek squad. It's kinda hit or... miss with those guys depending on problems. Friendly service, but overpriced for what you can get done in the private sector. My friend even had 750GBs of Movies and data erased because they tried to reinstall his OS on the wrong drive. for hardware installs and simple virus removals and cleanups they are great, but for bigger problems I'd look elsewhere, OR, call their in home service. It runs more, but the techs are required to have certifications, where the in store geek squad people are not. Most I found out just have basic computer knowledge. The Magnolia home theater part of the store is great though!

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Displaying 1-6 of 6

Reviews

sdbhammer

Reviews: 12

No business acumen

I bought thousands of dollars from this store. NEVER again. I bought Windows 8 there. Tried to return it and they won't take opened software. No warning from the sales person , the cashier, or on the front ofthe sales recpt. It was on the back in small print. Who looks at the back of a recpt??? If there is anything there it is almost always some coupons. So $1340 they have lost a customer for life.

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EDAM72

Reviews: 22

Great Products, employees and prices.

This is a great place to go for a quick buy. The employees are always nice and try to be helpful. The only thing I found lacking was their computer repair service the geek squad. It's kinda hit or miss with those guys depending on problems. Friendly service, but overpriced for what you can get done in the private sector. My friend even had 750GBs of Movies and data erased because they tried to reinstall his OS on the wrong drive. for hardware installs and simple virus removals and cleanups they are great, but for bigger problems I'd look elsewhere, OR, call their in home service. It runs more, but the techs are required to have certifications, where the in store geek squad people are not. Most I found out just have basic computer knowledge. The Magnolia home theater part of the store is great though!

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luvdogz

Reviews: 6

The only place we go for electronics

We used to shop at Circuit City but lately they haven't been great in the customer service area. They also seem to over price for the same products. Best buy always has great sales and really pays attention to customers that walk in. I have never been in when they have not come up and asked if I needed any help. Great deals and great service.

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civalenz

Reviews: 10

the santee best buy

they have really good customer service and now what they ney to do to satisfy customer without giving every thing out

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smaciejewski

Reviews: 5

Great!!

They have gone out of their way to assist me with all of my electronics needs!! Fantastic Customer Service and always with a smile!!

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TripleH

Reviews: 22

The best one in town

Out of the 3 I've been to, the Santee one is the best. I always find some video game for dirt cheap. It is quiet and not too busy, ever, but it is much smaller with much less depth in thier media selections as opposed to other stores. All around, a great place to get sale items on a Wednesday when you know other Best Buy's will be out of stock by then.

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